The Market Development Associate provides essential clinical service and technical expertise to support medical professionals and agent representatives within key development geographies. This role ensures confident, competent use of ATEC technologies in the operating room while contributing to the execution of strategic market development plans. Through hands-on case support, cross-functional collaboration, and continuous learning, the associate helps drive adoption, strengthen surgeon partnerships, and accelerate growth within their markets.
Essential Duties and Responsibilities - Collaborates with Marketing and Market Development teams to support procedures utilizing Informatix technologies.
- Aligns with Marketing and Sales Leadership to advance strategic company objectives.
- Partners with Sales Agents, Surgeons, OR personnel, and Biomedical Departments to collect, interpret, and communicate market feedback.
- Participates in advanced training for agents, field representatives, and internal employees.
- Engages in development programs focused on strengthening surgeon and sales team relationships.
- Expands and maintains expertise in assigned markets and all Informatix / ATEC Spine technologies to perform as a subject matter expert.
- Sustains a comprehensive knowledge base of instrument and implant systems through ongoing ATEC Spine education and training.
- Represents the company at sales meetings, seminars, training programs, conventions, trade shows, and other industry events as needed.
- Maintains all required certifications and vendor hospital credentialing.
- Follows procedures for troubleshooting and supporting ATEC products.
- Submits timely and accurate complaint reports in accordance with quality system requirements.
- Completes administrative responsibilities-including activity logs, travel reports, and expense documentation-in alignment with company policies.
- Performs additional duties as assigned to support organizational goals.
- Completes other duties as assigned.
RequirementsThe requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Relevant knowledge and experience with intraoperative neuromonitoring (IONM) technologies
- Relevant knowledge and experience with spinal implant procedures, instruments, and products
- Excellent oral and written communication skills
- Technically savvy with spinal implant products and instruments
- Experience with an understanding of a clinical/surgical environments and workflow
- Proficiency in Microsoft Word, Excel, PowerPoint, Access & Project, Windows, and internet applications
- Strong attention to details
- Ability to perform multiple tasks in a fast-paced, team focused environment
- Ability to travel up to 80 percent of the time
Education and Experience- Bachelor's degree in a clinical/science concentration or business, marketing or related field; or equivalent combination of education and experience.
- Two (2) or more years of relevant medical device activity related to clinical service, sales, market development, surgeon and/or sales education.
- Ability to work independently with little or no direct supervision.
- Ability to travel for extended periods up to 80% of time.
- Technical skills sufficient to become expert at both implant and monitoring technologies.
For roles based in the United States that require access to hospital facilities, must be eligible for and maintain credentials at all required hospitals, including meeting any applicable physical requirements or vaccination requirements (including the COVID-19 vaccine, as applicable).
Salary RangeAlphatec Spine, Inc. complies with state and federal wage and hour laws and compensation depends upon candidate's qualifications, education, skill set, years of experience, and internal equity. $85,000 to $95,000 Full-Time Annual Salary plus quarterly bonus potential.
