Washington State University

Marketing & Communications Director

Washington State University$80K — $103K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in communication, journalism, public relations, marketing, or a related field with six years of professional experience in relevant areas.
  • At least three years of managerial experience in public relations or marketing.
  • Demonstrated knowledge of branding and strategies for enhancing brand identity.
  • Cultural competency in working with diverse populations, including faculty, staff, and students.
  • Proven experience in developing multi-channel marketing campaigns that lead to measurable outcomes.
  • Knowledge of digital marketing channels, including paid search, social media, and CRM-based campaigns.
  • Experience using marketing analytics to assess campaign performance.

Responsibilities

  • Lead the design and management of OPM marketing services for online programs.
  • Oversee brand strategy, digital marketing, and enrollment marketing initiatives.
  • Collaborate with academic units and enrollment management to align marketing strategies with institutional goals.
  • Utilize performance analytics to inform decision-making and optimize marketing campaigns.
  • Manage relationships with external vendors and marketing partners to enhance service offerings.

Benefits

  • Comprehensive medical, dental, life, and disability insurance for employees and dependents.
  • Paid sick and vacation leave, plus paid holidays.
  • Retirement benefits including access to supplemental retirement accounts.
  • Training and development opportunities for professional growth.
  • Employee tuition waiver for higher education and ongoing learning.
Full Job Description
Online applications must be received before 11:59pm on:
August 30, 2026
If a date is not listed above, review the Applicant Instructions below for more details.

Available Title(s):
1473-NN_ADMINPRO - Campus Director MarCom

Business Title:
Marketing & Communications Director

Employee Type:
Admin. Professional

Position Details:

The Opportunity:

The Director of Marketing for Online Program Management (OPM) Services is the strategic leader responsible for designing, launching, and managing a comprehensive suite of OPM marketing services that support the growth of Washington State University (WSU) Global Campus online degree and certificate programs. This role builds the marketing infrastructure, systems, and processes needed to attract, convert, and retain online learners at scale.

The Director oversees brand strategy, digital marketing, enrollment marketing, market research, and performance analytics for Global Campus OPM services, ensuring alignment with WSU's mission, academic priorities, and revenue-growth goals. This position reports to the Associate Vice President for the Global Campus and collaborates closely with academic units, enrollment management, and central marketing.

This is a remote position with the successful candidate performing all work at an alternative location.

Additional Information:

This is a full-time (100% FTE), permanent, remote position. This position is overtime exempt.

Monthly Salary:

$6,733.54 - $8,632.73 | Commensurate with experience and qualifications

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position.

Benefits:

WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation.

Required Qualifications:
  • Positions require a Bachelor's degree in communication, journalism, public relations, marketing, or other relevant field and six (6) years of progressively responsible professional level experience in public relations, marketing, print or broadcast media, or public relations, which has included at least three (3) years of managerial experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year-for-year basis. A Master's degree in a related field may be substituted for up to one (1) year of the required experience.
  • Brand Management: Experience with or ability to develop, maintain, and enhance brand identity and reputation.
  • Cultural Competency: Demonstrated knowledge of effective strategies for working with diverse faculty, staff, and students.
  • Bandwidth: Minimum bandwidth of 4.0Mbps for upload and download required for telework or hybrid work assignment.
  • Demonstrated experience developing and executing multi-channel marketing campaigns that drive lead generation, enrollment, customer acquisition, or other measurable outcomes.
  • Experience managing digital marketing channels, including paid search, social media, email marketing, CRM-based campaigns, and web content strategy.
  • Experience using marketing analytics and data to assess campaign performance and inform decision-making.
  • Experience managing external vendors, agencies, or strategic marketing partners.
  • Demonstrated project management experience, including managing multiple priorities, budgets, and timelines.


Preferred Qualifications:
  • Digital Marketing: Demonstrated experience in developing strategies for digital marketing related to higher education for online and/or adult learners.
  • Performance Metrics: Establishing or analyzing key performance indicators (KPIs) to track the effectiveness of campaigns and initiatives.
  • Experience in higher education enrollment marketing, particularly for online degree and certificate programs.
  • Demonstrated success developing and executing lead generation and enrollment growth strategies.
  • Experience working with Online Program Management (OPM) organizations or leading OPM-related functions within a university.
  • Knowledge of student recruitment funnels, CRM systems (e.g., Slate, Salesforce), and marketing automation platforms.
  • Experience conducting market research, competitive analysis, and program launch planning.


Position Sponsorship Eligibility:

Not eligible for work visa sponsorship

About Department/College/Area/ Campus -

WSU Global Campus | Washington State University

Area/College:

WSU Global Campus

Department Name:

WSU Global Campus - Marketing & Communications

Location:

Pullman, WA Campus of Washington State University

Application Instructions:

Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

1) Resume
2) Cover Letter
  • External candidates, upload all documents in the "Application Document" section of your application.
  • Current WSU Employees (internal candidates), before starting your Workday application, please use these instructions to update your education and experience in your worker profile in Workday. Internal candidates, upload all documents in the "Resume/Cover Letter" section of your application.
  • Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible.
  • Reference contact information will be requested later in the recruitment process through Workday.


Background Check:

This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Time Type:
Full time

Position Term:
12 Month

About Washington State University

Washington State University is a public land-grant research university with its flagship, and oldest, campus in Pullman, Washington. Founded in 1890, WSU is also one of the oldest land-grant universities in the American West. With an undergraduate enrollment of 24,278 and a total enrollment of 28,581, it is the second largest institution for higher education in Washington state behind the University of Washington. It is classified among "R1: Doctoral Universities – Very high research activity". The WSU Pullman campus stands on a hill and is characterized by open spaces and a red brick and basalt material palette—materials originally found on site. The university sits within the rolling topography of the Palouse in rural eastern Washington and remains closely connected to the town and the region. The university also operates campuses across Washington at WSU Spokane, WSU Tri-Cities, and WSU Vancouver, all founded in 1989. In 2012, WSU launched an Internet-based Global Campus, which includes its online degree program, WSU Online. In 2015, WSU expanded to a sixth campus at WSU Everett. These campuses award primarily bachelor's and master's degrees. Freshmen and sophomores were first admitted to the Vancouver campus in 2006 and to the Tri-Cities campus in 2007. WSU's athletic teams are called the Cougars and the school colors are crimson and gray. Six men's and nine women's varsity teams compete in NCAA Division I in the Pac-12 Conference. Both men's and women's indoor track teams compete in the Mountain Pacific Sports Federation.
Learn more about Washington State University

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