Master Service Technician

Whaley Foodservice

• $74K — $93K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in maintenance and repair of commercial kitchen and HVAC equipment
  • CFESA Master Technician with three of four required certifications
  • Strong troubleshooting skills for gas, electric, water, refrigeration, and steam-powered equipment
  • Ability to work independently and effectively in a fast-paced environment
  • Valid driver's license with a clean driving record

Responsibilities

  • Adhere to all safety policies and procedures, including proper personal protective equipment use
  • Troubleshoot and repair a variety of commercial kitchen and HVAC equipment
  • Document tasks on a tablet, including orders and timesheets
  • Communicate effectively with customers regarding repairs and progress
  • Maintain truck stock and ensure tools and vehicle are in good condition
  • Participate in on-call rotation for weekend and holiday shifts
  • Complete additional training to enhance skills and job performance

Benefits

  • Up to $7,500 sign-on bonus for experienced technicians
  • Company vehicle and cell phone provided
  • Uniforms and tools supplied by the employer
  • Continuing education and industry certification opportunities
  • 401k plan with profit sharing
  • Generous paid holidays and vacation time
  • Medical and dental benefits
  • Short-term and long-term disability insurance (company paid)
  • Life insurance coverage (company paid)
  • Participation in Town Shares Program for employee engagement in company success
Full Job Description
Description

***HIRING IMMEDIATELY!!!****

***Up to $7,5000 Sign-On Bonus for Experienced Technicians***

Pay Rate: $36.00-45.00/hour*

POSITION SUMMARY:

This position is responsible for maintenance and repair of customer equipment as assigned. This position is trained in at least two skill sets, maintains a high level of productivity, must have three of the four CFESA certifications and is assigned to the on-call roster. This position demonstrates leadership capabilities with the ability to mentor and train other employees.

MAJOR RESPONSIBILITIES:
  1. Adhere to all SAFETY policies and procedures, including the use of personal protective equipment.
  2. Troubleshoot and repair gas, electric, water, refrigeration and steam powered commercial kitchen and HVAC equipment.
  3. Utilize tablet to document task (parts order, work order, timesheet) on a timely basis.
  4. Communicate professionally with customer regarding required repairs and status.
  5. Use proper tools for repair, including hand tools and power tools.
  6. Monitor truck stock to insure required parts are stocked on vehicle.
  7. Maintain service vehicle, tools and uniforms.
  8. Work independently with daily supervision.
  9. Participate as scheduled for weekend/holiday on-call rotation and work regular overtime as needed.

ADDITIONAL RESPONSIBILITIES:
  1. Obtain correct part numbers through branch parts person.
  2. Collect payment on COD jobs.
  3. Contribute positively to branch targets for response time and first time fix rates.
  4. Participates in available training to increase skill and knowledge.
  5. Performs other duties as required.

CONTACTS:
  • Internal - Daily with branch staff; occasionally with corporate staff.
  • External - Frequent and regular contact with customers. Occasional contact with factories for warranty purposes.

MINIMUM QUALIFICATIONS:
  • Must be at least 18 years of age.
  • Completion of a satisfactory background check and drug screen is required.
  • Valid Driver's license and driving record that aligns with our safety standards.
  • 1 Year of applicable experience.
  • CFESA Master Technician with three of the four CFESA certifications.


WE OFFER:

**Sign-On Bonus Available For Qualified Technicians**

  • Competitive Salary & On-call Pay
  • Company Vehicle & Cell Phone
  • Uniforms Provided
  • Meters & Test Equipment
  • Continuing Education
  • Industry Certification
  • 401k & Profit Sharing
  • Paid Holidays & Vacation
  • Medical & Dental Benefits
  • Short-Term Disability
  • Long-Term Disability Insurance (company paid)
  • Life Insurance (company paid)
  • Enjoy the benefits of our Town Shares Program - share in our company's success!

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