OverviewThe Marketing Manager will be responsible for creating and managing brand strategy, implementing marketing omni-channel campaigns, advertising, events and managing social media. This position will have the opportunity to utilize passion and creativity while working hand-in hand with best-in-class retailers such as Alo, Anthropologie, Free People, Pottery Barn, Williams Sonoma and brands to beloved Buffalo locals.
The Position:- Creates, develops and implements an annual marketing plan. The plan should maximize the marketing budget to drive traffic to the property and its tenants while staying true to the brand identity of the property.
- Embrace and actively integrate AI tools into daily workflows, proactively explore new technologies to identify opportunities that drive efficiencies and better outcomes across the business.
- Frequently reviews and understands center sales and traffic trends and implements reporting strategy
- Creates, plans and orchestrates multiple events per month from conception, to contract negotiation through execution
- Oversees public relations for the property; is responsible for composing engaging press releases, distributing necessary press materials to the media, and tracks the publicity value of all media coverage with a sense of urgency
- Maintains and manages website presence, email list and social channels with focus on Instagram and Facebook; while constantly assessing the shifting social / media landscape and experimenting with emerging channels as deemed relevant.
- Informs retail partners of marketing activities and supports requests for on/off-site programming/activation where relevant
- Executes paid media program inclusive of digital, OOH and print channels as well as sponsorship efforts, as needed
- Responsible for managing the local production and use of on/off site collateral material and distribution
- Partners with the GM to identify/create revenue generating opportunities to achieve the financial goals of the property; including but not limited to pop-ups, sponsorships and brand partnerships
- Prepares, reviews and understands marketing budget, financial and various related reports
- Participates in Management on Duty rotation, tenant manager meetings, staff meetings and other relevant management meetings, as necessary
- Is a community ambassador and maintains excellent relationships with local organizations and Town officials in collaboration with the GM
Key Attributes- Passionate about retail & events: Displays a passion and enthusiasm for community outreach, communication, retail and event production
- Self-starter: Actively seeks prospective opportunities for collaboration with the community and surrounding neighborhoods
- Collaborator: Establishes strong working relationships with cross-functional partners like Corporate Marketing, Ancillary Income, Leasing teams, Development, operations as well as other field team members
- Relationship builder: Maintains strong relationships with media, agencies, customers, influencers, community leaders, business contacts, tenants, retailers and partners (i.e. local artists, charities, etc.) to build partnerships and engagement with key organizations on behalf of the property.
- People person: Develops and enhances an excellent rapport with tenants through frequent in-person contact; includes responding to corporate requests and property marketing activities/events support
- Multi-tasker: has the ability to work on multiple projects that are in different phases of development
- Curious: Has the tenacity to ask questions, keep a finger on the pulse, and the strong desire to continue to learn and grow.
Requirements- BS in Marketing/Business Administration or similar field with 2-5 years of experience marketing, event planning, social media planning, public relations, marketing, and media relations. Retail experience is preferred, not required.
- Excellent oral, written, organizational, interpersonal skills
- Proficiency in Microsoft Office and social media channels (Instagram, Facebook)
- Proficiency in marketing-based tools (i.e. Iconosquare, Canva, Constant contact, Sweet IQ, Wordpress)
- Basic knowledge of Adobe Suite products, including Photoshop, Illustrator and InDesign is a plus but not required.
The expected salary range for this position is $80,000-$90,000 per year. Actual compensation will be based on factors such as skills, qualifications, experience, and location. This role is also eligible to participate in our annual bonus program.
