Dell

Mechanical Senior Principal Engineer

Dell$174K — $225K *
Manufacturing & Automotive
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Mechanical Engineering or related field; Master's preferred
  • 15+ years of mechanical and thermal engineering experience
  • Deep knowledge of Direct Liquid Cooling (DLC) and thermal systems
  • Strong understanding of AI/HPC platforms and data center environments
  • Proficient in failure analysis and issue resolution, especially in customer-facing scenarios
  • Experience with CAD tools (Creo, SolidWorks, NX) and engineering documentation

Responsibilities

  • Lead resolution of customer escalations related to mechanical and thermal issues
  • Troubleshoot and enhance the performance of liquid cooling systems
  • Conduct root cause investigations and implement corrective actions
  • Collaborate with teams on new product introductions and manufacturing processes
  • Communicate technical findings and influence future AI platform architectures

Benefits

  • Comprehensive health and wellness plans
  • Competitive retirement savings options
  • Professional development and training opportunities
  • Flexible work arrangements
  • Employee discounts and perks
Full Job Description
Job Description

Mechanical Senior Principal Engineer

Responsibilities

What You'll Achieve

As a Mechanical Senior Principal Engineer specializing in AI platforms with Direct Liquid Cooling (DLC), you will be a senior technical leader responsible for resolving complex factory and customer escalations while ensuring seamless deployment and lifecycle support of high-density AI systems. You will operate at the intersection of product engineering, manufacturing, and customer operations to drive reliability, performance, and customer success.

You Will:
  • Lead Customer Escalations & Technical Resolution: Serve as the primary customer-facing mechanical/thermal expert for AI platform escalations, driving end-to-end resolution of critical factory, deployment, and post-deployment issues involving Direct Liquid Cooling (DLC) systems.
  • Troubleshoot & Optimize Liquid Cooling Infrastructure: Diagnose and resolve complex issues across cold plates, manifolds, tubing, quick disconnects, CDUs, pumps, flow control, leak detection, and monitoring systems while validating thermal performance, flow balance, and cooling efficiency in real-world environments.
  • Drive Reliability, Root Cause Analysis & Continuous Improvement: Conduct deep root cause investigations (RCA), implement corrective and preventive actions (CAPA), analyze fleet-wide telemetry and failure trends, and lead design, quality, and cost improvements based on factory and field feedback.
  • Support Product Development & Manufacturing Scale-Up: Partner with cross-functional teams to support new product introductions (NPI), pilot builds, high-volume manufacturing ramps, deployment readiness, and successful integration within customer data center environments.
  • Provide Technical Leadership & Stakeholder Communication: Communicate technical findings, mitigation strategies, and recommendations to customers, executives, and field teams while influencing next-generation AI platform and DLC architectures and maintaining engineering documentation, escalation reports, and ECR/ECO records.


Qualifications

Take the First Step Towards Your Dream Career

Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:

Essential Requirements:
  • Advanced Mechanical & Thermal Engineering Expertise: Bachelor's degree in Mechanical Engineering or related field (Master's preferred) with 15+ years of experience in mechanical and thermal engineering, including deep expertise in Direct Liquid Cooling (DLC), thermal system design, fluid mechanics, heat transfer, and thermal optimization.
  • High-Performance Computing & Data Center Knowledge: Strong understanding of AI/HPC platforms, GPU servers, high-density compute environments, and data center cooling infrastructure, including facility-level cooling integration.
  • Reliability, Failure Analysis & Issue Resolution: Proven track record in failure analysis, reliability engineering, root cause methodologies, and leading customer-facing escalations and complex field issue resolution.
  • Manufacturing & Operational Support: Experience supporting factory operations, manufacturing processes, supplier quality management, and product deployment activities in fast-paced global environments.
  • Technical Leadership & Communication: Proficiency with CAD tools (Creo, SolidWorks, NX) and engineering documentation, combined with excellent executive-level communication, multitasking capabilities, and willingness to travel for customer and factory support.


Desirable Requirements:
  • Advanced Cooling Systems & Thermal Analysis: Experience with coolant chemistry, corrosion control, filtration, fluid quality management, ASHRAE and OCP liquid cooling standards, CDUs, hybrid/immersion cooling solutions, and CFD/FEA modeling with laboratory validation of thermal-fluid systems.
  • Operational Excellence & Data Center Scale Deployment: Background in Six Sigma/Lean methodologies (Black Belt preferred), large-scale reliability and field-return data analysis, and deployment/support of cooling infrastructure in hyperscale or enterprise data center environments.

Compensation

Dell is committed to fair and equitable compensation practices. The salary range for this position is $174k - $225k.

Benefits and Perks of working at Dell Technologies

Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com

About Dell

EMC2 provides critical engineering services for municipal and commercial setors. They delivers geotechnical engineering related to soil behavior and soil properties, as well as recommendations of design parameters and design of structures considering soil-structure interaction. Their services include geotechnical analysis and design, field exploration, testing and construction observation services.

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Learn more about Dell
Size
133,000 employees
Market Cap
$28.2 billion
Industry
Net Income
$3.2 billion
Founded
2012
5 Year Trend
+10.2%
Revenue
$94.2 billion
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