Ford Motor Company

Manager, U.S. Health Care Benefits Administration

Ford Motor Company • $115K — $218K *
Dearborn, MI 48126In-Person
Healthcare
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in HR, Business, Health Care Administration, or related field (Master's preferred).
  • 7-10 years of experience in employee benefits, with 4-6 years in health care benefits administration.
  • Experience in a large, complex organization, preferably a Fortune 500 company.
  • Demonstrated experience in a unionized environment and labor negotiations support is a plus.
  • Strong communication skills with the ability to collaborate with executive leadership.

Responsibilities

  • Own day-to-day administration of health care programs, ensuring compliance and accuracy.
  • Manage budget execution, cost tracking, and financial reporting in collaboration with finance teams.
  • Drive process improvement in health care systems and service delivery compliance.
  • Lead annual enrollment execution and vendor communications.
  • Serve as the primary escalation point for complex compliance issues with executive visibility.
  • Partner with strategy lead to assess the feasibility of proposed plan changes and vendor strategies.
  • Translate negotiated agreements into actionable implementation plans for health care benefits.

Benefits

  • Immediate medical, dental, vision, and prescription drug coverage.
  • Flexible family care days, paid parental leave, and subsidized back-up child care.
  • Tuition assistance and family building benefits, including adoption reimbursement.
  • Vehicle discount program for employees and their families.
  • Paid time off for individual and team community service and a generous holiday schedule.
Full Job Description
Job Description

In this position...

The Manager, U.S. Health Care Administration leads the operational excellence, administration, and execution of Ford's U.S. health care benefits programs. This role partners closely with the Manager, U.S. Health Care Strategy and Design to ensure strategy is grounded in administrative feasibility and executed flawlessly. The ideal candidate is a strong operational leader with deep expertise in benefits administration, compliance, and vendor management, who can serve as a critical execution partner to the Manager, U.S. Health Care Strategy and Design.

This role is hybrid and requires at least 4 days per week onsite in Dearborn, MI.

Responsibilities

What you'll do...

Operational Excellence and Plan Administration:
  • Own the consistent, accurate, and compliant day-to-day administration of health care programs across union and non-union populations.
  • Manage the health care benefits budget execution, cost tracking, and financial reporting; partner with Finance and actuarial consultants on funding administration.
  • Drive continuous improvement in processes, systems, and service delivery, ensuring adherence to collective bargaining agreements, regulatory requirements, and internal policy.
  • Lead annual enrollment execution, including vendor system readiness, communications rollout, and issue resolution.
  • Serve as primary escalation point for complex administrative and compliance issues, with direct visibility to the Executive Director on significant matters.

Strategy Feasibility Analysis and Execution:
  • Partner with the Manager, U.S. Health Care Strategy and Design to pressure-test proposed plan design changes, vendor strategies, and negotiations proposals for administrative feasibility, implementation risk, and member experience impact.
  • Provide operational data, historical administration performance, and process expertise to inform strategy development.
  • Lead the detailed implementation planning and execution once strategy and negotiated outcomes are finalized, ensuring smooth, well-sequenced rollout.

Labor Negotiations Support:
  • Serve as a senior negotiator for health care benefits in collective bargaining, shaping proposals that balance business sustainability with union partnership and employee value.
  • Develop detailed bargaining strategies, scenario modeling, and long-term cost projections to inform executive decision-making and negotiation positioning.
  • Build strategic relationships with union leadership to foster collaboration, mutual understanding, and creative problem-solving for complex health care challenges.
  • Translate negotiated agreements into actionable implementation roadmaps, then lead team to implement.

Vendor Relationship Management:
  • Manage day-to-day vendor relationships to consistently deliver operational excellence, ensuring industry leading service level agreements and performance standards are met.
  • Lead vendor benchmarking and market testing processes (e.g., RFPs, RFQs) by evaluating proposals for strategic fit and administrative and operational feasibility, coordinating due diligence, and ensuring seamless implementation once vendors are selected.
  • Design and oversee best-in-class vendor governance frameworks; escalate performance issues and manage contract administration and renewals.

Plan Governance and Compliance:
  • Implement governance structures, policies, and procedures to ensure equitable, compliant, and consistent benefit delivery.
  • Ensure ongoing compliance with federal, state, and local regulations (ACA, COBRA, HIPAA, ERISA) and applicable collective bargaining agreements.
  • Identify and mitigate operational and compliance risks through proactive monitoring and audit support.

Team Leadership and Development:
  • Build and lead a team focused on operational excellence, coaching members to strengthen operational excellence, build technical expertise, and deliver best-in-class member experience.
  • Foster a culture of accountability, collaboration, and continuous improvement.
  • Manage change execution for benefits transformation initiatives, ensuring smooth adoption and minimal disruption.
  • Act as a trusted operational partner to the Manager, U.S. Health Care Strategy and Design and cross-functional stakeholders (Supply Chain, Finance, Legal, IT, HR, Labor Relations).


Qualifications

You'll have...
  • Bachelor's degree in Human Resources, Business Administration, Health Care Administration, or a related field (Master's preferred).
  • Minimum of 7-10 years of progressive experience in employee benefits, with at least 4-6 years focused on health care benefits administration in a large, complex organization (Fortune 500 or comparable experience strongly preferred).

Even better, you may have...
  • Demonstrated experience administering health care benefits in a unionized environment; exposure to labor negotiations support is a plus.
  • Experience managing vendor relationships, performance management, and contract administration in the health care benefits space.
  • Strong operational execution skills, with demonstrated ability to translate strategy into action and drive results through process discipline.
  • Comfort operating with autonomy and directly supporting executive leadership.
  • Track record of building and leading teams focused on service delivery and operational excellence.
  • Solid knowledge of federal and state benefits legislation (ACA, COBRA, HIPAA, ERISA) and compliance requirements.
  • Strong analytical skills with the ability to interpret data, assess feasibility, and generate actionable recommendations.
  • Strong communication and interpersonal skills, including the ability to communicate clearly and confidently with executive leadership and collaborate effectively with a peer strategy leader.
  • Proven project management and coaching skills, with the ability to manage multiple priorities in a fast-paced environment.
  • Professional certification such as CEBS (Certified Employee Benefit Specialist) or similar.
  • Experience with self-insured health plans, actuarial valuation processes, and claims analytics.
  • Experience in automotive, large industrial, manufacturing, or other heavily unionized industries.


As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including:

  • Immediate medical, dental, vision and prescription drug coverage.
  • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more.
  • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more.
  • Vehicle discount program for employees and family members and management leases.
  • Tuition assistance.
  • Established and active employee resource groups.
  • Paid time off for individual and team community service.
  • A generous schedule of paid holidays, including the week between Christmas and New Year's Day.
  • Paid time off and the option to purchase additional vacation time.


This position is leadership level 6 and ranges from $115,500-$218,100.
Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

For more information on salary and benefits, click here.

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

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About Ford Motor Company

Ford Motor Company manufactures or distributes automobiles in addition to offering financial services. The company sells to dealerships for retail sales, and for sale to fleet customers, including commercial fleet customers, daily rental car companies, and governments. Ford’s vehicle portfolio includes automobiles, buses, tractors, and trucks. Retail financing includes retail installment sale contracts for new and used vehicles, and direct financing leases for new vehicles to retail customers, government entities, daily rental car companies, and fleet customers. Finance receivables in the non-consumer portfolio include products offered to automotive dealers. Ford’s environmental initiatives include compressed natural gas, flexible fuel vehicles, electric drive vehicles, Hydrogen, PC power management, and so on. Ford Motor Company was founded by Henry Ford in 1903 and is headquartered in Dearborn, Michigan.

Ford Motor Company Careers

Join the dynamic team at Ford Motor Company, a global leader in automotive innovation and manufacturing. At Ford, we are committed to driving human progress by providing outstanding vehicles and mobility solutions. This is an exciting time to become part of our inclusive team, where job opportunities abound and growth is not just a possibility, but a promise.

Work You’ll Do

At Ford Motor Company, you will collaborate with some of the brightest minds in the industry. Our professionals are at the forefront of automotive technology, leading projects that redefine transportation and sustainability. With a culture rooted in continuous improvement and respect for all, Ford offers a workplace where leadership, diversity training, and innovation are part of everyday life.

Join Our Market-Leading Team

Ford’s commitment to excellence is why we are a leader in the automotive sector. We offer a variety of career paths, from engineering to marketing, all designed to foster professional and personal growth. Our team benefits from Ford’s commitment to professional development and networking opportunities, ensuring that every team member can reach their full potential.

Innovative Work

Engage in work that makes a difference. Ford Motor Company is pioneering developments in electrification, autonomous vehicles, and smart mobility solutions. Our team of over 190,000 employees worldwide is dedicated to crafting experiences that improve the way the world moves.

Be Part of a Great Team

Working at Ford means more than just having a job; it means being part of a global family. Our culture promotes teamwork, integrity, and respect—values that underpin everything we do. We believe in nurturing a diverse and inclusive environment where every employee can thrive.

Future-Proof Your Career

Ford Motor Company is not just a great place to work; it’s a place to build a lasting career. Our employees enjoy competitive benefits, comprehensive health care, and retirement plans that rank among the best in the industry. We support career advancement through extensive training programs and hands-on experience in the latest automotive technologies.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional looking for your next challenge or a student interested in an internship, Ford has opportunities that will harness your skills and ignite your ambition. Our hiring process is straightforward and respectful, designed to match your skills and passions with the right position.

Stay Connected

Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with Ford? Prepare your resume, sharpen your interview skills, and become part of a company that’s building the future of transportation.

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Learn more about Ford Motor Company
Size
183,000 employees
Market Cap
$44.8 billion
Industry
Manufacturing & Automotive
Net Income
-$1.2 billion
Founded
1903
5 Year Trend
-2.1%
Revenue
$127.1 billion
NASDAQ
F
* Ladders Estimates

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