Your mission is to own the path from trained model to customer value - the production systems that serve predictions, the surfaces customers touch, and the demos that turn frontier research into a product, making every deployment easier than the one before it.
Responsibilities- Build and operate the production systems that deliver model predictions to customers around hard real-time deadlines - owning reliability end to end, from cost efficiency to monitoring, alerting, and incident response
- Design and build the full product surface: backend APIs and data delivery, integration patterns, and frontend dashboards and visualizations that make predictions actionable
- Own the packaging, security, observability, and upgrade machinery to deploy our product into customer environments - cloud, VPC, on-prem, and restricted networks
- Create product demos and prototypes with and for prospective customers, iterating rapidly alongside go-to-market
- Work directly in customer environments when needed: integrate with their data and systems, ship solutions on-site, and translate what you learn into requirements for research and product
- Design the tooling and playbooks that let solutions built for one customer generalize to the next
What we're looking forWe value a relentless approach to problem-solving, rapid execution, and the ability to quickly learn in unfamiliar domains.
- Strong generalist software engineering skills across the stack: backend systems, APIs, cloud infrastructure (GCP, AWS, or Azure), and modern frontend frameworks
- Experience deploying and operating ML systems in production, ideally across diverse or customer-controlled environments
- Familiarity with containerization, orchestration, and infrastructure-as-code (e.g. Kubernetes, Docker, Terraform)
- Comfort working directly with customers: scoping ambiguous problems, building demos under time pressure, and representing the company technically
- Background in scalable model serving & deployment architectures and the systems around them
- Owns deliverables end-to-end, from requirements through autonomous execution