Role Overview:This role is for a Business Analyst with expertise in Manhattan WMOS, focusing on requirements gathering, system design, development coordination, and ongoing support. The analyst will act as a liaison between business and technology teams, ensuring solutions align with business needs and IT standards, and will also be involved in testing, documentation, and training.
Key Responsibilities:- Gather requirements from stakeholders and business users to create deliverables such as Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), and System Requirement Specification Documents (SRS) through workshops.
- Act as a liaison between business and technology teams for software upgrades, documenting business use cases, conducting user acceptance testing, and designing future enhancements.
- Design system solutions that meet business requirements and align with IT architecture standards.
- Develop detailed design documents, including data models, process flows, and system interfaces.
- Partner with system analysts and architects on technical design and coordinate development work with vendors as well as internal development teams.
- Provide delivery and production support for incidents, breaks, and fixes.
- Offer continuous support for deployed systems, including identifying problems and devising practical solutions.
- Conduct testing which includes Functional, Regression, User Acceptance, and Integration testing to verify business needs are met.
- Create complex database queries using SQL querying language, Stored Procedures in MS SQL Server Management Studio, and Oracle PL/SQL.
- Monitor system performance and conduct regular maintenance to ensure efficient operation.
- Conduct training sessions for end-users and technical staff on new systems and improvements.
- Develop training materials, documentation, and user guides to facilitate knowledge transfer with team members.
Required Skills:- Manhattan WMOS (2010 and 2018)
- ERP Systems like Oracle Enterprise E1
- Oracle PL/SQL
- MS SQL Server Management Studio (including stored procedures/trigger development)
- Technologies and processing environments used to support the Pick, Pack, Ship (PPS) process (Warehouse Management, Transportation Management, and Order Management systems)
- Integration technologies and systems (XML, webMethods, or Oracle Fusion Middleware (OFM))
- Reporting tools (IBM Cognos, Power BI)
- Working with and supporting machine automation systems (conveyors, print and apply applicators, in-line weigh scales, and case sealers)
Qualifications:- Minimum 3-5 years of experience as a Business Analyst on Manhattan WMOS.
- 2-3 years of experience with Oracle PL/SQL and MS SQL Server Management Studio.
- 2-3 years of experience with technologies and processing environments used to support the Pick, Pack, Ship (PPS) process.
- 2-3 years of experience working with Integration technologies and systems.
- 1-2 years of experience with reporting tools.
- 1-2 years of experience working with and supporting machine automation systems.
Preferred Skills:- Experience with QAD Precision/Trax.
