Manager, Technology Solutions Vendor Management

Definity Financial • $88K — $138K *
Waterloo, ON N2J 1A1In-Person
Information Technology
5 - 7 years of experience
6 days ago
Job Overview by Ladders

Qualifications

  • University degree or college diploma in business administration, information systems, supply chain management, or related field
  • 5+ years of experience in vendor management or IT procurement
  • Practical understanding of contract lifecycle management
  • Experience engaging and negotiating with senior vendor partners
  • Demonstrated ability to deliver on Vendor Management strategies
  • Experience supporting business and technology teams in RFPs and RFIs

Responsibilities

  • Oversee TS vendor management process to ensure continuous improvement
  • Identify and streamline vendor landscape to realize cost savings
  • Support year-end OPEX processes related to vendors
  • Refine vendor management lifecycle in collaboration with Risk Management and Procurement
  • Manage contract approval processes for new and renewing deals
  • Escalate issues back to TS Leaders in collaboration with Enterprise Procurement
  • Coordinate and facilitate Quarterly Business Reviews with key vendors

Benefits

  • Hybrid work schedule
  • Company share ownership program
  • Incentive program based on performance
  • Pension and savings programs with company-matched RRSP contributions
  • Paid volunteer days and matching for charitable donations
  • Educational resources and tuition assistance
  • Wellness programs and recognition initiatives
  • Discounts on products and services
Full Job Description
Job Description

The Manager, Technology Solutions Vendor Management is accountable for oversight, governance, planning, and continuous improvement of the TS vendor management process. The Manager is a key contributor to maintaining strong relationships with these critical vendors for delivering business growth at scale. In particular, the Manager will be expected to closely engage with our strategic vendors to support senior technology leadership and enterprise governance functions while ensuring long-term value from these partnerships.

What to Expect
  • Partner with TS Leaders, Enterprise Procurement (EP), Risk Management and TS Security
  • Identify opportunities to streamline the TS vendor landscape and realize expense savings
  • Provide support for any TS OPEX for year-end processes related to vendors
  • Partner with Vendor Risk/EP to refine TS vendor management lifecycle to meet regulatory requirements
  • Partner with TS Leaders, EP, Vendors, Legal and TS Business Management to ensure contracts are completed in alignment with Definity policies, strategy and funding
  • Oversee contract approval process, ensuring that all new deals and renewals are reviewed prior to deadlines
  • Point of contact, with Enterprise Procurement, escalating blockers back to TS Leaders
  • Coordinate and facilitate Quarterly Business Reviews (QBR) with Tier 1 and Tier 2 vendors
  • With vendor risk, manage regulatory compliance for Tier 1 and Tier 2 vendors i.e. OSFI - B10 mandates. Including Governance Meetings, Exit Plans, Runbooks, Code
  • Collaborate on Tier 1 and 2 vendors with TS Business Management
  • This role is an individual contributor role
  • Promotes Definity's Code of Business Conduct and values, and models behaviors that align to these principles


What you Bring
  • University degree or college diploma in business administration, information systems, supply chain management or a related discipline
  • 5+ years of experience in vendor management or IT procurement
  • Experience in applying vendor management principles in IT domains
  • Deep, practical understanding of contract lifecycle management
  • Experience in Canadian Property & Casualty (P&C) Insurance is considered an asset
  • Experience engaging and negotiating with senior vendor partners and leaders
  • Demonstrated outcomes articulating and delivering on Vendor Management strategies
  • First-hand experience leading, developing and implementing vendor management practices
  • Experience in supporting business and technology teams in RFPs and RFIs


Salary Range: $88,000-$138,000

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.

This position is being posted to fill an existing vacancy.

Interested in this role, but don't meet every requirement? We encourage you to apply! We know from experience that a candidate doesn't need 100% of the qualifications listed to bring incredible value to our team. We're actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren't just "nice to have" - they're essential to our success.

What's in it for you?
  • Hybrid work schedule for most roles
  • Company share ownership program
  • Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
  • Pension and savings programs, with company-matched RRSP contributions
  • Paid volunteer days and company matching on charitable donations
  • Educational resources, tuition assistance, and paid time off to study for exams
  • Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
  • Wellness and recognition programs
  • Discounts on products and services

Go ahead and expect a lot - you deserve it.

#LI-Hybrid

About Definity Financial

Definity Financial Careers

Joining Definity Financial presents an unparalleled opportunity to become part of a leading team of professionals in the financial services industry. This is a prime time for candidates to explore the diverse job opportunities at Definity Financial, a company renowned for its commitment to innovation, leadership, and professional growth.

Explore Career Opportunities

Definity Financial is actively seeking talented individuals for various positions across the company. From entry-level roles to senior leadership positions, Definity Financial offers a dynamic work environment where career growth is encouraged and supported by comprehensive benefits and diversity training programs.

Innovation and Professional Growth

At Definity Financial, innovation isn't just a buzzword; it's the cornerstone of the company's operations. Employees are encouraged to bring fresh ideas and perspectives to the table, driving the company forward in the competitive financial sector. Professional growth is facilitated through targeted training programs, leadership development opportunities, and active networking events that connect employees with industry leaders.

Cultivating a Diverse and Inclusive Culture

Definity Financial is committed to fostering a diverse and inclusive culture where all team members feel valued and respected. The company believes that diversity fuels innovation and enhances the team's ability to address client needs effectively. Through comprehensive diversity training and inclusive hiring practices, Definity Financial ensures that all employees have the opportunity to succeed.

Internship Programs and Entry-Level Positions

For those starting their careers, Definity Financial offers robust internship and entry-level positions that provide hands-on experience in the financial sector. Interns at Definity Financial gain invaluable insights into the industry, working alongside seasoned professionals and participating in projects that have real-world impact.

Benefits and Employee Well-being

Employees at Definity Financial enjoy a range of benefits designed to support their health, well-being, and financial security. The company's benefits package includes health insurance, retirement plans, and flexible working arrangements, ensuring that employees can balance professional and personal commitments effectively.

Join the Definity Financial Team

Definity Financial is hiring! Explore open positions that match your skills and interests. The company is looking for passionate, curious, and solution-driven team players. Whether you are refining your resume, preparing for an interview, or seeking to advance your career, Definity Financial offers a supportive environment where your ambitions can take flight.

Stay Connected with Definity Financial Careers

Stay informed with career tips, insider perspectives, and industry-leading insights from Definity Financial. Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Definity Financial.

SEARCH DEFINITY FINANCIAL JOBS

READ CAREERS BLOG

JOB ALERT EMAILS

Embark on a journey with Definity Financial, where employment is not just about a job but about building a career with a company that values innovation, leadership, and diversity.
Learn more about Definity Financial
Industry
Finance & Insurance
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Definity Financial

More Information Technology Jobs

Find similar Manager, Technology Solutions Vendor Management jobs:

NationwideWaterloo, ON