Departmental Overview IEOR is a department within the College of Engineering where researchers investigate the latest mathematical tools, approaches, and methodologies to make new theoretical discoveries and innovations that touch nearly every industry, making them more efficient and profitable in areas such as supply chain, logistics, manufacturing, data science, energy systems, robotics, and management. The University of California, Berkeley Master of Analytics degree trains students to build cutting-edge data and quantitative skills preparing them for exciting roles in the industry.
There is a very high demand for analytics professionals who have the ability to analyze large amounts of data and offer solutions critical for success. These skills are needed in every sector of the economy, including commerce, healthcare, information technology, entertainment, finance, energy, security, transportation, consulting, and many more.
This position is designed to provide comprehensive administrative, facilities, HR, operational, financial, and instructional management support to the Master of Analytics Program - Career Services Team. The Programs Coordinator & Operations Specialist plays a critical role in the successful day-to-day operations of the office by providing a high level of administrative support to the Career Services Team and IEOR Unit. The position requires balancing multiple, often simultaneous, activities and prioritizing work to ensure that tasks are completed on time. The position requires a high level of student services knowledge, professionalism, excellent interpersonal and communication skills, the ability to support and work in a dynamic environment, and a high degree of personal ownership to ensure quality work products are delivered and support activities are performed in an organized manner.
Application Review Date The First Review Date for this job is: May 14, 2026 - Open Until Filled
Responsibilities 40% Co-Develop/Create/Manage Master Analytics Program alumni and Current Student surveys, which includes supporting outreach plans, including approaches, trends, sources and uses. Co-lead in the creation of student information systems to utilize data driven strategies and best practices to inform student success strategies and address matters related to student retention, program marketing and admissions. Provide Master of Analytics Program with administrative support (across career services, students services, marketing, admissions, facilities and overall program planning and execution). This includes but is not limited to supporting, managing, planning and administering a range of administrative operations Career Services', Student Services, Events, Course Support, General unit and HR support. Assist with Master of Analytics program event planning, execution and set-up related duties, as needed, including but not limited to: admissions, orientation, graduation, employer visits, place-based immersions, live virtual events, annual showcases and competitions. Co-lead in creating processes to gather student information on student success platforms to maintain case management of students served including data entry, tracking and reporting and surveys(annual, semi-annual, monthly). Support and assist the MAnalytics program Student Services team with OPT requests and letter verification requests; event support such as New Student Orientation, Commencement and Visit Day; info session back-up support; event coordination with student groups.
15% Provide operational and administrative support to the Master of Analytics Program, including participation in the development of student support procedures and guidelines. This will include supporting, managing, planning, and administering a range of administrative operations across Career Services, Student Services, Admissions, Student/Employer Events, Course Support (In-Person + Virtual), Experiential Learning, Data Analysis and Survey Outreach and Development, General unit, and HR support. May include gathering, analyzing, preparing, and summarizing reports around career outcomes, financial activity, and HR reports.
15% Lead a small staff of Blum student staff, assigning schedules, hiring, establishing task roles and setting prioritizes. Coordinate and participate in a variety of human resources and onboarding responsibilities (i.e. employee training, student worker training, new student orientation, internship training). Duties include ensuring the completion of forms and documents related to above mentioned responsibilities. Co-lead all areas of student services and support, in collaboration with Career Services Team, including but not limited to: student recruitment, employer outreach, onboarding, retention, program and course policies, events, community engagement, internship performance-approval and progress, alumni support and maintaining shared inbox.
15% Oversee Blum facilities and space logistics and manages equipment/access needs, which includes but is not limited to developing and implementing building reservations policies, procedures, overseeing student space supply inventory and maintaining equipment. Including creating and updating AV guideline and resources for Blum Rooms, Classroom and Conference Space Reservations).
10% Assist the Program Director with planning and coordination of the program operations. Provide direct support to the Program Director through case management reporting, data summaries, and tracking tools that inform decision-making, continuous program improvement, and student support strategies.
5% Other duties as assigned.
Required Qualifications - Bachelor's degree in related area and / or equivalent experience / training.
- Interpersonal skills including verbal and written communication, active listening, critical thinking, persuasiveness, advising and counseling skills.
- Knowledge of a variety of administrative operational activities such as event planning, basic fundraising processes, risk management planning, website design, accounting and payroll, and contracts and grants regulations and guidelines.
- Ability to use discretion and maintain confidentiality.
- Strong skills in short-term planning, analysis, problem-solving, and customer service.
Preferred Qualifications - Thorough knowledge of University rules and regulations, processes, protocols and procedures for budget, accounting and fund management, and / or personnel management.
- Solid knowledge of common University-specific computer application programs.
- Thorough knowledge of financial analysis and reporting techniques, and / or human resources policies and procedures for staff and academic employees.
- Demonstrated ability to develop reports using Microsoft Excel and summarize, analyze and explore large datasets using intermediate Excel functions such as Pivot Tables, VLOOKUP and conditional formatting.
Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.
Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.
The budgeted salary or hourly range that the University reasonably expects to pay for this position is $97,572.24 (Step 1) to $101,497.68 (Step 3) yearly; the full salary range for this position is $97,572.24 to $147,872.16 yearly. This is a 100% FTE career position eligible for full benefits. This position is FLSA Exempt and paid monthly.
Other Information This position requires at least 4 on-site days per week. 
