As aMarketing AI Program Analyst-Senior Associate on the Performance Marketing and Transformation team, you will support theday-to-day execution, tracking, and governanceof Marketing AI initiatives across the Chief Marketing Officer (CMO) organization and key partners. You will help keep a portfolio of AI proofs of concept (POCs) and pilots organized and moving94maintaining plans, statuses, dependencies, and documentation94so leaders can make fast, informed decisions.

This role also supports theMarketing-owned Marketing AI Sandbox, helping manage intake, maintain execution trackers, coordinate approvals, and support measurement and reporting. You will work closely with cross-functional stakeholders including Technology, Data/Analytics, Legal/Compliance, Privacy, Controls, and Risk to help ensure innovation is delivered responsibly.

Job Responsibilities:

• Maintain portfolio artifacts to support a governed set of AI POCs and pilots (e.g., initiative trackers, milestones, RAID logs, decision logs, action items).

• Support POC/pilot execution by coordinating working sessions, capturing outcomes, and tracking follow-ups to closure.

• Help identify and flag risks (timeline slippage, resourcing constraints, dependency conflicts, control/approval gaps) and escalate appropriately.

• Produce clear, concise status updates for working teams and leadership (e.g., weekly summaries, dashboards, portfolio readouts, meeting notes with decisions and actions).

• Help collect and organize performance inputs (quantitative and qualitative) to support business-impact narratives (e.g., efficiency gains, cycle-time reduction, quality uplift).

• Translate complex updates into structured, executive-ready content (what happened, what92s next, what92s needed, what92s at risk).

Required qualifications, capabilities, and skills

• 3+ years of experiencein program coordination, project management, operations, marketing operations, technology delivery, or transformation support.

• Strong organizational skills and attention to detail; ability to manage multiple workstreams and deadlines simultaneously.

• Strong written and verbal communication skills, including the ability to produce crisp summaries and action-oriented updates.

• Comfort working with cross-functional stakeholders (business, technology, analytics, and control partners) and navigating structured processes.

• Proficiency with common program management and documentation tools (e.g., trackers, decks, meeting notes, status reporting).

• Curiosity and learning mindset94interest in AI, marketing technology, and how innovation is delivered safely in a regulated environment.

Preferred qualifications, capabilities, and skills

• Experience supporting AI, data, martech, or automation initiatives in a marketing or digital environment.

• Familiarity with marketing delivery ecosystems (e.g., email operations, paid media/digital channels, content workflows, measurement/analytics).

• Experience with governance-oriented delivery (supporting documentation, approvals, and control steps).

• Ability to structure ambiguous requests into clear problem statements and next steps.