Syntricate Technologies

MDM (Mobile Device Management) Engineer

Syntricate Technologies$90K — $120K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in Mobile Device Management (MDM) with specific expertise in Workspace ONE UEM and Workspace ONE Access.
  • In-depth knowledge of Apple DEP, ABM, VPP, APNS, and Android EMM.
  • Experience managing UEM device profiles and implementing compliance policies across various platforms.
  • Proficient in dealing with LDAP, Directory Services, and Active Directory within UEM frameworks.
  • Familiarity with supporting various devices, including iOS, Android, Windows PC/Laptops, and macOS.

Responsibilities

  • Provide second and third-level support for end users with MDM-related issues.
  • Support the current MDM solution, primarily utilizing AirWatch MDM.
  • Oversee device inventory management encompassing procurement, deployment, and decommissioning of devices.
  • Implement security measures using containerization and compliance policies to protect access to corporate data.
  • Manage mobile application store and oversee the whitelisting of new applications.
  • Cultivate and manage relationships with mobile carriers for service provisions.
  • Engineer mobility solutions to enhance the MDM platform for future needs.
  • Maintain server infrastructure related to on-premises MDM and its integration with cloud-based resources.

Benefits

  • Support for ongoing professional development and training in the latest MDM technologies.
  • Opportunities to work with cutting-edge enterprise mobility solutions and systems.
  • Collaboration with a skilled team of IT professionals in a dynamic environment.
  • Flexible working conditions that promote work-life balance.
Full Job Description
Description:
We are seeking a Mobility Administrator for MDM platform. Responsible for upgrades, monitoring performance, fine-tuning, capacity planning, troubleshooting, deployments and post support according to company standards, policies and procedures; and maintaining disaster recovery environments to ensure compliance with the corporate plan of business continuity.

SKILL REQUIREMENTS
  • Workspace ONE UEM and Workspace ONE Access SME
  • Apple DEP/ABM/VPP/APNS knowledge
  • Android EMM / Android Work Profile vs Work Managed
  • UEM device profiles: iOS/Android restrictions, device passcode, Wi-Fi profiles, etc.
  • UEM compliance policies
  • UEM repositories: file share paths, etc.
  • Apple, Android, Windows PC/Laptop and MacOS device enrollments
  • Core Workspace ONE apps: Hub, Boxer, Content, Web, Tunnel
  • LDAP / Directory Services / Secure LDAP
  • Workspace ONE infrastructure components (Cloud Connector, Universal Access Gateway, Secure Email Gateway
  • General VPN tunneling: PerAppVPN, etc.
  • General understanding of OUs, AD users, AD attributes, AD groups and Assignment Groups in the UEM environment
  • O365 / Federated authentication
  • General understanding of certificates
  • General understanding of API's
  • General understanding of high availability, DR sites
  • Familiar with ServiceNow for incident tickets, request tasks, change management and reporting
  • Windows server administration experience

SCOPE OF RESPONSIBILITIES
  • Level 2 and 3 end user support
  • MDM solution support (Currently AirWatch MDM)
  • Device inventory management including procurement, deployment and decommissioning.
  • Device security through containerization and security, compliance & application policies, profiles and configurations protecting access to company systems and data.
  • Mobile application management including approved mobile application store management and new application whitelisting.
  • Manage mobile carrier relationships and services.
  • Engineering of mobility solutions including next generation MDM platform
  • Maintenance of on-premises server MDM infrastructure components and connectivity to Workspace ONE cloud tenant and back-end resources.

About Syntricate Technologies

Syntricate Technologies Careers

Joining Syntricate Technologies presents an unparalleled opportunity to advance a career in technology with a company at the forefront of digital innovation. Syntricate Technologies is renowned for its commitment to leadership, diversity, and leveraging technology to solve complex problems. This is where professionals come to not just seek job opportunities but to forge lasting careers in an environment that values growth and leadership.

Explore Career Opportunities

Syntricate Technologies is actively hiring and offers a variety of positions that cater to different skills and career aspirations. From entry-level roles to leadership positions, the potential for professional advancement is nearly limitless. Syntricate Technologies is not just a company; it's a place where talented individuals can thrive.

Innovation and Professional Growth

At Syntricate Technologies, innovation isn't just another buzzword—it's the cornerstone of the company culture. Employees are encouraged to push the boundaries of what is possible, bringing groundbreaking solutions to the table. With a team of dedicated professionals, Syntricate Technologies fosters a culture of continuous improvement and professional growth.

Diversity and Inclusion

Syntricate Technologies believes that diversity fuels innovation. With a commitment to creating a diverse and inclusive workplace, the company actively seeks to hire individuals from various backgrounds and experiences. Diversity training is integral, ensuring that all team members feel valued and understood.

Internship Programs and Employment Benefits

For those starting their careers, Syntricate Technologies offers robust internship programs that provide real-world experience and networking opportunities. Interns at Syntricate Technologies gain invaluable industry insights and professional skills that are crucial for future employment. Full-time employees enjoy a comprehensive benefits package that supports both their professional and personal lives. Benefits at Syntricate Technologies are designed to ensure employees are healthy, happy, and secure.

Applying for a Position

To apply for a position at Syntricate Technologies, candidates should prepare a resume that highlights relevant experience and skills. The interview process is designed to assess not only professional qualifications but also a candidate's fit within the company culture. Syntricate Technologies values curiosity, creativity, and a passion for technology.

Stay Connected with Syntricate Technologies Careers

Interested candidates are encouraged to explore the various job opportunities on the Syntricate Technologies careers page. Stay updated with the latest company news, employment trends, and career tips by subscribing to the Syntricate Technologies careers newsletter.

Join Syntricate Technologies

Discover the career possibilities that await at Syntricate Technologies. Search open positions that match your skills and interests. Syntricate Technologies is looking for passionate, driven, and innovative team players ready to contribute to a leading technology company.

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Learn more about Syntricate Technologies
Size
51 employees
Industry

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