Master Tailor

San Francisco Art Institute

$73K — $92K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of tailoring experience with high-end garments
  • Strong technical skills in specialty alterations like leather and fine tailoring
  • Ability to perform complex alterations and create hand buttonholes
  • Knowledge of luxury fabrications and alterations industry
  • Fast-paced multitasking capability with limited supervision
  • Willingness to learn new skills and processes
  • High school diploma or equivalent preferred

Responsibilities

  • Model customer service principles as outlined by Saks Fifth Avenue
  • Achieve and exceed individual performance goals
  • Develop and maintain strong customer relationships
  • Adhere to company and alteration policies
  • Utilize expertise for alterations during fittings
  • Provide exceptional customer experiences
  • Maintain a clean and safe work environment

Benefits

  • Medical, dental, and vision insurance
  • 401(k) retirement plan
  • Basic and supplemental life insurance
  • Disability insurance
  • Variety of voluntary benefits including critical illness and accident insurance
  • Employee discounts
Full Job Description
What This Position is All About

Under direction from the Alteration Manager, the Master Fit/Tailor II is responsible for producing high quality altered merchandise within established time frame standards while providing customer service, establishing and helping to maintain customer relationships and working effectively with other team members within the store.

You Also Have:

  • Minimum 7 years tailoring experience in high-end merchandise
  • Ability to fit and perform alterations on a wide range of garments
  • Possession of strong technical background in specialty skills such as: leather, knits, double face, beading, fine tailoring, buttonholes etc.
  • Ability to perform complex alterations on a wide range of garments: such as shorten sleeves at shoulders and recut trousers, resize garments (re-create the original look in a smaller or larger size without compromising the fit of the garment), ability to alter plaid pattern garments, ability to create hand buttonholes
  • Pressing and spotting skills
  • Knowledge of Alterations industry including fabrication and styling of luxury merchandise
  • Ability to work well in a fast-paced, team oriented environment that requires a degree of multi-tasking with limited supervision
  • Is open to learning and developing new skills and processes.
  • Knowledge of pattern making and draping
  • Ability to take measurements and complete MTM forms on all garment types
  • High school graduate or equivalent preferred


As The Master Fit/Tailor II, You Will:

  • Model all Saks Fifth Avenue Customer Service Principles.
  • Focus on achieving and exceeding individual performance and productivity goals.
  • Maintain a consistent high level of customer service by creating and developing excellent customer relationships.
  • Follow all Saks Fifth Avenue policies and procedures.
  • Follow all alteration workroom policies and procedures.
  • Ability to utilize expertise to make alterations decisions during customer fittings.
  • Focus on all efforts on providing an exceptional customer experience.
  • Maintain a clean and safe work environment.
  • Support company/store and department initiatives.
  • Ad hoc responsibilities as needed


Your Life and Career at SFA:

  • Be a part of a team of disruptors focused on stores and redefining the luxury experience.
  • Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
  • A culture that promotes a healthy, fulfilling work/life balance
  • Benefits package for all eligible full-time Associates (including medical, vision and dental)
  • An amazing employee discount


Salary and Other Compensation:

The starting hourly rate for this position is between $35.45-44.32 per hour. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

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