Performant Financial

Manager, ZEDI Technology Enablement & Strategic Engagement

Performant Financial$115K — $145K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in strategy, consulting, investment banking, or enterprise operations roles
  • Strong ability to communicate technical concepts to varied audiences
  • Experience in strategic and execution levels with actionable results
  • Proficient in Microsoft PowerPoint, Excel, Outlook, and Teams for executive material creation
  • History of supporting enterprise metrics and reporting for informed decision-making
  • Ability to influence without direct authority and partner across teams
  • Intellectual curiosity and self-starter mentality in fast-paced environments

Responsibilities

  • Lead cross-functional initiatives aligning with ZEDI's strategic priorities
  • Develop and maintain a service catalog showcasing ZEDI capabilities
  • Articulate ZEDI's strategic narrative focusing on outcomes and value
  • Enhance visibility and clarity of ZEDI's priorities within the organization
  • Gather feedback to continuously improve engagement strategies
  • Create learning content for teams on ZEDI capabilities and processes
  • Support leadership metrics and reporting to align initiatives with goals

Benefits

  • 401k plan with employer match
  • Flexible paid time off
  • Comprehensive health benefits including medical, dental, vision, and prescription drug coverage
  • Parental leave options
  • Life and disability insurance
  • Commitment to employee health and well-being through a competitive benefits package
Full Job Description
Position Overview
Zelis is seeking a Manager, ZEDI Technology Enablement & Strategic Engagement to join ZEDI (Zelis Engineering, Data, and Infrastructure). This role plays a strategic part in shaping how ZEDI's engineering, data, and infrastructure capabilities are understood, adopted, leveraged, and recognized across the organization.

Operating at the intersection of portfolio clarity, associate experience, and leadership visibility, you will strengthen ZEDI's strategic narrative, improve how teams engage with ZEDI, and enhance transparency through metrics and structured communication. This role blends internal product marketing, enablement, and enterprise engagement, partnering closely with ZEDI leadership to advance organizational priorities.

What You'll Do

Portfolio & Strategic Positioning
  • Lead cross-functional strategic initiatives in support of ZEDI priorities and executive decision-making
  • Develop and maintain a clear portfolio view of ZEDI capabilities across engineering, data, and infrastructure, including a well-defined catalog of services and offerings
  • Strengthen ZEDI's strategic narrative by clearly articulating priorities, outcomes, and enterprise value
  • Identify opportunities to improve visibility, positioning, and clarity of ZEDI capabilities, priorities, and progress across the organization
  • Partner to support enterprise AI empowerment and an AI-forward mindset by promoting responsible adoption, visibility, and education

Associate Experience & Engagement
  • Improve the associate experience when engaging with ZEDI by clarifying pathways, expectations, and available capabilities
  • Gather and synthesize feedback to continuously improve how ZEDI partners with the enterprise
  • Represent ZEDI in business and operational unit forums, ensuring consistent messaging while elevating the voice of enterprise partners

Enablement & Learning
  • Design and deliver enablement and learning content that helps teams understand how to engage with and adopt ZEDI capabilities
  • Represent and advocate for the learning and development needs of technical roles within ZEDI, ensuring alignment with evolving engineering, data, and AI capabilities
  • Drive engagement and adoption of AI toolkits, frameworks, and emerging technology capabilities across Zelis Associates
  • Partner with Enterprise Learning teams to support onboarding, role-based learning, and capability development aligned to ZEDI initiatives

Operating Rhythm & Metrics
  • Support leadership operating rhythms through structured metrics, storytelling, and reporting, ensuring initiative alignment to organizational goals and clear visibility into progress
  • Lead the evolution of ZEDI's performance measurement framework, improving consistency, transparency, and executive visibility of key indicators
  • Translate operational and performance data into clear, executive-ready insights

Leadership & Coordination
  • Enable internal ZEDI alignment around priorities, offerings, and external messaging


What You'll Bring to Zelis
  • Demonstrated experience in strategy, consulting, investment banking, or enterprise operations roles, with a strong ability to partner effectively with engineering and technology leaders
  • Strong ability to translate complex technical capabilities into clear, compelling messaging for diverse audiences
  • Comfort operating at both strategic and execution levels, with the ability to move ideas into action
  • Strong executive presence and confidence engaging with senior leaders and enterprise stakeholders
  • Proficiency with the Microsoft suite (PowerPoint, Excel, Outlook, Teams), including the creation of executive-ready materials
  • Experience supporting enterprise metrics, reporting, and narrative to inform decision-making
  • Proven ability to influence and partner across teams without direct authority
  • Critical to success in this role is being intellectually curious, a self-starter, and comfortable navigating ambiguity in a fast-paced environment


Why This Role
  • High visibility across engineering, data, and enterprise leadership
  • Opportunity to shape and improve how associates experience and engage with ZEDI
  • Broad scope across enablement, engagement, and strategic communication
  • Strong platform for future leadership roles in technology strategy, enterprise operations, or organizational enablement


Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Location and Workplace Flexibility

We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.

Base Salary Range
$115,000.00 - $145,350.00

At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role.

Zelis' full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees' health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

About Performant Financial

Performant Financial Corporation is a business services company that provides technology-enabled recovery and related analytics services in the United States. The company primarily offers recovery services to the government and private clients in various markets, such as healthcare, student loans, and general collections. Performant Financial Corporation was founded in 1976 and is headquartered in Livermore, California.
Learn more about Performant Financial
Size
1,269 employees
Market Cap
$237.8 million
Industry
Net Income
-$21.5 million
Founded
1976
5 Year Trend
-2.5%
Revenue
$159.7 million
NASDAQ

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