EPAM Systems

Managing Principal, Travel & Hospitality Consulting

EPAM Systems$130K — $180K *
Hospitality & Recreation
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 15+ years in management consulting or industry roles with Travel, Hospitality, or Leisure exposure.
  • 10+ years engaging C-suite executives on transformation initiatives.
  • Expertise across various Travel & Hospitality functions, including guest experience and loyalty.
  • Proven ability to address business challenges with technology and process solutions.
  • Experience leading large, multi-disciplinary consulting teams with onshore/offshore delivery.
  • Strong skills in project leadership, scoping, and governance for complex implementations.
  • Business development success in Travel & Hospitality or similar sectors.

Responsibilities

  • Build and maintain trusted relationships with C-suite and senior stakeholders in travel and hospitality.
  • Lead business development initiatives, including proposals and executive presentations.
  • Provide expertise on transformation initiatives in Travel & Hospitality.
  • Oversee consulting engagements, defining requirements and executing multi-workstream programs.
  • Design and implement strategic, technology-driven solutions tailored to the industry.
  • Analyze trends and client challenges to shape go-to-market offerings.
  • Develop thought leadership materials to enhance market presence.

Benefits

  • Opportunity to shape a world-class consulting practice in Travel & Hospitality.
  • Collaboration with industry leaders and C-suite executives.
  • Exposure to diverse consulting engagements across the travel spectrum.
  • Potential for career growth through mentoring and team development.
  • Access to cutting-edge tools and methodologies in a fast-paced environment.
Full Job Description
We are seeking a Managing Principal, Travel & Hospitality Consulting to build trusted C-suite relationships, lead high-impact client engagements and drive transformation across airlines, hotels, resorts, cruise, OTA, TMC and loyalty platforms. In this role, you will combine deep industry expertise with consulting rigor to deliver measurable value, shape go-to-market offerings and grow a world-class consulting practice. Req # [redacted] Responsibilities Build and expand trusted C-suite and senior stakeholder relationships within Travel, Hospitality, and Leisure clients (airlines, hotels, resorts, cruise, OTA, TMC, loyalty platforms), drive measurable value across existing accounts and identify industry-specific up-sell and cross-sell opportunities Lead business development and pre-sales efforts for Travel & Hospitality client engagements, including proposal and SOW development, executive presentations, and transformation roadmaps aligned to guest experience, operations, and revenue growth priorities Provide subject matter expertise in Travel & Hospitality transformation initiatives, partner across EPAM horizontals to deliver large-scale programs spanning digital guest experience, loyalty, reservations, operations, revenue management, and platform modernization Lead consulting engagements that deliver billable client work, own requirements definition, solution design, and execution oversight for complex, multi-workstream programs Apply EPAM methodologies to design and implement industry-relevant strategic and technology solutions, balance speed, scalability, and operational realities unique to Travel & Hospitality environments Analyze industry trends and client challenges (e.g., post-pandemic demand shifts, personalization, operational resilience, data/AI adoption, cost pressures) and contribute to Travel & Hospitality go-to-market offerings, reusable assets, and accelerators Develop thought leadership in the Travel & Hospitality sector, including white papers, POVs, conference presentations, and client-facing materials to strengthen EPAM's market positioning Build and scale onshore/offshore consulting teams with Travel & Hospitality domain expertise, ensure consistent delivery quality across global engagements Mentor and develop consultants, strengthen industry acumen, consulting rigor, and client impact across the practice Requirements 15+ years of experience in management consulting or as an industry practitioner, with significant exposure to Travel, Hospitality, or Leisure organizations 10+ years of senior client engagement experience, including advising executives on industry-specific transformation initiatives Demonstrated expertise across Travel & Hospitality business functions, such as guest/customer experience & personalization, loyalty and CRM ecosystems, reservations, distribution, and booking platforms, revenue management, pricing, and demand forecasting, operations, workforce, and supply chain optimization Proven ability to translate Travel & Hospitality business challenges into actionable technology and process solutions Strong experience that leads large, multi-disciplinary consulting teams in an onshore/offshore delivery model Hands-on experience with program and project leadership, including scoping, estimates, requirements, and delivery governance across complex implementations Ability to communicate complex business and technical concepts to executive audiences through compelling presentations and written materials Practical experience with process mapping, business case development, hypotheses-based analysis, and solution evaluation in large-scale environments Track record of success in business development, account expansion, and pre-sales support within Travel & Hospitality or adjacent industries Experience that works in fast-paced, entrepreneurial consulting environments with a strong commitment to client service excellence; familiarity with Agile delivery models is preferred

About EPAM Systems

EPAM Systems, Inc. is a leading global provider of digital platform engineering and development services. The company has a strong presence in North America, Europe, and Asia, and serves clients in a variety of industries, including financial services, healthcare, and retail. EPAM's services include software engineering, product development, and digital platform engineering, and the company has a reputation for delivering high-quality solutions that help its clients achieve their business goals. EPAM has been recognized as a leader in the digital services industry by a number of independent research firms, and the company has won numerous awards for its work.
Learn more about EPAM Systems
Size
58,824 employees
Market Cap
$18.2 billion
Industry
Net Income
$327.1 million
Founded
1993
5 Year Trend
+26.5%
Revenue
$2.6 billion
NASDAQ

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