This Senior Vice President (SVP) role will report to the Head of Controls for Operational Risk Management, Credit Risk Review, and the Risk Chief Administrative Office. Individuals in MCA are responsible for designing and implementing a comprehensive and robust Managers Control Self-Assessment (MCA), also known as Risk & Control Self-Assessment (RCSA), and the execution of control activities thus improving identification and remediation of significant control issues and operational risk events in a timely manner. Developed communication and diplomacy skills are required in order to guide, influence and convince others. The individual in this role will also have the responsibility for pulling together reporting, communicating a holistic narrative related to IRM controls under their responsibility.
Responsibilities:
- Demonstrate subject matter expertise in the controls space for highly complex areas within finance, governance, operational loss capture, and scenario analysis.
- Manage the execution of control activities in support of Managers Control Self-Assessment (MCA) program, also known as Risk & Control Self-Assessment (RCSA).
- Manage the MCA program, including the annual/semi-annual/quarterly/monthly attestation, quality oversight and related reporting.
- Take ownership to identify, analyze, and assess potential risks, ensuring timely identification and remediation of significant control issues and operational events.
- Drive the execution of the MCA in accordance with the ORM Policy & Framework, as well as applicable Policies, Standards, and Procedures.
- Develop and maintain ORM tools and methodologies to support accurate and consistent assessments of the risk and control environment
- Consistently monitor key performance indicators (KPIs) and evaluate effectiveness of the risk and controls.
- Propose enhancements or improvements as necessary to the MCA.
- Implement a robust tracking and reporting MCA inventory including key metrics to provide visibility on the status of control gaps and MCA quality control processes, highlighting risk and escalating concerns in a timely manner.
- Champion MCA best practices transformation, and execution consistency across business/functions.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards.
- Partner with control owners on inherent risk rationale and reassessment of rationale in accordance with monitoring results.
- Develop and maintain strong working relationships with in-Business & Function Risk / Control Leads and other key stakeholders.
- Produce analytics, status updates and monthly reporting to inform decision-making regarding control performance and potential enhancements.
- Contribute to a robust control environment and culture.
Qualifications:
- 10+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
- Ability to identify, measure, and manage key risks and controls.
- Track record leading Control related projects and programs • Ability to see the big pictures with high attention to critical details.
- Experience with design, re-design, or enhancing of control environments and risk and control self-assessment processes.
- Develop and implement strategy and process improvement initiatives.
- Comprehensive knowledge of Citi's businesses and functions and their risk profiles.
- Demonstrated ability to think strategically, analytically, and creatively problem solve.
- Developing new ideas and improving current processes to proactively mitigate risks.
- Requires an ability to provide challenge and make recommendation for risk and controls remediation.
- Expert knowledge in the development and execution for controls.
- Proven experience in control related functions in the financial industry.
- Proven experience in implementing sustainable solutions and improving processes.
- Expert understanding of compliance laws, rules, regulations, and best practices.
- Deep understanding of Citi's Policies, Standards, and Procedures.
- Strong leadership, decision-making, and problem-solving skills.
- Strong analytical skills to evaluate complex risk and control activities and processes.
- Ability to deliver compelling presentations and influence executive audiences.
- Strong sense of accountability and ownership, with strong results orientation.
- Excellent communication skills; ability to engage and inspire across stakeholder groups.
- Proven results working across teams and boundaries, regardless of titles and roles, to deliver value to internal and external clients.
- Exceptional command in Microsoft Office suite, particularly Excel, PowerPoint, and Word.
Education:
Bachelor's/University degree, Master's degree preferred
Job Family Group: Controls Governance & Oversight
Job Family:Managers Control Self-Assessment
Time Type:Full time
Primary Location:Getzville New York United States
Primary Location Full Time Salary Range:$115,840.00 - $173,760.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills Analytical Thinking, Assessment, Business Insights, Constructive Debate, Controls Lifecycle, Controls Management, Data Quality Management, Digital Skills (Including AI), Risk Management Lifecycle, Stakeholder Management.
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:Sep 02, 2026
Automated Processing and AIWe use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
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