The Home Depot

Manager - Trade Credit Services - Portfolio Risk and Monitoring

The Home Depot • $90K — $120K *
Atlanta, GA 30349In-Person
Finance & Insurance
5 - 7 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • 3+ years in commercial trade credit management or supervisory roles
  • Proficient in Microsoft Office Suite
  • Strong people management skills
  • Ability to analyze financial documentation accurately
  • Project management skills with a focus on collaboration
  • Excellent written and verbal communication capabilities
  • Understanding of lien-based lending and receivables management strategies.

Responsibilities

  • Monitor and analyze trade credit portfolio risks and trends
  • Develop risk-mitigation strategies such as liens and corporate guarantees
  • Create executive dashboards for portfolio health and KRIs
  • Update and maintain Pro Trade Credit policy to ensure compliance
  • Calculate and manage bad debt reserves in collaboration with finance.

Benefits

  • Overnight travel required 5% to 20% of the time
  • Opportunity to lead a team of six direct reports
  • Engagement in strategic decision-making and policy development.
Full Job Description
Position Purpose:

Role Summary

The Portfolio Risk and Monitoring Manager is responsible for overseeing the health, risk distribution, and financial compliance of the Pro Trade Credit portfolio. This role focuses on proactive risk mitigation, portfolio analytics, bad debt forecasting, and ensuring the portfolio aligns with the company's risk tolerance.

Key Responsibilities
  • Portfolio Analysis: Monitor and analyze the entire trade credit portfolio for risk concentrations (industry, geography, asset class) and macroeconomic trends.
  • Risk Mitigation: Develop and implement risk-mitigation strategies, including the use of liens, bonds, letters of credit, and corporate guarantees.
  • Reporting & Analytics: Design and deliver executive-level dashboards tracking portfolio health, aging trends, and Key Risk Indicators (KRIs).
  • Policy & Compliance: Maintain and update the company's Pro Trade Credit policy; ensure underwriting and collections activities adhere to compliance standards.
  • Reserve Management: Partner with Finance and Accounting to calculate and manage the Allowance for Doubtful Accounts (bad debt reserves) using predictive modeling.

Direct Manager/Direct Reports:
  • This Position typically reports to the Sr. Manager or Director, Pro Trade Credit
  • This Position has 6 Direct Reports


Travel Requirements:
  • Typically requires overnight travel 5% to 20% of the time.

Physical Requirements:
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.

Working Conditions:
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:
  • Must be at least 18 years old
  • Must be legally permitted to work in the United States

Preferred Qualifications:
  • Working knowledge of Microsoft Office Suite
  • Demonstrated ability to collaborate and work effectively with cross-functional teams
  • Ability to draw accurate conclusions from financial documentation
  • Demonstrated project management skills
  • Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
  • Excellent written and verbal communication skills
  • 3+ years' experience in commercial trade credit management and/or supervisory capacity in credit servicing center and underwriting teams.
  • Knowledge, Skills, Abilities and Competencies:
  • An understanding and knowledge of the principles/disciplines of commercial underwriting and credit program administration.
  • People and team management skills
  • A strong grasp of credit and customer service/call center management skills. Able to manage/coordinate customer servicing levels. Understands how to structure and manage staffing, manage collections and effective receivables management relative to operational structure and servicing needs.
  • Sound understanding of lien based lending and effective receivables management strategies.
  • Ability to leverage data and analysis to craft a well-thought story and business case. Very strong communication skills to deliver business cases and gain support for process development and business strategies. Demonstrated decisiveness and sound decision-making skills.
  • Able to think strategically about business problems and opportunities and to focus efforts on strategies that most closely support key company initiatives.

Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Minimum Years of Work Experience:
  • 6

Preferred Years of Work Experience:
  • 6


Minimum Leadership Experience:
  • 3

Preferred Leadership Experience:
  • 3


Certifications:
  • None

Competencies:
  • Decision Quality
  • Collaborates
  • Drives Engagement
  • Ensures Accountability
  • Plans and Aligns
  • Communicates Effectively
  • Customer Focus
  • Develops Talent
  • Drives Results
  • Manages Conflict

About The Home Depot

The Home Depot is a home improvement retailing company that combines its physical stores with an online presence to provide customers with innovative products at great value. The company specializes in the fields of retail, home improvement, and customer service. The Home Depot was founded in 1978 and is headquartered in Atlanta, Georgia.

The Home Depot Careers

Join the vibrant team at The Home Depot, the largest home improvement retailer in the U.S., where your career can flourish in an environment ripe with opportunities for growth and innovation. As a market leader, The Home Depot offers a variety of job opportunities that allow professionals to thrive in a culture that values leadership, diversity, and professional development. Work You’ll Do At The Home Depot, you’ll be part of a team that’s committed to helping homeowners, builders, and do-it-yourselfers bring their visions to life. Our extensive range of job opportunities spans from store operations to supply chain management, from IT to marketing. No matter where you start, you’ll be doing work that matters, impacting our customers' lives and experiences. Transform Your Career Step into a role within The Home Depot and join a network of over 400,000 associates who are as passionate about building their careers as they are about helping our customers. Leadership at The Home Depot means continuous improvement, embracing diversity, and fostering a culture of inclusion and respect that makes us stronger. Innovate with Us Innovation isn’t just a buzzword at The Home Depot; it’s the backbone of how we do business. We are constantly seeking out new technologies and tools to improve every aspect of our operations, from logistics to customer service. Join us, and bring your unique perspective and skills to a team that’s setting the standard for excellence in the retail industry. Grow and Develop The Home Depot is committed to the growth and development of its associates through robust training programs, leadership workshops, and opportunities for advancement. Whether you’re looking for a part-time position or a full-time career, The Home Depot nurtures your professional growth every step of the way. Internship Programs Dive into the professional world through The Home Depot’s internship programs, which offer a dynamic environment to gain hands-on experience and develop critical skills in various business areas. Our internships provide a platform to connect with leaders and peers, enhancing your resume and preparing you for future employment. Benefits and Culture Choosing to start your career at The Home Depot means more than just securing a job. It means you gain access to unparalleled benefits that support your life and well-being, from health insurance to educational assistance. Our commitment to employees is reflected in our open, supportive culture where everyone’s voice is heard, and every team member’s contribution is valued. Join Our Team Ready to take the next step in your career? Explore the wide range of positions available at The Home Depot, where we’re hiring passionate, curious, and innovative team players. Search open positions that match your skills and interests on our Jobs page. Stay Connected Keep up to date with the latest career tips, company news, and industry insights—all from the people who work here. Subscribe to our Careers Blog and personalize your subscription to receive updates that align with your career interests and goals. At The Home Depot, we don’t just offer jobs—we offer careers that make a difference. Join us, and be a part of something bigger as we continue to invest in your future and our shared success.
Learn more about The Home Depot
Size
490,600 employees
Market Cap
$323 billion
Industry
Retail & Consumer Goods
Net Income
$12.8 billion
Founded
1978
5 Year Trend
+9.8%
Revenue
$132.1 billion
NASDAQ
HD
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at The Home Depot

More Finance & Insurance Jobs

Find similar Manager - Trade Credit Services - Portfolio Risk and Monitoring jobs:

NationwideAtlanta, GA