JOB SUMMARY Responsible for all in-house marketing activities at the site. Primary responsibilities include direct management of in-house marketing team, maintaining an acceptable conversion rate of resort occupancy, maintaining an excellent owner experience, and coordination with Resort, Front Line sales, In-House sales and Corporate/Regional In-House Marketing Directors/Managers. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Direct management of In-house Marketing Team: interview, hire and train employees; plan, assign and direct work; performance review; motivate, reward and provide disciplinary action when necessary (termination and conflict resolution). • Maintain total site marketing conversion according to site marketing standards. • Resolve issues pertaining to tour statuses, bookings, coding and etc. • Maintain copies of invitations and daily tour manifests for reference purposes. • Prepare and run daily/weekly reports • Compile data on each team member's performance. • Coordinate with In-House and Front Line sales management with regard to tour seats available and potential tour flow. • Ensure any pertinent information related to Marketing/Concierge is properly and timely disseminated. • Coordinate with sales regarding new/changes in marketing programs (booking/gifting policies). • Submit employee payroll in timely manner. • Perform other related functions not listed. QUALIFICATIONS: • Timeshare experience in sales and marketing required • 2 years management or supervisory preferred or 2 year's timeshare equivalent experience. • Must be able to work flexible schedule which includes a rotating combination of days, nights, weekends, and holidays. • Ability to deal with both customers and salespeople. • Ability to focus on details. • Ability to handle simultaneous situations. • Ability to handle departmental problems and situations. • Knowledgeable with commission payroll and understanding. • Must be proficient at Microsoft Office. • Must be able to work independently. • Must be able to interact with many other departments within the company. How You'll Be Rewarded: We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. • Medical • Dental • Vision • Flexible spending accounts • Life and accident coverage • Disability • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information) • Wish day paid time to volunteer at an approved organization of your choice • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) • Legal and identify theft plan • Voluntary income protection benefits • Wellness program (subject to provider availability) • Employee Assistance Program