Frontdoor, Inc.

Marketing Manager - Contractor Relations

Frontdoor, Inc.$80K — $110K *
US-AnywhereRemote in United States
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of marketing experience
  • Bachelor's degree in Marketing or a related field
  • Salesforce email experience (Lightning & Classic)
  • Proficiency in Microsoft Office
  • Preferred proficiency in SharePoint, Wrike, and Bynder

Responsibilities

  • Own and execute the contractor marketing strategy as the primary contact for contractor communications
  • Ensure content meets brand standards and obtain stakeholder approvals
  • Collaborate with the Senior Manager on broader marketing initiatives
  • Manage contractor communications calendar and Pro newsletter
  • Lead the development and deployment of emails in Salesforce
  • Oversee the transition for email rebranding in conjunction with CRM
  • Manage marketing project requests through Wrike
  • Maintain marketing platforms and landing pages for contractor-related content
  • Track performance metrics across marketing channels
  • Support Pro Council operations and represent Marketing at summits

Benefits

  • Health insurance (medical, pharmacy, dental, vision)
  • Life and disability insurance
  • 401(k) matching
  • Employee stock purchase plan
  • Programs for weight loss and smoking cessation
Full Job Description
Responsibilities

Summary: (Fully Remote/Virtual Role) The Contractor Marketing Manager will own and execute the contractor marketing strategy in partnership with Marketing, Contractor Relations, Sourcing, Digital Media, and CRM. Responsible for end-to-end planning, execution, and governance of contractor-facing marketing, ensuring brand consistency, message accuracy, and cross-functional alignment.

Responsibilities:
  • Own contractor marketing strategy and serve as primary point of contact for all contractor communications.
  • Ensure all content meets brand standards and receives required stakeholder approvals (Legal, Brand, Product, Sourcing, CRM).
  • Partner with Senior Manager, Non-Warranty & Contractor Marketing to support broader initiatives.
  • Manage contractor communications calendar and Pro newsletter.
  • Lead end-to-end email development and deployment in Salesforce (Lightning & Classic), including newsletters, updates, seasonal campaigns, and company communications.
  • Partner with CRM on email rebrand and MessageGears transition.
  • Manage Wrike projects for contractor and Pro Marketing requests.
  • Maintain contractor marketing platform (Discover) and landing pages (frontdoor.com/pro/join).
  • Track and report performance across contractor marketing channels.
  • Partner with Sourcing on contractor benefits marketing and partnerships.
  • Support Pro Council operations (membership, communications, events, recognition).
  • Represent Marketing at Field Operations Summit; support recruitment media and seasonal campaigns.
  • May assume other duties as applied.

Qualifications

Required Skills:
  • Salesforce email experience (Lightning & Classic)
  • Proficiency in Microsoft Office

Preferred Skills:
  • Proficiency in SharePoint, Wrike, Bynder

Physical Role Requirements : Be seated at a computer intermittently for up to eight hours a day. Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Sitting for long periods of time while using office equipment such as computers and phones. Repetitive motions using hands and digits; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.

Minimum Education, Licensure and Professional Certification requirements: Bachelor's degree required (Marketing or related)

Minimum Experience required (number of years necessary to perform role) : 5+ years of marketing experience

Travel: 20%

This role pays between $80,530 - $110,728/Yr , and your actual base pay will depend on your skills, qualifications, responsibilities, experience, and location.

At Frontdoor certain roles are eligible for additional rewards and incentives. Speak directly to your recruiter to learn more.

Our approach to benefits is holistic, and includes health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan.

Job Locations US

ID 2026-4087

Category Marketing

Type Full Time

Company AHS American Home Shield Corp

About Frontdoor, Inc.

Frontdoor, Inc. is a leading provider of home service plans in the United States. The company offers a range of services, including home warranty plans, home maintenance plans, and home security solutions. Frontdoor, Inc. was founded in 1971 as ServiceMaster and has since grown to become a publicly traded company with over 2,000 employees. The company is committed to providing exceptional customer service and helping homeowners protect their homes and families. Frontdoor, Inc. is publicly traded on the NASDAQ stock exchange under the ticker symbol FTDR.
Learn more about Frontdoor, Inc.
Size
2,081 employees
Market Cap
$1.6 billion
Industry
Net Income
$111 million
5 Year Trend
+9.4%
Revenue
$1.4 billion
NASDAQ

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