DescriptionAbout UsAt
The William Everett Group, we specialize in delivering innovative technology and consulting solutions that empower organizations to thrive. Our team is driven by a commitment to excellence, collaboration, and meaningful impact. We are currently seeking a seasoned
MDM Workstream Lead to join us for a high-profile engagement focused on building a robust Master Data Management solution.
Role OverviewThis is an opportunity for a strategic and technically adept leader to guide the
MDM Workstream. You will be responsible for gathering client requirements, managing technical teams, and ensuring the successful delivery of MDM solutions using
Profisee and
Microsoft Purview.
Key Responsibilities- Lead the MDM Workstream from discovery through delivery
- Conduct client interviews to gather and refine business requirements
- Manage and coordinate efforts across Profisee and Purview technical teams
- Translate client needs into actionable development tasks
- Oversee development work to ensure alignment with business goals and technical standards
- Serve as the primary point of contact for MDM-related activities and updates
- Ensure timely delivery of milestones and maintain high-quality standards
Qualifications- Proven experience leading MDM initiatives, preferably with Profisee and Microsoft Purview
- Strong understanding of MDM architecture, governance, and implementation best practices
- Exceptional communication and stakeholder management skills
- Ability to ask the right questions to uncover client needs and translate them into technical solutions
- Experience managing cross-functional technical teams
- Strong analytical and problem-solving abilities
- Bachelor's degree in Computer Science, Information Systems, or related field (preferred)
Benefits: Comprehensive benefits package including:
- Performance Bonus Eligible
- 401(k) plan
- Medical, Dental and Vision Insurance
- Life and disability Insurance
- Commuter Benefits
- Paid time off options, including vacation, sick time, fixed holidays, parental leave.
William Everett is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
Requirements- Must have a minimum of 1-3 years' experience working in Service Desk, Help Desk, Call Center of Customer Support related position.
- Strong understanding of information technology systems including end-user computing devices, software, applications, and basic network systems.
- Ability to learn quickly, advance knowledge, and broadly apply new concepts to satisfy various customer issues and requests.
- Demonstrated working experience balancing multiple priorities and shifting focus to meet the demands of the business.
- Must have excellent customer service skills and focus with demonstrated experience working with customers to diagnose and resolves problems.
- Excellent interpersonal, communication, and problem-solving skills with a clear understanding of the value of customer convenience and experience.
Additional Qualifications- Associate Degree in Information Technology or other related certification programs strongly desired.
- Bachelor's degree in Computer Science, Information Systems, or related field (preferred)
- Related certifications preferred: ITIL, Help Desk Institute (CSS, HDA), CompTIA (A+, Network+).
- Willingness to be in-person
- Vaccinated for COVID-19
- Knowledge and familiarity with Microsoft Office Suite, Google Mail (Gmail), Google Docs, Chrome, and other end-user productivity software in the marketplace
