Mental Health Crisis Therapist (Internal HSPH applicants only)

Hennepin County, MN

$70K — $105K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in social work or related field with relevant coursework; OR a Bachelor's degree with 18+ graduate credits and 3+ years of supervised experience; OR licensed as a Graduate Social Worker in Minnesota.
  • Valid driver's license and reliable transportation for travel across Hennepin County.
  • Licensure or eligibility in LADC, LGSW, LMFT, LPC, LICSW, or LPCC is preferred.
  • Experience in providing therapy or crisis services to diverse populations in community settings is beneficial.
  • Knowledgeable in crisis intervention techniques and county/community resources.

Responsibilities

  • Conduct initial mental health screenings over the phone to determine client needs.
  • Perform mobile crisis assessments in various settings including homes and via telehealth.
  • Complete mental status examinations and develop short-term treatment plans based on individual needs.
  • Manage Adult Protection calls and reports from relevant authorities.
  • Document all interactions in electronic medical records according to statutory requirements.
  • Collaborate with multidisciplinary teams and consult with other health professionals as necessary.
  • Provide crisis support by assessing clients' needs and implementing safety plans.

Benefits

  • Hybrid work environment with both on-site and remote work options.
  • Shift differential pay for evenings and weekends.
  • Opportunity to serve diverse communities and enhance clinical skills in a fast-paced team setting.
Full Job Description
Salary: $70,171.58 - $105,993.42 Annually
Location : Hennepin County
Job Type: Full-time
Job Number: 26HSPH287KC026
Department: Human Services and Public Health
Division: Crisis Services
Opening Date: 08/24/2026
Closing Date: 8/31/2026 11:59 PM Central

Description

Hennepin County's Human Services and Public Health department (HSPH) is seeking Mental Health Crisis Therapists to join the Cope team. These positions provide one the opportunity to make a difference in diverse communities, enhance clinical skills in a fast-paced, team environment, and be part of a department with the mission to strengthen communities by improving the health of individuals and families.

Cope is a 24/7 mobile crisis program that provides crisis services in Hennepin County. Community members call Cope when they or loved ones are having a difficult time managing a crisis and/or are seeking community supports. As a team member, you will make decisions about an individual's safety in real time while assessing their strengths. Instead of managing a caseload, you will be providing clients with reassurance in times of crisis, determining their needs and resources, and safety planning. It takes passion and a willingness to work with people in crisis.
Location and hours:
These positions are hybrid and will be performed both on-site at the North Minneapolis Human Services Center at 1001 Plymouth Avenue North, Minneapolis, MN, 55411, and remote as job duties require. The Mental Health Mobile Crisis program operates 24 hours a day, 365 days a year. Work hours will also require you to work 3 holidays per year. A shift differential of $1.50 per hour will be paid for nights and weekends. While these positions are designated as hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin. The shifts are as follows:
  • Monday, Tuesday, Friday, Saturday 12:30 p.m. - 11 p.m.
  • Monday, Tuesday, Thursday, Friday 12:30 p.m. - 11 p.m.
  • Wednesday, Thursday, Friday, and every other Saturday and Sunday 2 p.m. - 12:30 a.m.
  • Wednesday, Thursday, Friday, Saturday, overnight, 8:30 p.m.- 7 a.m.

About these position types:
These are full-time, benefit earning positions. You must be a current regular or probationary employeeof Human Services Public Health (HSPH).
Limited duration employees are not eligible.
These positions are internally classified as a Social Worker, Senior.
To view the job classification specification, click

In these positions you will:
  • Conduct initial mental health screening of adults, children, and adolescents in crisis via phone to determine client needs.
  • Provide mobile crisis assessment for adults, adolescents, children, and/or families in a client's home, community setting, or through telehealth.
  • Complete mental status examinations, determine appropriate provisional diagnoses, and develop short-term treatment goals and intervention plans based on the individual's identified needs.
  • Manage Adult Protection calls received from Minnesota Adult Abuse Reporting Center (MAARC) and reports received through the Social Services Information System (SSIS).
  • Complete documentation in electronic medical record according to statute.
  • Work effectively in multidisciplinary teams.
  • Collaborate and consult with other mental health professionals, case managers, and family members with the appropriate authorization.

Need to have:
  • One of the following:
    • Master's degree or higher in social work or closely related field with course work emphasis in areas such as social work methods, human growth and behavior, and principles of social welfare.
    • Bachelor's degree in social work, psychology, sociology, or human services, and at least 18 semester (27 quarter) credits of graduate work in the above areas, and three years or more of full-time supervised experience as a social worker.
    • Licensed as a Graduate Social Worker by the Minnesota Board of Social Work.
  • A valid driver's license, the ability to obtain a , and daily access to reliable transportation sufficient to travel to a variety of Hennepin County sites and community locations, and to occasionally transport clients.

Nice to have:
  • Licensure or eligibility for licensure in any of the following:
    • Licensed Alcohol and Drug Counselor (LADC), Licensed Graduate Social Worker (LGSW), Licensed Marriage and Family Therapist (LMFT), Licensed Professional Counselor (LPC), Licensed Independent Clinical Social Worker (LICSW), or Licensed Professional Clinical Counselor (LPCC).
  • Experience:
    • Providing therapy or crisis services to adults, adolescents, children, and/or their families in their home or other community setting.
    • Conducting mental health screenings.
    • Handling mental health crises, including diagnosis and treatment of clients in crisis.
  • Knowledge of:
    • Crisis intervention and de-escalation techniques.
    • County and community resources.
    • Cultural differences in beliefs and practices relating to mental health, treatment, family structure, and dynamics.
  • Ability to:
    • Function well in unpredictable and challenging situations calling for sensitivity, flexibility, resourcefulness, and independent judgment.
    • Effectively interact with people from diverse backgrounds and/or historically underserved populations.
    • Work well in a group setting.
  • Effective therapeutic intervention skills.

Candidates with fluency in another language(s) in addition to English are encouraged to apply. Bilingual candidates who pass a language assessment may qualify for additional bilingual pay and duties.About the department:
Human Services delivers a variety of services to individuals or families that assist with basic needs or encourage client change around specific objectives. We work with individuals as well as systems and communities in order to develop policy and advocate for the people we serve. The people we serve and our communities are connected. By helping one, we help the other.

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