Job Description At Press Ganey, we partner with health systems and health plans to tackle their most pressing challenges. Our Strategic Consulting team blends deep healthcare expertise with advanced analytics to deliver customized, data-driven strategies that improve performance and elevate the human experience-across nursing, safety, patient experience (PX), and employee experience (EX). Nurses are the backbone of care delivery. Yet today, they face unprecedented pressures that strain teams and threaten quality. Our nursing consultants have lived these realities-leading teams, driving transformation, and redesigning care delivery. They help clients retain talent, elevate practice, and achieve sustainable nursing excellence. Our solutions reflect the day-to-day realities of nursing today and are designed to adapt to whatever tomorrow brings. Location: Remote (U.S. based) or based in our Chicago, Boston, or South Bend hubs. For in-office employees, we follow a hybrid schedule-Tuesdays through Thursdays in-office, with flexibility on other days depending on travel. Travel: Up to 75% nationally We currently have an exciting opportunity for a Managing Consultant to join our Nursing Consulting team. Responsibilities include: - Utilizing Press Ganey and client data assets and resources to consult with client stakeholders to respond to industry change and opportunities for improvement and growth in complex situations while being able to adapt to changing circumstances and new requirements - Partnering with clients to complete data analysis, data interpretation, and process design to identify, recommend, and solve business problems. - Constructing and/or leading data analysis to support a wide range of payer analytics, including authorization metrics and denial rates, observations and behavior assessments and summarize conclusions and recommendations. - Being an effective trainer ensuring active engagement and effective knowledge transfer for patient experience best practices and process improvement. - Coordinating actions to get work completed efficiently which includes delegating and leveraging appropriate internal and client resources. - Managing and delivering defined scope of engagement plan including timelines, deliverables, budget and outcomes for engagements. - Leading preparation of client deliverables including data analyses, assessments, quality reviews, training, and presentations. - Building and managing successful client relationships generating positive client feedback on quality, value, innovation, delivery, and results. - Serving as the direct point of contact with the client and quickly establish credibility for the respective project work stream by proactively building strategic working relationships. - Communicating effectively and appropriately influencing various audiences and levels of client management including risks and recommendations to project management. - Planning, organizing and prioritizing project activities using work plans and other project management tools. - Leading project teams. Qualifications: - 10+ years of nursing work with experience designing systems and processes. - Experience designing strategies that help nurses connect with those in their care. - Past experience in training and coaching nursing teams. - Demonstrated experience in driving performance improvement initiatives. - Requires strong data analytic skills (Excel, Access, SQL, SAS, etc.). - Advanced skills in MS Office Products (Word, PPT, Excel) to support document preparation. - Ability to work under pressure to meet deadlines and to quickly adapt to multiple priorities. - Experience working in a Magnet designated healthcare organization (per the ANCC Magnet Recognition Program is a plus. - Consulting experience is preferred. Education - BSN required and an MSN and/or MBA preferred. Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. The expected base salary for this position ranges from $120,000 to $160,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.