County of Santa Clara

Medical Social Worker II

County of Santa Clara$114K — $139K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in Social Work from an accredited institution
  • 4 years of progressive social work experience
  • 2 years equivalent to Medical Social Worker I in Santa Clara County
  • Knowledge of bio-psycho-social factors affecting individuals and families
  • Familiarity with community resources and public social service agencies

Responsibilities

  • Provide social work services for patients and families with complex bio-psycho-social issues
  • Develop intervention plans based on assessments of patients' situations
  • Assist patients coping with disability or illness through individualized support
  • Collaborate with healthcare staff to address patients' social needs
  • Interpret bio-psycho-social factors to medical staff for better care management
  • Educate patients and families on utilizing available services and resources
  • Engage in research and case conferences to improve social work practices

Benefits

  • Comprehensive medical, dental, and vision plans with no deductibles or copays
  • Generous paid time off, including vacation, sick leave, and 13 holidays annually
  • Robust retirement plans, including a pension and a 457(b) deferred compensation option
  • Health Flexible Spending Account for tax-free healthcare expense management
  • Dependent Care Assistance Program for tax-free dependent care expenses
  • Life and disability insurance for financial security
  • Employee Assistance Program for mental health and legal support
  • Wellness programs and fitness classes for employee well-being
  • Education reimbursement for professional development
Full Job Description
Salary : $114,965.76 - $139,108.32 Annually
Location : Throughout the County of Santa Clara, CA
Job Type: Full-Time/Part-Time
Job Number: 26-Y03-A
Department: County-Wide Recruitment
Opening Date: 09/22/2026
Bargaining Unit: 01

Description

Under general direction, to provide skilled social work services to patients/clients and/or their families requiring service involving a variety of complex bio-psycho-social issues, intervention planning and implementation. Provides consultation, orientation and training to health care staff on the effects of bio-psycho-social, cultural and economic issues on the management of patient/client health needs.

The established list may be used for full-time/part-time/extra help/pm shifts/weekends vacancies as they occur.

Because we serve patients throughout multiple hospitals and clinics, you may have to work at different sites. We will meet any obligations we may have when this occurs.

Typical Tasks

  • Provides social work services to patients/clients and/or their families with complex bio-psycho-social adjustment issues;
  • Develops with patients/clients and/or families appropriate intervention plans based on careful assessment of bio-psycho-social factors in the situation;
  • Provides social work intervention and services to individual patients/clients who are coping with temporary or permanent disability, critical illness or terminal illness;
  • Works with patient/client and/or family on the implementation of these plans with independence and initiative;
  • Interprets relevant bio-psycho-social, emotional and economic factors to other health care staff;
  • Works collaboratively with health care staff in the multifaceted management of bio-psycho-social needs and issues;
  • Individualizes the use of community resources according to patient's/client's needs and abilities to utilize or follow-up on referrals for community service;
  • Serves as resource specialist toward meeting needs of patient/client and/or family and toward educating house staff on the availability and lack of availability of resources in the community;
  • Provides information to community upon request about resources and services available through the SCVHHS;
  • Educates patient/client and family on the effective use of the SCVHHS services;
  • Prepares written social assessment and follow-up notes for the patient's records;
  • Participates in staffing, interdisciplinary case conferences and presents relevant social work material orally at such meetings;
  • Participates in ongoing research projects and proposal development and writing;
  • Makes eligibility determinations with documentation provided by staff or client;
  • Performs related work as assigned.

Employment Standards

Possession of a Master's degree in Social Work field from an accredited college and four years of increasingly responsible social work experience at least two years of which must be equivalent to the Medical Social Worker I in Santa Clara County.

Possession of a valid California Driver's license may be required for some positions prior to appointment.

Knowledge of:
  • Principals, objectives and techniques of social work;
  • Individual and group behavior;
  • Human growth and development and family relationships;
  • Bio-psycho-socio-economic factors affecting individuals and families;
  • Community organization and resources;
  • Public social service agencies and function of these agencies.
Ability to:
  • Establish and maintain rapport with patients/clients and/or their families;
  • Maintain objective, disciplined, professional relationships with patients/clients and/or their families;
  • Work cooperatively with health care staff co-workers and others in the community;
  • Utilize social work techniques and community resources;
  • Prepare written and oral reports;
  • Work within written procedures and guidelines of the SCVHHS;
  • Maintain accurate records of social work activities with patients/clients and their families;
  • Keep simple statistics on professional activities.

The County offers comprehensive first-class medical, dental, and vision benefits plans for County employees and their dependents, including plans with no deductibles, no co-pays, no co-insurance, and no prescription drug co-pays. Learn more

The County also offers generous paid time off with significant vacation, sick time, and 13 paid County holidays annually! Details are included in the with the bargaining unit applicable to the job classification.

In addition to the amazing perks above, the County also offers the additional benefits below.

Retirement Benefits
The County offers robust retirement plans including a (similar to the private sector's 401(k) plan) and the In addition to lifetime retirement income available through the CalPERS pension plan, the 457(b) Deferred Compensation plan provides a great way to save for retirement and supplement the defined benefit pension available to employees. These plans help our employees build a plan for their future and contribute to their family's long-term financial well-being.

Health Flexible Spending Account
The empowers employees to manage healthcare expenses efficiently with tax-free contributions (up to $3,200 for the 2024 calendar year). Secure tax-free solutions for your healthcare expenses and enjoy the flexibility to manage your healthcare finances effectively with the HFSA.

Dependent Care Assistance Program (DCAP)
The enables employees to utilize tax-free funds for dependent care services, facilitating a convenient and cost-effective approach for managing your dependent care expenses. The County also offers the , an employer-funded DCAP, for employees with annual income under $120,000.

Life and AD&D
The County offers life and disability benefits including , Insurance, These benefits ensure financial security and income support when you and your family need it most.

Employee Assistance Program (EAP)
The County prioritizes employee mental health and well-being and offers a top-tier through Concern providing confidential counseling sessions covering stress, anxiety, relationships, grief, as well as financial/legal services, personal coaching, child and elder care referrals, and comprehensive crisis support.

Employee Wellness
The offers free wellness programing, fitness classes and resources; including Elevate My Wellness an all-in-one platform designed to elevate your well-being journey.

Education Reimbursement
A generous program is available, including Education Reimbursement for employees seeking additional training and professional development.

NOTE: Benefit and Retirement information may vary from bargaining unit to bargaining unit. Due to changes in State Law, current pension provisions described in the union contracts are not automatically applied. Specific pension benefits for new hires who start on or after January 1, 2013 may be different than indicated in the union contracts.

Click here to access all Memoranda of Understanding and most recent Summary of Changes.
01

Please answer the following questions. Completion of the following supplemental questions is REQUIRED for your application and is an integral part of the evaluation process. Initially, it will be used to determine minimum qualifications. For those applicants meeting the employment standards, this information will be critical in the subsequent competitive assessment to identify those candidates to be invited to continue in the examination process. Your responses to the questions may also be reviewed and scored in a Competitive Rating evaluation process based on pre-determined rating criteria. Your answers should be as complete as possible, as no additional information will be accepted from applicants once the Competitive Rating evaluation has begun. Please include the name of employer, job title, dates of employment and number of hours worked per week for questions asking about your experience. A response of "see resume" or "see application" will deem your application incomplete. Vague, incomplete or non-responsive answers could result in no or low scores in a competitive rating process.Do you understand this requirement?
  • Yes
  • No

02

What is the highest level of education you have completed?
  • None
  • High School or GED equivalent
  • College (1 to 29 semester units / 1 to 44 quarter units)
  • College (30 to 59 semester units / 45 to 89 quarter units)
  • College (60 to 89 semester units / 90 to 134 quarter units)
  • College (90 to 119 semester units / 135 to 179 quarter units)
  • College (120 or more semester units / 180 or more quarter units)
  • Associate's Degree
  • Bachelor's Degree
  • Master's Degree
  • Doctoral Degree

03

Do you possess a Master's in Social Work?
  • Yes
  • No

04

Please provide the level and area of study of any and all degrees you possess. If no degree was obtained, please provide the area of study and the total number of quarter or semester units completed.
05

How many years of increasingly responsible social work experience do you possess?
  • None
  • Less than one year
  • One to less than two years
  • Two to less than three years
  • Three to less than four years
  • Four to less than five years
  • Five or more years

06

How many years of increasingly responsible social work experience in a position equivalent to a Medical Social Worker I in Santa Clara County do you possess?
  • None
  • Less than one year
  • One to less than two years
  • Two to less than three years
  • Three to less than four years
  • Four to less than five years
  • Five or more years

07

Please describe your increasingly responsible social work experience. Include name of employer, name of hospital, dates of employment and hours worked per week. If none, state 'N/A'.
08

Which medical settings do you have experience working in? (Select all that apply)
  • Acute Inpatient Hospital Setting
  • Outpatient Setting
  • Emergency Department
  • Other Medical Setting
  • None

09

If you selected "Other Medical Setting", please list out the types of medical settings you have worked in. If not applicable, please type "N/A".
10

How many years of experience do you have coordinating community resources and discharging patients in an acute hospital setting, outpatient healthcare clinic, Emergency Department or other medical setting?
  • None
  • Less than one year
  • One to less than two years
  • Two to less than three years
  • Three to less than four years
  • Four to less than five years
  • Five or more years

11

Please describe your experience coordinating community resources and discharging patients. Include name of employer, name of hospital, dates of employment and hours worked per week. If none, state 'N

About County of Santa Clara

The County of Santa Clara is located at the southern end of the San Francisco Bay and encompasses 1,312 square miles. It has one of the highest median family incomes in the country, and a wide diversity of cultures, backgrounds and talents. The County of Santa Clara continues to attract people from all over the world. With more than 70 agencies/departments and 22,000 employees, the County of Santa Clara plans for the needs of a dynamic community, provides quality services, and promotes a healthy, safe and prosperous community for all. The County provides essential services including public health protection, environmental protection, medical services through Santa Clara Valley Medical Center (SCVMC), child and adult protection services, homelessness prevention and solutions, roads, park services, libraries, emergency response to disasters, protection of minority communities and those under threat, access to a fair criminal justice system, and scores of other services, particularly for those members of our community in the greatest need. The County's population of nearly 1.9 million is one of the largest in the state, and the largest of the nine Bay Area counties. Its population constitutes about one fourth of the Bay Area's total population. There are 15 cities including Campbell, Cupertino, Gilroy, Los Altos, Los Altos Hills, Los Gatos, Milpitas, Monte Sereno, Morgan Hill, Mountain View, Palo Alto, San Jose, Santa Clara, Saratoga, and Sunnyvale ranging from Palo Alto to the north, to Gilroy in the south. San Jose is the largest city in the County, with a population of 1.035 million, and is the administrative site of County Government. A significant portion of the county's land area is unincorporated ranch and farmland. Nearly 92% of the population lives in cities. The County of Santa Clara operates 27 parks covering more than 50,000 acres including scenic lakes, streams, and miles of hiking and biking trails.
Learn more about County of Santa Clara

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