Marketing Operations Manager

EyeSouth Partners

$70K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of marketing strategy and campaign execution experience, preferably in healthcare.
  • Strong analytical skills for demographic and business data interpretation.
  • Proficiency in digital marketing practices including SEO, Google Ads, and social media management.
  • Excellent communication and interpersonal skills for cross-department collaboration.
  • Willing to travel to affiliate practices for marketing support.
  • Solid understanding of multi-channel marketing strategies.
  • 3+ years of customer-facing sales/marketing experience, ideally within the healthcare sector.

Responsibilities

  • Monitor patient and service line volume across affiliates to identify marketing support needs.
  • Focus on supporting the top 30-50% of underperforming affiliates without a fixed regional assignment.
  • Evaluate lead generation processes to optimize patient experience.
  • Develop marketing training materials and implement staff training programs for effective tool usage.
  • Analyze local demographic data to inform strategic marketing decisions.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • 401k plan with company matching contributions.
  • Health Savings and Flexible Spending Accounts available.
  • Access to telemedicine services.
  • Generous paid time off (PTO) policy.
  • Employee discounts and perks offered at no cost.
  • Employee assistance program for mental health support.
  • Life and accidental death & dismemberment insurance included at no cost.
  • Short and long-term disability insurance coverage.
Full Job Description
Position Summary

Responsible for developing and executing comprehensive marketing strategies tailored to the unique needs of affiliate practices within EyeSouth. This role involves close collaboration with the broader marketing team and affiliate leadership to ensure the effective implementation of marketing plans that drivegrowth and align with organizational objectives. Reporting directly to the VP ofMarketing, the Marketing Manager, Strategy & Operations plays a pivotal role inenhancing brand visibility, patient engaement and revenue generation across the assigned regions. 

Responsibilities

ESSENTIAL DUTIES:

  • Affiliate Analysis: Regularly monitor patient and service line volume, Google My Business (GMB) ratings and reviews, marketing attribution, provider capacity and operational support across all EyeSouth affiliates, identifying those in need of targeted marketing support. Analyze local demographic data, such as median household income, population density, ethnic distribution, age demographics, patient heat maps and drive times, to inform strategic decisions
  • Affiliate Support: The Marketing Manager, Strategy & Operations will focus on providing support to the top 30-50% of underperforming affiliates, rather than being assigned to a specific region or affiliate
  • Patient Experience Optimization: Evaluate timely follow-up and execution of lead generation and patient service recovery
  • Marketing Training & Compliance: Develop and implement marketing strategies, including the creation of training materials and staff training programs, to ensure the effective use of marketing tools and technologies
Qualifications
  • Proven experience in marketing strategy and campaign execution, ideally in healthcare or a similar field
  • Strong ability to analyze and interpret demographic and business data to inform strategic decisions
  • Expertise in digital marketing, including SEO, Google Ads, and social media management
  • Excellent communication and relationship-building skills, with a demonstrated ability to work across teams and departments
  • Willingness to travel as needed to support affiliate practices and monitor the success of marketing initiatives
  • Strong understanding of multi-channel marketing, including digital, print, and in-person outreach
  • Strategic and innovative thinking for developing and implementingmarketing strategies
  • Skilled in managing multiple projects within budget and deadlines
  • Strong written and verbal communication skills
  • Ability to analyze data and make data-driven decisions
  • Ability to adapt to changing market conditions and trends
  • 3+ years Sales/Marketing or other customer-facing experience
  • Experience in the healthcare industry required, ophthalmology preferred
  • Experience working within a Private Equity firm preferred
  • Bachelor’s degree in Marketing or equivalent related working experience required
Company Benefits

We offer a competitive benefits package to our employees:

  • Medical
  • Dental
  • Vision
  • 401k w/ Match
  • HSA/FSA
  • Telemedicine
  • Generous PTO Package

We also offer the following benefits for FREE:

  • Employee Discounts and Perks
  • Employee Assistance Program
  • Group Life/AD&D
  • Short Term Disability Insurance
  • Long Term Disability Insurance

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