DescriptionYou'll be the connective tissue between stakeholders and designers - the person who makes sure the right work lands in the right hands at the right time. You own the design request pipeline from intake through assignment, bringing structure and clarity to a high-volume, fast-paced creative environment.
WHAT YOU'LL DO- Triage and prioritize incoming design requests in Asana, maintaining a clean, well-structured project board at all times
- Partner with stakeholders across marketing, product, and sales to scope requests - ensuring briefs are clear, complete, and actionable before work begins
- Assign projects to designers based on workload, skill set, and project requirements
- Run regular check-ins to surface blockers, track progress, and flag capacity issues before they become problems
- Build and maintain intake workflows, templates, and request forms that scale as the team grows
- Own the design team's Asana workspace - keeping tasks, timelines, and project statuses consistently up to date
- Identify patterns in request volume and work with design leadership to plan ahead for high-demand periods
- Serve as the primary point of contact for stakeholders checking on the status of their requests
WHAT WE'RE LOOKING FOR- 3+ years in a traffic management, project coordination, or creative operations role
- Deep familiarity with Asana - you know how to build workflows, not just use them
- Solid understanding of design processes and how creative work moves from brief to delivery
- Exceptional organizational skills with a track record of managing high request volumes
- Strong written communication - you can translate vague requests into tight, actionable briefs
- Comfortable with ambiguity and able to make judgment calls without perfect information
- A calm, collaborative presence that stakeholders trust and designers respect
- Experience working remotely with distributed teams is a strong plus
NICE TO HAVE- Background in B2B or enterprise tech marketing
- Experience using or evaluating enterprise browsers, SaaS security tools, or IT productivity platforms
- Familiarity with design tools like Figma - you don't need to design, but knowing the environment helps
Why Island? We're at an inflection point - a genuinely new product category with real enterprise traction and a marketing team punching above its weight. This role sits at the center of how we scale creative output without sacrificing quality. You'll have real ownership, a direct line to design leadership, and the opportunity to build the systems from the ground up.
