TeleTech

Manufacturing Operations Manager

TeleTech$99K — $225K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of continuous improvement experience in manufacturing or supply chain
  • Experience supervising fabrication and electrical assembly
  • Background in quality management or assurance
  • Proven implementation of lean manufacturing techniques like 5S or Six Sigma
  • Familiarity with supply chain operations, including planning and procurement
  • Capability to lead cross-functional teams in diverse manufacturing settings
  • Ability to obtain a Secret clearance
  • Bachelor's degree in Engineering or Management

Responsibilities

  • Oversee daily production operations for efficiency and quality
  • Manage staff and optimize workflow processes
  • Control inventory levels to meet production needs
  • Maintain equipment and enforce safety compliance
  • Implement continuous improvement initiatives based on data analysis
  • Align shop floor activities with organizational strategic goals
  • Facilitate communication between production and upper management

Benefits

  • Comprehensive health, life, and disability insurance
  • Financial and retirement benefits
  • Paid leave and professional development programs
  • Tuition assistance and work-life programs
  • Recognition awards for exceptional employee performance
Full Job Description
Manufacturing Operations Manager
The Opportunity:

Oversee daily production, ensuring efficiency, quality, and safety. Manage staff, optimize workflows, control inventory, maintain equipment, and meet targets. Bridge shop floor activities with strategic goals through process improvement, including lean manufacturing, and data analysis for continuous improvement.

You Have:
  • 5+ years of experience with continuous improvement in a manufacturing operations or supply chain environment
  • Experience in fabrication supervision
  • Experience in electrical assembly supervision
  • Experience in quality or quality management
  • Experience implementing lean manufacturing initiatives, including 5S, Visual Factory, or Six Sigma
  • Experience in supply chain management, including warehouse operations, production planning, and procurement
  • Experience leading cross-functional teams in both a prototyping and low-rate high mix manufacturing environment
  • Ability to enforce safety regulations, ensure compliance, manage maintenance, implement quality control measures, and identify and analyze bottlenecks and waste for continuous improvement
  • Ability to obtain a Secret clearance
  • Bachelor's degree in an Engineering or Management field


Nice If You Have:
  • Experience with ERP implementations
  • Experience in government or Department of Defense manufacturing
  • Experience with Lean, Six Sigma, 5S, and ERP systems
  • Ability to monitor inventory levels, manage raw materials, and coordinate supply chains
  • Ability to supervise production teams, provide technical guidance, and handle hiring, training, and performance
  • Ability to generate and brief manufacturing and supply chain reports to upper management, analyze financials, and contribute to long-term strategic planning
  • Ability to formulate strategies for growth and business development
  • Possession of excellent leadership, communication, problem solving, project management, and data analysis skills


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $99,000.00 to $225,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.


About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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