Job DescriptionSummary:The Physics Support Specialist is primarily responsible for Helical Physics and Treatment Planning-related Customer Support and Training activities. He/she will work within the Physics Support team and interface closely with the Sales, Marketing, Training, Applications Support, Field Service, R&D, and Engineering teams in direct support of customers and a variety of cross-functional project-related work.
Essential Duties and Responsibilities:- Provide on-site and phone support to ensure customers can effectively utilize their systems to treat patients.
- Provide training, in a variety of formats, to both new and current customers of the Accuray systems.
- Participate in the development of user and customer support documentation and training materials that will facilitate the successful use of the company's products.
- Act as liaison between customers and marketing/development in providing suggestions for product improvements, enhancements, or corrections.
- Provide clinical input and review of new products and proposals, representing the needs of the customer and of customer support.
- Work with R&D Physics to test upcoming releases of product platforms and evaluate systems in development.
- Assist in the development and implementation of processes and programs within the Physics group.
- Maintain knowledge of current clinical practices.
Qualifications:a. Required- Master's degree or higher in Medical Physics or related field.
- Experience troubleshooting and or supporting Linac operation from within an RT department or in a support role.
- Experience with treatment planning, treatment delivery, Linac QA, and other operations of an RT operation.
- Experience in a customer support role or training role for medical imaging or radiation treatment environment.
- Ability to travel to customer sites and other locations, domestically and internationally up to 50%.
b. Preferred or Desired- Previous experience using Accuray product platforms.
- Experience with Tomotherapy or Radixact systems.
- ABR certified or board eligible.
- Clinical experience in Radiation Therapy (RT) or significant experience commissioning and maintaining Linac systems used in radiation therapy.
To qualify for this position, candidates must be able to furnish proof that they are authorized to work in the country they are applying on a permanent basis without sponsorship. 
