Quince

Merchandising Manager, Eyewear

Quince • $135K — $160K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-10 years of retail merchandising experience, preferably in Eyewear or luxury sectors
  • Strong knowledge of prescription lens technology and optical fulfillment
  • E-commerce and/or direct-to-consumer (DTC) experience is a plus
  • Demonstrated career progression with increasing responsibilities
  • Data-driven with a focus on customer needs and product quality
  • Highly organized and detail-oriented with strong analytical skills
  • Excellent communication and interpersonal skills, adaptable in a fast-paced environment

Responsibilities

  • Scale the Eyewear business by enhancing the assortment of frames and prescription lenses
  • Own and develop the prescription lens strategy, identifying growth opportunities
  • Collaborate with product development and sourcing to improve product quality
  • Partner with vendors and optical labs to ensure quality and accuracy
  • Work with planning and marketing teams to drive business growth
  • Focus on product details to enhance customer satisfaction
  • Drive business metrics such as sales targets and customer ratings

Benefits

  • Opportunity to work in a collaborative and fast-paced environment
  • Engagement in a role that emphasizes product quality and customer satisfaction
  • Potential for professional growth within a dynamic company
  • In-office work culture with a structured schedule
  • Access to a diverse range of eyewear products and technologies
Full Job Description
THE ROLE

Merchandising Manager, Eyewear

We are seeking a Merchandising Manager, Eyewear to join our growing team. This merchant will be responsible for delighting Quince's growing customer base by building and scaling the Eyewear assortment, with a particular focus on prescription (Rx) lenses - spanning frames, single-vision and progressive lenses, blue-light, readers, and sunglasses.

KEY RESPONSIBILITIES
  • Scale the Eyewear business by adding to, refining, and improving the assortment across frames and prescription lens offerings
  • Own the prescription lens strategy - lens types (single vision, progressive, blue-light, readers), coatings, materials, and index options - and identify the right expansion opportunities to set the business up for long-term growth
  • Work closely with product development, sourcing, and technical design to develop and improve frames and lens quality, and to ensure a seamless Rx fulfillment experience for the customer
  • Partner with vendors and optical labs to deliver on quality, price, and prescription accuracy
  • Partner with planning, site merchandising, and marketing to grow the business
  • Obsess about every aspect of our products (fit, quality, lens performance, price) to deliver for the customer
  • Help drive the business forward to meet sales targets, customer ratings/return rates, and improved margins


REQUIREMENTS
  • Role is based in San Francisco, California, with a 3 days per week in-office requirement
  • 5-10 years of retail merchandising experience, ideally within Eyewear, optical, or prescription lens categories; luxury expertise preferred
  • Working knowledge of prescription lens technology, optical fulfillment, and frame construction strongly preferred
  • E-commerce and/or DTC experience preferred
  • Proven track record of progressing within an organization and demonstrating continuous growth in roles and responsibilities
  • Product obsessed, with experience leveraging data tools and external sources
  • Critical eye to anticipate customer needs (both the "science" and "art" of retail merchandising)
  • Highly organized, detail-oriented, and analytical, with focus on execution, problem-solving, improving processes, and brand enhancement
  • Continuous learner and highly curious; open to new perspectives; proactive when changing course and facing added challenges
  • Excellent written and verbal communication, presentation, and interpersonal skills
  • Motivated by a fast-paced, collaborative environment where flexibility to stretch into or out of functional comfort zones is crucial for team success
  • Bachelor's Degree, preferred


All posted ranges are reflective of base salary and may vary depending upon experience level and location. Bonus and equity may also be provided for eligible roles.

Pay Range

$135,000-$160,000 USD

About Quince

Quince is a luxury fashion brand that specializes in high-end women's clothing. The company was founded in 2011 by creative director and designer, Nikki Erwin Margolis. Quince offers a range of products including dresses, tops, pants, and accessories made from high-quality materials such as silk, cashmere, and leather. The brand is known for its minimalist aesthetic and timeless designs that are meant to be worn season after season. Quince operates both online and through a brick-and-mortar store in Los Angeles.
Learn more about Quince
Size
100 employees
Industry
Founded
2011

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