Hawthorne cat

Master Technician

Hawthorne cat • $111K *
Waipahu, HI 96797In-Person
Manufacturing & Automotive
8 - 10 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • High school diploma or equivalent required
  • Valid Drivers License with a good driving record
  • PC skills necessary
  • Clear communication skills, both orally and in writing
  • Forklift certified or able to be certified within 60 days
  • Must own suitable hand tools for the work
  • 10 years of experience in repair and maintenance of CAT equipment, including HPC training classes

Responsibilities

  • Complete work within 95% of established flat rate time
  • Assist in training less skilled technicians on problem jobs
  • Utilize test and diagnostic tools to troubleshoot mechanical problems
  • Make warranty recommendations and prepare reports for warranty service jobs
  • Perform work according to preventative maintenance quality standards
  • Accomplish major component reconditioning or overhauling to manufacturer specifications
  • Maintain positive relationships with customers and other departments

Benefits

  • Competitive compensation
  • Great work environment and culture
  • Career growth and advancement opportunities
  • Comprehensive medical, dental, and vision plans
  • Paid Time Off (PTO)
  • 401(k) plan with company matching
  • Tuition reimbursement and advanced technical training
  • Employee assistance programs
  • Company-supplied uniforms and boot reimbursement
  • Wellness programs and recognition programs
Full Job Description
JOB DESCRIPTION

Job Title: Master Technician

Reports to: Service Manager

FLSA Status: Non-exempt

Division: HPC

Department: Service

Union: OE

Locations: Waipahu

POSITION SUMMARY: Without supervision, the Master Technician performs duties as assigned by the Service Manager in the repair, maintenance, and rebuilding of equipment in the service shop or field, in a safe, efficient, and capable manner in the least amount of labor hours possible and without rework.

ESSENTIAL FUNCTIONS:
  1. The Master Technician is required to complete work within 95% or less of a flat rate time that is established as a target.
  2. As well as performing mechanical repairs as directed, the Master Technician assists in training personnel and travels to all parts of the HPC territory to assist less skilled technicians in solving problem jobs.
  3. Must be proficient in the use of test and diagnostic tools and makes adjustments to machines and components. Is capable of troubleshooting mechanical problems in CAT and Allied products.
  4. Makes warranty recommendations and prepares reports when performing warranty service jobs, resulting in 100% of warranty claims being accepted by the manufacturers.
  5. Accomplishes work according to preventative maintenance quality standards and within the time allotted.
  6. Attends all required training classes as directed and obtains passing grades in all.
  7. Reconditions or overhauls major components to manufacturers specifications and is capable of assembling, adjusting, testing, and ensuring equipment performs to specifications.
  8. Performs the minimum number of tests necessary to identify the cause of the problem and recommends action to correct the failure or problem.
  9. Maintains a favorable business relationship with customers, suppliers, and personnel from other HPC departments.
  10. Understands fluid sampling, including hydraulic, oil, cooling, and fuel systems.
  11. Uses all diagnostic tools and correctly diagnoses electrical systems, engine components, hydraulic systems, and powertrain systems within 30 minutes.
  12. Reports all unsafe and equipment deficiencies (other than those in the job assignment) to the supervisor immediately.


EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:
  1. Must have a high school diploma or equivalent.
  2. Must have a valid Drivers License with a good driving record.
  3. Must have PC skills.
  4. Must have the ability to communicate clearly, both orally and in writing.
  5. Must be forklift certified or able to be certified within 60 days.
  6. Must own hand tools that are suitable to perform the work noted above.
  7. Must have 10 years experience in the repair and maintenance of CAT equipment and has all the experience as outlined in HPC training classes.


PHYSICAL DEMANDS:
  1. Walking: Moves about on foot, often through uneven terrain.
  2. Hands/arms: Operates equipment and hand and power tools.
  3. Handling: Seizes, helps, or works with hands.
  4. Lifting: Raises or lowers miscellaneous equipment parts and tools.
  5. Reaching: Extends hands and arms in any direction.
  6. Stooping: Bends body downward and forward by bending at knees or waist.
  7. Standing: Remains in standing position if required to perform various functions of the job.
  8. Climbing: In and out of equipment.
  9. Raising/Lowering: Goes up and down in man lifts.
  10. Vision: Reads work tickets and parts and service books and operates heavy equipment.
  11. Talking: Communicates by radio, phone, and in person.
  12. Hearing: Hears well enough to discern mechanical problems for safety in and around shop and construction sites and to receive communication by radio, phone, and in person.
  13. Sitting: Sits in equipment and vehicles for extended periods.
  14. Laying: Lies in prone position under vehicles and equipment for extended periods.
  15. Lifting: Lifts up to 60lbs. daily, frequent exertion.


ENVIRONMENTAL:
  1. Noise: Works in conditions with constant or intermittent noise.
  2. Temp/Weather: Works outside and in shop with variations of temperature and weather.
  3. Exposure: Subject to foul odors, fumes, and harsh substances.


Here's what we Offer...
  • Competitive Compensation
  • A great work environment and culture
  • Career growth and advancement opportunities
  • Training
  • Medical, Dental and Vision plans
  • Medical video appointments available
  • Health Savings Account available
  • Paid Time Off (PTO) Pay
  • 401(k) Plan + Company Matching
  • Health and Dependent Care Flexible Spending Accounts
  • Life & Accident Insurance
  • Employee Assistance Programs
  • Legal Plan
  • Travel Assistance Plan
  • Wellness Programs
  • Referral Bonus Program
  • Longevity Bonus Program
  • Recognition Programs and much more
  • Hawthorne CAT discounts
  • Boot Reimbursement
  • Tuition Reimbursement
  • Company-Supplied Uniforms
  • Advanced Technical Training
  • Estimated Compensation $53.48 hourly


Interested in joining the Hawthorne team? Check out our current available positions at:

www.hawthornecat.com/careers

ACCOMMODATIONS: Reasonable accommodations for essential functions of the position will be considered.

About Hawthorne cat

Caterpillar Inc. is an American Fortune 100 corporation that designs, develops, engineers, manufactures, markets, and sells machinery, engines, financial products, and insurance to customers via a worldwide dealer network. It is the world's largest construction-equipment manufacturer. In 2018, Caterpillar was ranked number 65 on the Fortune 500 list and number 238 on the Global Fortune 500 list. Caterpillar stock is a component of the Dow Jones Industrial Average. Caterpillar Inc. traces its origins to the 1925 merger of the Holt Manufacturing Company and the C. L. Best Tractor Company, creating a new entity, California-based Caterpillar Tractor Company. In 1986, the company reorganized itself as a Delaware corporation under the current name, Caterpillar Inc. Its headquarters are located in Deerfield, Illinois; it announced in January 2017 that over the course of that year, it would relocate its headquarters from Peoria, Illinois, to Deerfield, Illinois, scrapping plans from 2015 of building an $800 million new headquarters complex in downtown Peoria. The company also licenses and markets a line of clothing and workwear boots under its Cat / Caterpillar name. Additionally, the company licenses the Cat phone brand of toughened mobile phones and rugged smartphones since 2012. Caterpillar machinery and other company-branded products are recognizable by their trademark "Caterpillar Yellow" livery and the "CAT" logo.
Learn more about Hawthorne cat
Industry
Manufacturing & Automotive
Founded
2016
* Ladders Estimates

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