TELUS Corporation

Marketing Manager - Omni-channel Strategy & Enablement

TELUS Corporation$70K — $120K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in marketing, commerce, communication, or related field
  • 5-7 years of experience in marketing, channel management, or commercial activation
  • Demonstrated experience in event management and local activation
  • Knowledge of omnichannel strategies and digital sales transformation
  • Experience in cross-functional coordination
  • Proficiency with project and event management tools, CRM systems, and marketing platforms
  • Strong data analysis and performance measurement skills

Responsibilities

  • Develop community attack playbook using appropriate channels
  • Optimize GTM performance across all channels
  • Create omnichannel strategies to maximize impact
  • Prioritize, coordinate, and enable community events and activities
  • Ensure cross-functional alignment and coordination across teams
  • Develop training materials and manage training for field sales teams
  • Coordinate marketing assets for channels, partners, and influencers

Benefits

  • Comprehensive total rewards package with competitive salary and bonus structures
  • Minimum 3 weeks of vacation and flexible benefits plan
  • Flexibility to work in-office, virtually, or a mix of both
  • Generous company matched pension and share purchase programs
  • Opportunities for community engagement and giving back
  • Career growth and learning & development opportunities
Full Job Description
What you'll do

The Marketing Manager will be responsible for developing and executing the holistic omnichannel strategy to optimize GTM performance in communities. This role requires expertise in local activation, event coordination, and channel implementation.

Holistic Omni-channel Strategy and Implementation:

  • Develop community attack playbook using appropriate channels
  • Optimize GTM performance across all channels
  • Create omnichannel strategies to maximize impact
  • Ensure experience consistency across all touchpoints


Local Activation and Event Calendar:

  • Create holistic view of event and activation calendar
  • Prioritize, coordinate, and enable community events and activities
  • Manage local activation in Falcon communities
  • Coordinate launches and local initiatives


Cross-Functional Alignment and Coordination:

  • Ensure cross-functional alignment and coordination
  • Coordinate with channel, product, and operations teams
  • Facilitate collaboration between different functions
  • Manage interdependencies between initiatives


Channel Enablement:

  • Develop playbooks
  • Create and manage training cadence
  • Attend training and support field sales teams


Marketing Assets Enablement and Coordination:

  • Coordinate marketing assets for channels, partners, influencers
  • Develop social selling strategies
  • Create social media playbooks
  • Develop campaigns, rallies, scripts, etc.


Qualifications

What you bring

Education and Experience:

  • Bachelor's degree in marketing, commerce, communication, or related field
  • Minimum 5-7 years of experience in marketing, channel management, or commercial activation
  • Demonstrated experience in event management and local activation
  • Knowledge of omnichannel strategies and digital sales transformation
  • Experience in cross-functional coordination


Technical Skills:

  • Experience with project and event management tools
  • Knowledge of CRM systems and marketing platforms
  • Data analysis and performance measurement skills
  • Experience with collaboration and communication tools


Interpersonal Skills:

  • Excellent communication skills
  • Ability to work in teams and collaborate with multiple departments
  • Organized, meticulous, and detail-oriented
  • Creativity and ability to propose innovative ideas
  • Adaptability and change management


Great-to-haves

  • Bilingual in English and French


Salary Range: $70,000-$120,000

Performance Bonus or Sales Incentive Plan: 12%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:
  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more ...


Job Type: This is for a current vacancy

About TELUS Corporation

TELUS Corporation is a Canadian telecommunications company that provides a wide range of communications products and services, including wireless and wireline voice and data services, internet access, television, and healthcare. The company is committed to sustainability and has set ambitious goals to reduce its environmental impact. TELUS Corporation is headquartered in Vancouver, British Columbia, and has operations in Canada and internationally. The company is focused on delivering exceptional customer service and has won numerous awards for its customer service and innovation.
Learn more about TELUS Corporation
Size
90,800 employees
Market Cap
$28 billion
Industry
Founded
1990
5 Year Trend
+5.8%
NASDAQ

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