Texas Tech University

Managing Director

Texas Tech University • $120K — $150K *
Lubbock, TX 79424In-Person
Healthcare
5 - 7 years of experience
Reposted Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree required; BSN or related medical degree preferred.
  • 7 years of management experience in a healthcare setting, with progressive responsibility.
  • 3 years of experience in Cardiology or Critical Care preferred.
  • Experience with clinical operations and workflows is essential.
  • Familiarity with Epic or other EHR systems is advantageous.

Responsibilities

  • Manage daily administrative operations of the clinic, setting work priorities and resolving issues.
  • Collaborate with IM leadership and School of Medicine partners to enhance operations.
  • Oversee clinical operations, focusing on patient access and satisfaction metrics.
  • Evaluate and develop new service programs and business opportunities.
  • Ensure quality improvement and patient safety through effective data analysis.
  • Manage financial operations, including budgeting and revenue cycle efficiency.
  • Communicate effectively with team members and stakeholders to address clinic needs.

Benefits

  • Comprehensive health benefits package.
  • Opportunities for professional development and continuing education.
  • Support for employee engagement and satisfaction initiatives.
Full Job Description
Position Description

Plans and directs the overall operation of a complex area/department and provides leadership for staff members. Under executive direction, performs highly varied administrative duties involving the use of independent judgment and professional skills. Responsible for all employees assigned to area.

Major/Essential Functions

  • Manages daily administrative operations of clinical practice, including establishing work priorities; resolves problems related to the day-to-day operations of the unit.
  • Participates as a team member with the IM leadership team and works effectively with the leadership of the School of Medicine, UMC and other clinic stakeholders.
  • Clinical Operations: Manages and evaluates the operation of the assigned clinic, including but not limited to: patient access, patient satisfaction (including efficient operation of the telephone system, patient registration, patient accounting and providing feedback to providers) and appropriate staffing.
  • Marketing/Outreach/Business Development: Continually evaluates existing services and identifies new program opportunities or enhancements. Conducts outreach/business development on behalf of the CCVH and is available for targeted divisions within the IM Department.
  • Quality/Patient Safety: Quantifies clinic efficiency and effectiveness through benchmarking and continuous quality improvement. Works and communicates with the EHR department to ensure the dissemination of necessary and useful information.
  • Financial: Ensures cost-effective, efficient operations; Assists in developing and managing annual operating budget; Provides oversight and direction of clinic registration, managed care and point of service collections and communicates regularly with departmental billing and coding to ensure optimal revenue cycle management; Assures proper vendor selection and acquisition and payment of supplies and services. Assist with the annual operating budget and work to reduce expenses and/or waste.
  • Communicates professionally and effectively with team, faculty members, Division Chief, and/or Administrator regarding patient, staff, and physician issues, and clinic needs. Communicates pertinent information to staff during regularly scheduled meetings; leads and participates in required meetings. Support activities to increase employee satisfaction/engagement.
  • Assists in developing effective strategic, business and marketing plans, along with action steps and implementation dates. - Develops and manages any pertinent and necessary operating policies and procedures for the assigned clinical area, with approval from the Division Chief.
  • Prepares monthly clinic operation metric reports as directed by leadership. Provides report analysis for referral patterns, physician availability/capacity, appointment waiting periods, patient satisfaction, call center performance, quality metrics and appointment statistical data. - Provides leadership and direction for strategic initiatives and KPIs.


Preferred Qualifications

  • 3 years of experience working in Cardiology or Critical Care
  • BSN or other medically related Bachelor's degree
  • Prior knowledge of working with clinical operations and workflows
  • Prior experience working with Epic or other EHR's


Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan.

Required Qualifications

Bachelor's degree required. Seven years of progressively responsible management experience is required. Education beyond the bachelor's level may substitute for required experience on a year-for-year basis.

About Texas Tech University

Texas Tech University Careers

Join the vibrant team at Texas Tech University, a leading educational institution known for its commitment to innovation, leadership, and professional growth. Texas Tech University offers a plethora of job opportunities that pave the way for both personal and professional development in a diverse and inclusive environment.

Explore Career Opportunities

Texas Tech University is actively seeking passionate, creative, and solution-driven team players for various positions across the institution. With a focus on fostering a culture of innovation and leadership, Texas Tech University is the perfect place to advance a career while contributing to the education sector.

Professional Growth and Development

At Texas Tech University, career growth is paramount. The institution provides unmatched benefits and diversity training programs designed to enhance skills and prepare employees for leadership roles. Whether it's through advanced training workshops or direct mentorship, team members are equipped with the resources needed to succeed.

Internship Programs

Texas Tech University offers robust internship programs that allow students and recent graduates to gain hands-on experience in their field of study. These internships are a cornerstone of the university's commitment to professional development, providing a platform for practical learning and networking opportunities that are critical in today’s job market.

Inclusive and Supportive Culture

The culture at Texas Tech University is built on a foundation of respect and inclusivity, ensuring all team members can thrive. The university champions diversity, encouraging a broad spectrum of perspectives and ideas in every aspect of campus life.

Networking and Job Placement

With a vast network of alumni and professionals within various industries, Texas Tech University facilitates a rich networking environment that can lead to substantial job opportunities and career advancements. The Careers team at Texas Tech University assists students and alumni in crafting compelling resumes and preparing for interviews, ensuring they are ready to take the next steps in their professional journeys.

Join the Team

Explore the various open positions at Texas Tech University that match your skills and interests. Texas Tech University is hiring individuals who are curious, driven, and eager to make an impact. Check out the latest job listings and find the position that aligns with your career aspirations.

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Texas Tech University is not just an educational institution; it's a place where careers are nurtured, and futures are built. Join the team today and be part of a community that values growth, leadership, and innovation.
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* Ladders Estimates

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