Summary :The Director, Medical Specialties provides strategic direction and operational leadership of ThedaCare's clinical services and programs. Works across department lines to cooperatively establish and maintain a successful multidisciplinary program with the goal of a market competitive comprehensive program to attract patients and payers. Identifies, develops, and supports customer service, quality, safety, and financial metrics/initiatives. Works collaboratively with leaders to develop department/division initiatives that focus on team member engagement, process improvement initiatives, patient satisfaction, and workplace safety. Works with physicians and senior leaders in the development of growth strategies, achievement of targets, and outcome improvement.
Job Description:In this role... We are seeking a candidate with leadership experience in an ambulatory setting. This position will oversee nutrition, dietitian, weight wellness, rheumatology, endocrinology, infectious diseases, and sleep medicine.
KEY ACCOUNTABILITIES:- Provides strategic planning, program development, labor management, and overall operational administration of the department.
- Effectively directs team members in a manner consistent with ThedaCare policies and values.
- Ensures the recruitment and retention of competent team members to meet the needs of the business operations of the department.
- Oversees and ensures accuracy of time and attendance and payroll practices.
- Implements service line strategies, and provides day-to-day oversight of clinical and business operations.
- Develops a comprehensive strategic plan and corresponding business plans to facilitate the growth of the overall service line, alignment with organizational pillars, and industry excellence.
- Participates and supports service line leaders and interdisciplinary team members in the overall planning, development, coordination, and implementation of a comprehensive, regionally-focused strategy.
- Accountable for volume growth, clinical and financial management, budgeting and forecasting, improving quality outcomes, and increased customer satisfaction for both physicians and patients.
- Responsible for the planning, programming, and development of services and business development strategies.
- Works closely with the medical staff and leadership team to enable the successful development, delivery, and growth of the program and services.
- Establishes ThedaCare services as the regional leader in patient care through collaborative relationships and transparent and comprehensive care.
- Develops and implements business and operating plans.
- Prioritizes work to achieve operational, quality, and service goals in alignment with service strategies and business plans.
- Ensures human and capital resource requests are appropriate as requested/suggested by team leaders.
- Designs, implements, coordinates, and standardizes services and processes by facilitating patient flow across and within ThedaCare and across key strategic partners.
- Ensures compliance with regulatory agencies governing health care delivery and rules of accrediting bodies by continually monitoring operations and programs, and initiating required changes or improvements.
- Works collaboratively with medical directors and clinically integrated network leaders.
QUALIFICATIONS:- Bachelor's degree in nursing healthcare, hospital administration, business, or related field
- Eight years of progressive responsibility in a leadership position
- Five years of leadership experience to include leading teams and/or projects
- Basic Life Support through the American Heart Association
PHYSICAL DEMANDS:- Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance
- Job classification is not exposed to blood borne pathogens (blood or bodily fluids) while performing job duties
Scheduled Weekly Hours:40
Scheduled FTE:1
Location:CIN 3 Neenah Center - Appleton,Wisconsin
Overtime Exempt:Yes
Worker Shift Details:Days
