Genworth Financial, Inc

Manager, Virtualization & Digital Workspace Platforms

Genworth Financial, Inc • $120K — $187K *
Richmond, VA 23223In-Person
Information Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in IT, Computer Science, or related field or equivalent experience.
  • 7+ years of experience in enterprise virtualization and cloud technologies.
  • 3+ years in a leadership role overseeing technical teams or infrastructure projects.
  • Expertise in Citrix Cloud and Citrix DaaS technologies.
  • Experience with Microsoft Azure and mission-critical infrastructure operations.
  • Strong troubleshooting and problem-solving abilities.
  • Excellent communication and interpersonal skills.

Responsibilities

  • Lead and mentor a high-performing team of virtualization engineers.
  • Establish priorities and performance expectations for the team.
  • Foster a culture of accountability and continuous improvement.
  • Own the strategy and roadmap for virtual desktop and application platforms.
  • Oversee daily operations ensuring platform availability and performance.
  • Drive cloud optimization for cost management and scalability.
  • Manage vendor relationships and licensing agreements.

Benefits

  • Competitive Compensation & Total Rewards Incentives
  • Comprehensive Healthcare Coverage
  • Multiple 401(k) Savings Plan Options
  • Generous Paid Time Off including 12 Paid Holidays
  • Disability, Life, and Long Term Care Insurance
  • Tuition Reimbursement and Training Support
  • Wellness support including gym membership reimbursement
Full Job Description
Manager, Virtualization & Digital Workspace Platforms

This role is not eligible for employment visa sponsorship.

POSITION LOCATION

Richmond, VA (Hybrid)
Lynchburg, VA (Hybrid)

*A Hybrid schedule of both Remote and In-Office days is required. In office days are Tuesday, Wednesday and Thursday with working hours targeting our core business hours of 9am-5pm EST.

YOUR ROLE

As an IT team member, you'll play a crucial role in designing, implementing, and managing technology solutions that are the foundation of the world class customer service that our customers expect and deserve - now and in the future.

The Manager, Virtualization & Digital Workspace Platforms is responsible for leading a small team of engineers supporting Genworth's virtual desktop infrastructure, application delivery, cloud-hosted desktop services, and virtualization platforms. This role provides both technical leadership and people leadership, ensuring the environment remains secure, resilient, cost-effective, and aligned with business objectives.

We are seeking a technical leader who can effectively balance engineering expertise with people leadership. This individual will lead a small team responsible for virtualization and end user computing platforms while remaining actively engaged in architecture, technical strategy, and major incident resolution. The successful candidate will bring deep experience in Azure cloud technologies, Citrix VDI and application delivery platforms, and modern virtualization solutions, coupled with the ability to coach and develop talent, influence stakeholders, and drive continuous improvement across the environment.

The ideal candidate combines strong technical expertise with proven leadership skills and thrives in a hands-on environment where collaboration, innovation, and customer experience are paramount.

What you will be doing

Leadership & Team Development
  • Lead, mentor, and develop a high-performing team of virtualization and cloud engineers.
  • Establish team priorities, goals, and performance expectations aligned with organizational objectives.
  • Foster a culture of accountability, innovation, continuous improvement, and customer focus.
  • Support career development through coaching, training, certifications, and growth opportunities.
  • Collaborate with infrastructure, networking, security, application, and architecture teams to deliver enterprise solutions.


Platform Ownership & Strategy
  • Own the strategy, roadmap, lifecycle management, and operational support of Genworth's virtual desktop and application delivery platforms.
  • Lead administration and optimization of Citrix Cloud, Citrix DaaS, Citrix Virtual Apps and Desktops (CVAD), Azure-hosted VDI environments, and related end user computing technologies.
  • Support the evolution of Genworth's virtualization strategy, including cloud-hosted desktop services, Citrix-managed infrastructure offerings, and emerging virtual workspace technologies.
  • Evaluate new technologies and drive modernization initiatives that improve employee experience, platform reliability, security, and operational efficiency.
  • Develop and maintain technology roadmaps aligned with business and IT strategic objectives.


Technical Operations
  • Oversee day-to-day operations of virtualization and application delivery platforms.
  • Ensure platform availability, performance, scalability, and resiliency through proactive monitoring and management.
  • Lead incident response, root cause analysis, and problem management efforts for critical platform issues.
  • Act as a senior escalation point for complex technical challenges.
  • Ensure disaster recovery, business continuity, and backup strategies are maintained and tested.
  • Partner with cybersecurity teams to maintain compliance with security standards, regulatory requirements, and vulnerability management processes.


Cloud & Infrastructure Management
  • Manage Azure-based infrastructure supporting virtual desktop and application workloads.
  • Drive cloud optimization initiatives focused on scalability, performance, governance, and cost management.
  • Identify opportunities for automation using PowerShell, infrastructure-as-code, and cloud-native tools.
  • Partner with architecture teams to design scalable and secure solutions that meet future business needs.


Vendor & Financial Management
  • Manage vendor relationships, licensing agreements, support contracts, and service providers.
  • Identify opportunities for operational efficiencies and cost optimization across virtualization and cloud platforms.
  • Support business case development and technology investment planning.


What You Bring

Required Qualifications
  • Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent professional experience.
  • 7+ years of experience supporting enterprise virtualization and cloud technologies.
  • 3+ years of experience leading technical teams, projects, or infrastructure operations.
  • Strong experience with:
    • Citrix Cloud
    • Citrix DaaS
    • Citrix Virtual Apps and Desktops (CVAD)
    • XenApp and/or XenDesktop
    • Microsoft Azure
    • Windows Server
    • Active Directory and Microsoft Entra ID
    • Application virtualization technologies
    • Enterprise infrastructure operations
  • Experience operating highly available, mission-critical infrastructure environments.
  • Strong troubleshooting, performance tuning, and problem-solving skills.
  • Excellent written, verbal, and interpersonal communication skills.
  • Demonstrated ability to lead teams, influence stakeholders, and drive strategic initiatives.


ADDITIONAL INFORMATION

National Range: $120,900 - $187,000

Disclaimer: This role is aligned to a national market-based pay range. Actual compensation will vary based on geographic location, experience, skills, and other job-related factors. In addition to base salary, this role is eligible to participate in a bonus incentive plan. Incentive compensation is based on individual and company performance and is not guaranteed.

Employee Benefits & Well-Being

Genworth employees make a difference in people's lives every day. We're committed to making a difference in our employees' lives.
  • Competitive Compensation & Total Rewards Incentives
  • Comprehensive Healthcare Coverage
  • Multiple 401(k) Savings Plan Options
  • Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
  • Generous Paid Time Off - Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
  • Disability, Life, and Long Term Care Insurance
  • Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
  • Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
  • Caregiver and Mental Health Support Services

About Genworth Financial, Inc

Genworth Financial, Inc. (NYSE: GNW) is a Fortune 500 insurance holding company dedicated to helping people secure their financial lives, families, and futures. Genworth has leadership positions in offerings that assist consumers in protecting themselves, investing for the future, and planning for retirement. In addition, the company is a global leader in managing mortgage default risk. Genworth’s Global Mortgage Insurance Division works with lender partners, regulators, and policy leaders to help more people responsibly achieve and maintain the dream of homeownership. In doing so, it promotes stronger and more sustainable communities around the world. By combining its global experience in mortgage guarantees with technology and service leadership, Genworth delivers innovation to the housing marketplace.

Genworth Financial, Inc Careers

Join the dynamic team at Genworth Financial, Inc, a leader in financial security and insurance services. With a commitment to innovation, leadership, and professional excellence, Genworth offers unparalleled job opportunities that empower you to influence the future of finance.

Work You’ll Do

At Genworth Financial, Inc, you will be part of a culture that thrives on diversity, growth, and continuous learning. As a member of our team, you will help develop solutions that secure the financial lives of millions of people. Our company is at the forefront of combining financial expertise with innovative technology to deliver exceptional service and value to our customers.

Innovate and Lead

Embrace the opportunity to lead in the financial services industry with Genworth. Our leadership is always looking ahead to harness innovative strategies that enhance our competitive edge. You will work alongside top professionals to foster innovation that drives our company forward.

Career Growth and Development

Genworth Financial, Inc is deeply invested in the professional growth and development of its employees. Whether through leadership programs, diversity training, or professional networking opportunities, we ensure that our team members are equipped to rise to new challenges and expand their skills. Our robust internal training programs are designed to support your career aspirations.

Join Our Team

Explore the wide range of job opportunities at Genworth Financial, Inc—from entry-level positions to executive roles. We offer a variety of career paths in areas such as finance, risk management, customer service, and technology. Each position at Genworth is a stepping-stone to further success, whether you are just starting out or are a seasoned professional.

Internship Programs

Kickstart your career with a Genworth internship. Our internships provide invaluable workplace experience and a chance to see what it’s like to work in a global financial services company. Interns at Genworth gain hands-on experience, working on projects that matter, and learning from leaders in the industry.

Benefits and Perks

Genworth Financial, Inc values the well-being of its employees. We offer competitive benefits packages that promote health, well-being, and financial security. Our benefits are designed to support you at different stages of your life and career.

Hiring Process

Our hiring process is designed to identify and recruit the best talent. From the initial resume submission to the final interview, each step allows us to understand your skills and potential fit within our team. We value transparency and communication, ensuring that candidates have a clear understanding of our expectations and the opportunities we offer.

Stay Connected

Search open positions that match your skills and interests on our Careers page. We look for passionate, curious, creative, and solution-driven team players. Join Genworth Financial, Inc and be part of a company that values innovation, leadership, and a diverse and inclusive workplace.

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Embark on a journey of growth, opportunity, and excellence. At Genworth Financial, Inc, every career is a path to success.
Learn more about Genworth Financial, Inc
Size
2,500 employees
Market Cap
$2.5 billion
Industry
Finance & Insurance
Net Income
$178 million
Founded
2004
5 Year Trend
-1.4%
Revenue
$8.6 billion
NASDAQ
GNW
* Ladders Estimates

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