First American

Marketing Manager, Principal

First American$97K — $130K *
US-AnywhereRemote in Santa Ana, CA
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in marketing, brand strategy, communications, or related field
  • Strong audience insight to identify customer needs and motivations
  • Proven expertise in communications and narrative strategy, preferably in technology
  • Exceptional writing and storytelling skills for diverse audiences
  • Collaborative mindset to build trust and influence across teams
  • Ability to thrive in a fast-paced, evolving environment
  • Interest in people management alongside independent contributions

Responsibilities

  • Own and advance the workspace narrative and messaging strategy
  • Deeply understand audience mindsets and tailor messaging approaches
  • Create and maintain messaging frameworks for communication and storytelling
  • Develop a centralized library of narrative resources for team use
  • Collaborate with cross-functional teams to inform high-level marketing strategies

Benefits

  • Inclusive workplace culture that embraces individuality
  • Comprehensive medical, dental, and vision insurance
  • 401(k) retirement plan options
  • Paid time off and sick leave
  • Employee stock purchase plan
Full Job Description
First American is looking for a Marketing Manager, Principal to join the Strategic Technology Division on the Endpoint team. You will help evolve our audience, and messaging strategy to support the rollout of our proprietary title and settlement workspace across a diverse internal audience spanning multiple divisions. The ideal candidate is a strategic, insight-driven storyteller who excels at translating complex capabilities into compelling narratives for different audiences. You'll partner closely with research, product, and division stakeholders to shape how the workspace is understood and adopted as it continues to evolve. *We are open to remote candidates for this role Reporting to the Director, your responsibilities will include: - Owning and evolving workspace narrative and messaging strategy, ensuring alignment with product strategy, audience needs, and business priorities - Developing a deep understanding of audience mindsets across divisions and tailoring messaging and storytelling approaches to support adoption and understanding - Developing andmaintainingmessaging frameworks that guide feature communications, storytelling assets, and audience-specific positioning - Creating andmaintaininga centralized library of always-updating narrative resources,including:messaging frameworks, talking points, feature benefits, monthly reports, demos, and success stories - Working closely with cross-functional teams and broader marketing team, to ensure unique audience and messaging needs are understood and can inform high-level strategy You'llcome to our team with: - 7+ years of experience in marketing, brand strategy, communications, or a related discipline - Strong audience insight and ability toidentifynuanced differences in customer needs, motivations, and mindsets - Demonstratedexpertisein communications and narrative strategy, ideally in the tech space - Exceptional writing and storytelling skills, with the ability to translate complex concepts into clear, compelling narratives for a variety of audiences - Deep collaborative sensibility, with the ability to build trust, create alignment, and influence outcomes across a broad range of partners and teams - Ability to excel in a fast-paced, rapidly evolving environment - Ability to work as an IC, with interest in people management long-term Pay Range: $97,700.00 - $130,300.00 AnnuallyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. What We Offer By choice, we dont simply accept individuality we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because its the right thing to do, but because its the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

About First American

First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment. The First American Family of Companies' core business lines include title insurance and closing/settlement services; title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust, and investment advisory services.

First American Careers

Join the vibrant team at First American, a leading company renowned for its commitment to innovation, leadership, and professional excellence. As one of the most respected names in the industry, First American offers unparalleled job opportunities that propel your career to new heights.

Work You’ll Do

At First American, your work transcends ordinary job responsibilities. You will be part of a dynamic team that drives industry standards through innovation and leadership. Engage in projects that transform our services and, by extension, the industry itself, making an impact that matters.

Explore a World of Opportunities

Whether you're looking for an entry-level position or a more senior role, First American presents a spectrum of career paths across various departments. Our job opportunities are designed to foster professional growth and personal achievement.

Internship Programs

Kickstart your career with First American’s internship programs. These opportunities are perfect for gaining real-world experience, enhancing your skills, and networking with industry leaders. Our internships provide a robust foundation for future employment and are a stepping stone to full-time positions within the company.

Culture and Benefits

First American is committed to creating a workplace where every team member feels valued. We celebrate diversity and are dedicated to creating an inclusive environment. Our benefits package is comprehensive, supporting both your professional and personal life, including health, wellness, and continuous learning opportunities.

Professional Development and Training

We believe in nurturing our team’s skills through targeted training programs, including leadership development and diversity training. These initiatives ensure that you are equipped to meet the challenges of today and tomorrow, fostering an environment of continuous improvement and personal growth.

Join Our Team

Embark on your First American journey today by exploring the various positions available. We are actively hiring and looking for talented individuals who are passionate, curious, and driven to excel. Check out our open positions, tailor your resume, and prepare for an interview where you can showcase your unique abilities.

Stay Connected

Keep up to date with the latest in career tips, industry news, and job openings at First American. Subscribe to our job alert emails and never miss an opportunity to advance your career with us.

Networking and Growth

At First American, career growth is complemented by opportunities to connect and collaborate with professionals across the company. Engage in networking events that can open doors to numerous career paths and professional relationships.

Why First American?

Choosing First American means opting for a career where your skills are appreciated and your contributions are valued. Here, every employee is empowered to reach their full potential, supported by our culture of growth, leadership, and innovation. Join First American today and be part of a team that is reshaping the future through exceptional service, dedication, and a commitment to excellence. Explore the positions we have available and take the first step towards a rewarding career at First American.
Learn more about First American
Size
22,233 employees
Market Cap
$5.4 billion
Industry
Net Income
$696.4 million
Founded
1889
5 Year Trend
+10.6%
Revenue
$7 billion
NASDAQ

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