Overview

The Program Manager, Marketing - Impact is a marketing role that supports the development and execution of REI's annual Impact marketing strategy, from leading integrated campaigns and standalone moments to driving evergreen marketing support for a portfolio of Impact programs that further REI's Impact narrative.

Our Impact portfolio includes:

• Advocacy and policy work (REI's Cooperative Action Network)

• Non-profit grant funding (REI Cooperative Action Fund)

• Entrepreneur / startup support (Path Ahead Ventures program)

• Inclusivity in the outdoors

• Sustainability & Climate Action

This role translates enterprise priorities and individual program priorities into clear marketing strategies, channel and go-to-market plans, with measurable outcomes. You will work closely with Impact program partners and Marketing teams to drive thoughtful, values-led marketing that reflects our commitments to people, planet, and communities.

The position sits on the Integrated Marketing team and reports to the Senior Manager of Brand Programs and Partnerships, and contributes to cross-functional work through sound marketing judgment, strong executional planning, collaboration, and stakeholder influence, operating with guidance and direction from senior marketing leaders.

Keys to success include the ability to:

• Translate complex, mission-led Impact programs into clear, meaningful marketing narratives

• Balance the holistic customer experience with program-specific goals

• Manage multiple workstreams with strong attention to detail and follow-through

• Collaborate effectively across Impact, Marketing strategy, channel and analytics teams and leaders

Responsibilities and Qualifications

Impact Marketing Strategy & Planning

• Develop integrated marketing strategies and plans for Impact programs, from planning through execution and optimization, aligning Impact program priorities, customer and member insights, and REI enterprise and marketing priorities

• Contribute marketing perspective that helps shape strategy, improve ways of working, and elevate how Impact shows up in enterprise campaigns and always-on marketing

• Support development of values-led storytelling that reflects REI's mission, commitments, and co-op difference

• Partner with campaign planning teams to ensure Impact priorities are appropriately represented within enterprise campaigns and always-on marketing

Cross-Divisional Collaboration & Execution:

• Serve as a day-to-day marketing partner to Impact program leads and working teams

• Collaborate with Marketing campaign teams, channel partners and x-div teams including but not limited to: Lifecycle, Paid Media, Email, Social, Content, Creative, PR, Local Marketing, and Store Operations to support planning and execution of got-to-market plans

• Brief creative and content partners with clear direction, objectives, and success criteria

• Ensure alignment, readiness, and clarity across teams throughout execution

• Coordinate dependencies, inputs, and approvals to support aligned execution across teams

• Build strong working relationships with internal and external partners, serving as a trusted day-to-day marketing point of contact

Performance & Optimization

• Partner with channel teams to track performance against defined objectives

• Support development and synthesis of marketing recaps, surfacing insights, learnings, and opportunities for optimization

• Apply test-and-learn approaches to improve effectiveness and clarity of Impact marketing over time

Ways of Working & Professional Contribution:

• Contribute to the development and adoption of marketing processes, templates, and ways of working that improve efficiency and consistency

• Operate with strong organizational discipline and follow-through across multiple partners and workstreams

• Model REI's values and mission in all workstreams

Qualifications and Experience

• 4-6+ years of experience in marketing or a related field

• Experience in social impact work, corporate social responsibility or other related work

• Experience developing marketing strategy, plans, and strong understanding of marketing fundamentals across owned, earned, and paid channels

• Experience working with creative and content partners

• Ability to manage multiple initiatives simultaneously with strong attention to detail and organization

• Comfort operating in values-led, reputationally sensitive workstreams

• Demonstrated understanding of consumer behavior and applying insights to daily work

• Strong written and verbal communication skills, with the ability to communicate clearly across teams and levels

• Self-driven with a strong sense of accountability, can-do attitude, composure and managing through ambiguity.

• Bachelor's degree required

• Expert skill level with MS-Office Tools: Excel, PowerPoint, Word

Pay Range

$85,400.00 - $136,700.00 per year