Medical Information ManagerThe Medical Information Manager is responsible for delivering accurate, balanced, and evidence-based medical information to healthcare professionals, patients, caregivers, and internal stakeholders. This role serves as a scientific expert for complex medical inquiries, leads the development and maintenance of medical information content, and leverages customer insights to inform medical strategy and decision-making.
Key Responsibilities:- Respond to and manage routine and complex medical inquiries across marketed and pipeline products, ensuring high-quality, compliant scientific communications.
- Lead the development, maintenance, and continuous improvement of medical information resources, including standard response letters, FAQs, and other scientific materials.
- Collaborate cross-functionally with Medical Affairs, Clinical Development, Regulatory Affairs, Pharmacovigilance, Market Access, and Commercial teams to support strategic initiatives and product lifecycle management.
- Provide medical review of promotional and educational materials to ensure scientific accuracy and regulatory compliance.
- Generate and communicate actionable insights from customer inquiries to inform medical strategy, content development, and evidence-generation activities.
- Lead medical information projects, drive process improvements, manage external vendors, and support operational excellence across global medical information functions.
- Represent Medical Information on cross-functional governance committees and provide mentorship and guidance to team members as needed.
- Support scientific exchange and customer engagement activities, including planning and staffing Medical Affairs congress booths.
Qualifications:- Degree in nursing, pharmacy or advanced degree in science/medicine (MD, PhD, PharmD) preferred
- 5+ years' relevant pharmaceutical/biopharmaceutical industry experience
- Knowledge of biomedical literature review and publication search
- Knowledge of federal regulations regarding drug promotion and dissemination of medical and product information
Our BenefitsFor more information on CSL benefits visit How CSL Supports Your Well-being | CSL.
You Belong at CSLAt CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.
To learn more about inclusion and belonging visit https://www.csl.com/careers/inclusion-and-belonging
