The Travelers Companies, Inc

Managing Counsel

The Travelers Companies, Inc • $169K — $279K *
Richardson, TX 75080Hybrid
Legal & Accounting
11 - 15 years of experience
2 days ago
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Job Overview by Ladders

Qualifications

  • 15 years of prior legal experience.
  • 5+ years of law office/legal management experience.
  • Jurist doctorate or equivalent International legal degree; graduate of an accredited law school.
  • Active license to practice law in the required state(s).
  • Ability to effectively manage under-performers.

Responsibilities

  • Lead and manage all aspects of a Staff Counsel Office.
  • Ensure high-quality legal representation for insured clients and the company.
  • Manage financial expectations and compliance with reporting requirements.
  • Drive a culture of inclusion, engagement, and teamwork.
  • Train, develop, and retain legal staff while managing performance.

Benefits

  • Health Insurance from the first day of employment for employees and eligible family members.
  • 401(k) matching contributions dollar-for-dollar up to 5% of eligible pay, and a 100% funded pension plan.
  • A minimum of 20 days Paid Time Off annually plus nine paid company holidays.
  • Wellness program offering access to resources for mental health and personal well-being.
  • Volunteer and charitable program support including a Matching Gift and Volunteer Rewards program.
Full Job Description
Job Category
Claim, Legal

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range
$169,400.00 - $279,600.00

Target Openings
1

What Is the Opportunity?
Are you committed to professional growth and exceptional client service? Imagine a career as a Travelers lawyer where you can be the best you. As a Managing Counsel with Travelers you'll be responsible for leading and managing of a Staff Counsel law office(s) assuring a culture of high-quality legal work at a competitive cost and providing exceptional service to clients and the company. Responsible for recruitment, retention, development and performance management of assigned staff. In addition, responsible for creating a work environment conducive to creating an engaging environment. As a technical line of business expert, you will have the opportunity to use your legal expertise and litigation skills to independently handle an appropriate number of moderate to complex legal matters and deliver optimal results for Travelers' insured customers. Travelers offers the strength of a national legal organization committed to your professional development while maintaining a local focus so you can be positioned as a strong legal advocate and valued business partner.What Will You Do?
  • Your responsibilities will include:
  • Full responsibility to lead and manage all aspects of a Staff Counsel Office(s).
  • Ensure the office(s) represent insured clients/customers and the company by employing methods and strategies commensurate with the provision of high quality legal and customer services.
  • Manage the office to meet all financial expectations of the program. Ensures office compliance with Staff Counsel reporting requirements, including monthly reports, productivity standards, Code of Conduct and company ethics initiatives and office best practices.
  • Responsible for all talent management, including but not limited to staffing, performance management, ensuring engagement, professional development and compensation.
  • Drive and promote a culture of inclusion, engagement, integrity, and teamwork designed to lead to successful and cost-effective results.
  • Assign cases and initiatives to assigned Staff Counsel, matching experience, knowledge and skill level of attorneys, while adhering to specialization philosophy and established procedures.
  • Set caseload expectations, ensuring completion of, initial case analysis, litigation plans, case evaluations, summaries, legal research, pretrial reports, trial reports and other required items (all case handling guidelines) in a timely and quality manner.
  • Develop and implement strategies to address any identified development opportunities including prompt follow up and resolution of issues. Conduct training as needed.
  • Maintain high quality standards and ensure excellent service to clients/customers by employing methods and strategies commensurate with the provision of high quality legal and customer services. Review files monthly focusing on quality as articulated on Quality Review Form. Use file review database. Provide feedback and coaching to attorneys.
  • Coordinate with Regional Counsel and peers to promote a high-performance culture throughout the Staff Counsel Program with accountability for success of Staff Counsel Initiatives, such as trial appetite, resolution management, and improvement in all lines of business.
  • Ensure clients are counseled effectively through prompt and appropriate communication, sharing expertise and legal advice to clients and other business partners on legal matters and changes in the law.
  • Ensure the office(s) adheres to high ethical standards of professionalism and integrity.
  • Ensure office(s) compliance with all elements of Staff Counsel Program expectations.
  • Handle an appropriate caseload as determined in consultation with the Regional Counsel.
  • Analyze and utilize management information to drive performance and execute upon value proposition strategies, utilizing office resources and technology to assure a smooth workflow and cost effectiveness.
  • Complete and submit all required reports, time records, expense reimbursements requests and other materials appropriate to performance of job duties in a timely manner.
  • Partner with the Claim Department on long-term goals and strategies, case handling oversight, and ad hoc matters as they arise. Develop professional relationships with all business partners across the enterprise.
  • Serve as part of the Staff Counsel Leadership team by providing meaningful and thoughtful input to program-wide initiatives and by chairing committees on selected projects, participates in Regional Reviews and handles national projects, attend management meetings and contributes to Staff Counsel Program initiatives, as requested by Regional Counsel or Head of Staff Counsel.
  • Understands the external legal, business and tort environment and keeps current on trends and issues affecting our business.
  • Perform other duties as assigned.
What Will Our Ideal Candidate Have?
  • 15 years of prior legal experience.
  • 5+ years law office/legal management experience.
  • Multi-line experience.
  • Jury and/or bench trial experience.
  • Experience with a variety of cases including large, multi-party-cases.
  • Superior writing skills.
  • Strong lawyering skills, including trial skills.
  • Strong change leadership skills; ability to describe business rationale for change and gain understanding and adoption across a large and diverse organization.
  • Demonstrates personal integrity and adherence to a high degree of professionalism and ethical competency.
  • Strong ability to collaborate in a team environment.
  • Ability to prepare and present information and advice in a clear, concise, logical and well-organized manner to variety of business partners.
  • Influential presentation skills that thoroughly demonstrate business acumen.
  • Proven ability to influence at all levels and to develop effective strategies and implement/execute on those strategies.
  • Utilizes and promotes the use of technology, leverages and maintains a level of proficiency with job-related technologies.
  • Demonstrates personal accountability that influences the team to perform in a similar manner.
  • Exhibits relentless drive to meet deadlines and expectations.
  • Superior business, legal and financial acumen.
  • Encourages constructive problem solving.
  • Continually challenges status quo.
  • Ability to effectively provide direct feedback and effectively manage under performers.
  • Proven change management skills.
  • Organizational credibility.
  • Focuses on big picture and long-term business and/or product line goals.

What is a Must Have?
  • Juris Doctorate or equivalent International legal degree; graduate of an accredited law school.
  • 10 years of experience as a practicing attorney.
  • 5 years project leadership and/or demonstrated informal or actual management experience.
  • Admission to and uninterrupted good standing with a court of competent jurisdiction.
  • Active license (in good standing) to practice law in the state(s) in which representation is required.
  • Regularly handles hearings, trials, dispositive motion arguments, depositions or other court proceedings and has the ability to transport to those meetings. Valid driver's license required depending on the location.

What Is in It for You?
  • Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

About The Travelers Companies, Inc

Travelers is an insurance leader, committed to keeping pace with the ever-changing needs of their customers and anticipating their needs for the future. There is no stronger testament to their dedication to protecting customers from loss than their continued innovation and ability to transform their industry. In fact, from the first-ever auto and space travel policies and hybrid car discount, to the 2009 founding of The Travelers Institute for public policy, their history of advancements has propelled their company—and their industry—towards ever higher standards for customers. Travelers is a company that works hard at the science of what they do: they analyze information, process perspectives and measure results to create the best combination of products and services. They work equally hard at customer service and how they interact with the people whom they do business. Over the years, they've strived to earn their customer's loyalty by continually improving their abilities to listen and respond to their needs.

The Travelers Companies, Inc Careers

Join the vibrant team at The Travelers Companies, Inc, a leader in the insurance industry, and propel your career to new heights with a company known for its commitment to innovation, leadership, and professional growth.

Explore Job Opportunities and Growth

At The Travelers Companies, Inc, we offer a plethora of job opportunities that cater to a variety of skills and professional interests. Whether you're seeking a position in management, customer service, underwriting, or IT, we have a place for you. Our commitment to professional growth means we provide unparalleled career advancement tools and leadership training to help you climb the ladder of success.

Internship Programs: A Gateway to Employment

Kickstart your career with our dynamic internship programs. These opportunities are designed not just to teach, but to challenge and expand your understanding of the industry. Internships at Travelers are a perfect way to enhance your resume and gain valuable real-world experience, making you a competitive candidate for future employment.

Culture and Benefits

At The Travelers Companies, Inc, we pride ourselves on a culture that fosters diversity, networking, and innovation. Our team is our family, and we support each other's professional and personal growth. The benefits at Travelers are comprehensive, designed to meet the diverse needs of our employees, including health, wellness, and continuous education.

Hiring Process: What to Expect

Our hiring process is straightforward and transparent, designed to find passionate, curious, and solution-driven team players. From the initial application and resume submission to the interview, we ensure that every candidate is treated with respect and given a fair chance to demonstrate their capabilities.

Career Development and Training

We believe in nurturing talent and providing our team with the tools they need to succeed. Our career development programs include professional training, diversity training, and skills enhancement workshops. These resources are tailored to foster innovation and empower our employees with the latest industry knowledge and best practices.

Join Our Team

Are you ready to explore the exciting career opportunities at The Travelers Companies, Inc? Search open positions that match your skills and interests. We are always looking for individuals who are driven to innovate and lead.

Stay Connected

Keep up to date with the latest news, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the rewarding opportunities that await at The Travelers Companies, Inc.

Explore Careers at The Travelers Companies, Inc

Embark on a journey of growth, opportunity, and excellence. At The Travelers Companies, Inc, your career is just beginning. Join us and make a difference in a company that values leadership, diversity, and forward-thinking.
Learn more about The Travelers Companies, Inc
Size
30,800 employees
Market Cap
$44.1 billion
Industry
Finance & Insurance
Net Income
$2.6 billion
Founded
1853
5 Year Trend
+4.7%
Revenue
$32 billion
NASDAQ
TRV
* Ladders Estimates

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