Syntricate Technologies

Market Data Support Analyst

Syntricate Technologies$80K — $95K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field with understanding of financial markets and market data
  • 2+ years of experience in supporting market data infrastructure
  • Excellent problem-solving skills for timely issue resolution
  • Strong customer service expertise and effective communication skills
  • Familiarity with electronic trading platforms in Fixed Income or Foreign Exchange
  • SQL skills for querying large historical datasets
  • Scripting experience with Python, Shell scripts, or PowerShell
  • Knowledge of time series databases like OneTick or KDB and monitoring systems like ITRS

Responsibilities

  • Provide technical support for market data infrastructure and customers
  • Deliver high-quality customer service and address reported issues promptly
  • Manage and prioritize busy incident management and request queues
  • Perform data entry for customer onboarding and classification of financial instruments
  • Monitor and troubleshoot data systems using Linux & Windows skills
  • Generate weekly incident and request reports to identify areas for improvement

Benefits

  • Opportunity for professional growth in a dynamic financial environment
  • Collaborative work culture with global team interactions
  • Hands-on experience with diverse market data tools and technologies
  • Exposure to electronic trading and financial instrument classifications
  • Access to continuous training and development resources
Full Job Description
Job Title: Market Data Support Analyst
Location: NYC, NY (Onsite)- Local Only
Job Type: Full-Time

Responsibilities:
  • Technical Support: Provide support for market data infrastructure and customers, ensuring the efficient delivery of data to and from major vendors.
  • Customer Service: Deliver high-quality customer service, ensuring that reported issues are addressed promptly and professionally.
  • Incident Management: Manage and prioritize busy incident management and request queues, collaborating with global teams to ensure timely resolution.
  • Data Management: Perform data entry for customer data onboarding and classification of financial instruments, ensuring accuracy and compliance with predefined criteria.
  • Monitoring and Troubleshooting: Monitor and troubleshoot data systems, utilizing Linux & Windows skills to interrogate log files and collaborate with network and infrastructure teams to diagnose and resolve production issues.
  • Reporting: Generate weekly incident and request reports to track performance and identify areas for improvement.

WE WOULD LIKE TO HEAR FROM YOU IF...
  • You have a Bachelor's degree in a relevant field, with a strong understanding of financial markets and market data.
  • You have 2 years+ of experience in supporting market data infrastructure.
  • You possess excellent problem-solving skills and the ability to resolve issues in a timely manner.
  • You have customer service expertise to deliver professional and efficient support, along with strong communication and interpersonal skills for effective collaboration with both internal teams and clients.
  • You have experience with electronic trading platforms in Fixed Income or Foreign Exchange.
  • You have SQL skills to query databases for the retrieval of large historical datasets.
  • You have scripting skills to automate like Python, Shell scripts, and PowerShell.
  • You are familiar with time series databases like OneTick or KDB, and monitoring systems, like ITRS.

About Syntricate Technologies

Syntricate Technologies Careers

Joining Syntricate Technologies presents an unparalleled opportunity to advance a career in technology with a company at the forefront of digital innovation. Syntricate Technologies is renowned for its commitment to leadership, diversity, and leveraging technology to solve complex problems. This is where professionals come to not just seek job opportunities but to forge lasting careers in an environment that values growth and leadership.

Explore Career Opportunities

Syntricate Technologies is actively hiring and offers a variety of positions that cater to different skills and career aspirations. From entry-level roles to leadership positions, the potential for professional advancement is nearly limitless. Syntricate Technologies is not just a company; it's a place where talented individuals can thrive.

Innovation and Professional Growth

At Syntricate Technologies, innovation isn't just another buzzword—it's the cornerstone of the company culture. Employees are encouraged to push the boundaries of what is possible, bringing groundbreaking solutions to the table. With a team of dedicated professionals, Syntricate Technologies fosters a culture of continuous improvement and professional growth.

Diversity and Inclusion

Syntricate Technologies believes that diversity fuels innovation. With a commitment to creating a diverse and inclusive workplace, the company actively seeks to hire individuals from various backgrounds and experiences. Diversity training is integral, ensuring that all team members feel valued and understood.

Internship Programs and Employment Benefits

For those starting their careers, Syntricate Technologies offers robust internship programs that provide real-world experience and networking opportunities. Interns at Syntricate Technologies gain invaluable industry insights and professional skills that are crucial for future employment. Full-time employees enjoy a comprehensive benefits package that supports both their professional and personal lives. Benefits at Syntricate Technologies are designed to ensure employees are healthy, happy, and secure.

Applying for a Position

To apply for a position at Syntricate Technologies, candidates should prepare a resume that highlights relevant experience and skills. The interview process is designed to assess not only professional qualifications but also a candidate's fit within the company culture. Syntricate Technologies values curiosity, creativity, and a passion for technology.

Stay Connected with Syntricate Technologies Careers

Interested candidates are encouraged to explore the various job opportunities on the Syntricate Technologies careers page. Stay updated with the latest company news, employment trends, and career tips by subscribing to the Syntricate Technologies careers newsletter.

Join Syntricate Technologies

Discover the career possibilities that await at Syntricate Technologies. Search open positions that match your skills and interests. Syntricate Technologies is looking for passionate, driven, and innovative team players ready to contribute to a leading technology company.

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Learn more about Syntricate Technologies
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51 employees
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