Tata Consultancy Services

MDM Security Administrator

Tata Consultancy Services • $70K — $100K *
Seattle, WA 98115In-Person
Information Technology
Less than 5 years of experience
More than 3 months ago
Job Overview by Ladders

Qualifications

  • 4-6 years experience with Mobile Device Management (MDM) software, primarily VMware Workspace ONE
  • Expert in troubleshooting and reasoning skills
  • Excellent organizational skills with attention to detail
  • Experience managing Wi-Fi, ActiveSync, and apps on mobile devices
  • Understanding of Apple Business Manager, Android Enterprise, and SQL database management
  • Knowledge of OpenID Connect, SAML, and MFA is a plus
  • Minimum 2.5 years commitment to project clearing customer evaluation.

Responsibilities

  • Maintain and support the MDM environment
  • Install, diagnose, repair, and upgrade hardware to ensure optimal performance
  • Operate company deployed MDM solutions both on-premise and in the cloud
  • Implement and test Enterprise Mobility Management (EMM/MDM) solutions
  • Create and enforce security policies within MDM
  • Analyze mobile device performance and usage data
  • Lead and mentor team members on technical and strategic matters

Benefits

  • Discretionary Annual Incentive
  • Comprehensive Medical Coverage including dental and vision
  • Maternal and Parental Leave
  • Auto and Home Insurance options available
  • Commuter Benefits and Training Reimbursement for professional growth
  • Paid Vacation, Sick Leave, and Holidays
  • Legal and Financial Assistance including 401K and Student Loan Refinancing
Full Job Description
  • 4-6 years Experience working with Mobile Device Management (MDM) software, primarily VMware
  • Workspace ONE in a global enterprise. Intune is a plus.
  • Expert troubleshooting and reasoning skills
  • Expert organizational skills, with good attention to detail
  • Experience troubleshooting Wi-Fi, ActiveSync, device management and apps on mobile devices
  • Understand Apple Business Manager (DEP and VPP)
  • Understand Android Enterprise
  • Understand and create different tags and groups by location, department, and use case
  • Working knowledge of software development
  • Understanding SQL database administration or management
  • Knowledge and understanding of solutions leveraging OpenID Connect, SAML, WS-* and Multifactor Authentication (MFA) is a plus, TDD Skills is a plus
  • Progressive knowledge/experience managing projects of increasing size and complexity including the utilization of project planning and project dashboard tools.
  • Excellent customer service, collaboration, and presentation skills.
  • Strong written and verbal communication skills
  • Excellent problem solving and troubleshooting skills
  • Ready to work in a 24*7 environment
  • Comfortable with Rotational shifts & Rotational WO
  • Minimum 2.5 years commitment to work with project clearing Customer Evaluation is a must to work for the project.
Roles & Responsibilities:

  • Maintaining, administering, and supporting the MDM environment.
  • Installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment to ensure optimal mobile system performance.
  • Operating company deployed MDM solutions (on-premise and cloud)
  • Implement, test and evaluate Enterprise Mobility Management (EMM/MDM) and Mobile Application Management (MAM) solutions.
  • Perform integration of mobile capabilities (High Availability, device/app VPN, Content management, Wireless Local Area Network Security, LOB/store apps, etc...)
  • Adopt, implement, and document repeatable change processes and best practices.
  • Upload, update, maintain, and delete iOS, and Android Apps
  • Create, configure, and maintain security policies in MDM and maintain enforcement
  • Create, update, and maintain users and device owners in MDM
  • Assess MDM capabilities and provide recommendations on optimization and usage
  • Provide hardware and software support mobile devices
  • Work with customers to resolve technical issues
  • Perform data, speed, and app usage analysis on company deployed mobile devices
  • Assist with piloting and testing new apps for enterprise use
  • Analyze and improve a process with a bias toward automation
  • Collaborate and communicate effectively with other team members at multiple levels of the organization
  • Lead, coach and mentor other team members on technical matters, project management, task prioritization and strategic planning.
  • Participate on cross-f unctional project teams, providing subject matter expertise and ensuring that new system objects are supported by developing administrative procedures.
  • Provide third-level production support for Identity Management environment, including after-hours on-call support.
TCS Employee Benefits Summary:

  • Discretionary Annual Incentive.
  • Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
  • Family Support: Maternal & Parental Leaves.
  • Insurance Options: Auto & Home Insurance, Identity Theft Protection.
  • Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
  • Time Off: Vacation, Time Off, Sick Leave & Holidays.
  • Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-RJ2Salary Range - $70,000-$100,000 a year

About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
Learn more about Tata Consultancy Services
Size
469,261 employees
Industry
Information Technology
* Ladders Estimates

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