Role Summary

On Location is seeking aManager, Technology Operationsto support the planning, governance, delivery, and operational readiness of the LA28 Olympic and Paralympic technology portfolio. Working in a matrixed environment, this role connects Technology Operations, Product, Engineering, Data, Cybersecurity, Architecture, Support, business teams, external vendors, and LA28/IOC stakeholders to maintain integrated plans, surface risks, facilitate decisions, and prepare initiatives for launch and Games-time operations.

The ideal candidate is a structured and collaborative program leader who can bring clarity to ambiguity, manage competing priorities, influence without direct authority, and communicate effectively with both technical and executive audiences.

Responsibilities

• Manage day-to-day technology engagement with external program stakeholders and partner organizations, including governance forums, status reporting, requirements alignment, decision management, dependency tracking, issue escalation, and follow-through.

• Lead planning and governance for assigned technology programs and operational initiatives.

• Translateobjectivesinto integrated plans, milestones, dependencies, risks, issues, decisions, and actions.

• Coordinate cross-functional teams across Technology, Product, Engineering, Data, Cybersecurity, Architecture, Support, and business functions.

• Establish operating cadences, communication paths, escalation procedures, and clear ownership across workstreams.

• Prepare executive-ready status reports, readouts, agendas, decisionlogsand governance materials.

• Track delivery progress, surface tradeoffs, and escalate risks, blockers, and unresolved decisions.

• Support UAT, release readiness, go-live planning, production launches, hyper care, and Games-time operational readiness.

• Coordinate security and compliance dependencies, including penetration testing, remediation tracking, and partner communications.

• Lead lessons learned andimproverepeatable delivery, PMO, and governance practices.

Qualifications

• 4+years of experience in technology program management, PMO, technical project management, ora relatedrole.

• Proven experience managing complex, cross-functional technology programs with multiple teams and dependencies.

• Strong skills in planning, RAID management, dependency tracking, reporting, meeting facilitation, and escalation.

• Ability to translate technical information into clear business and executive communications.

• Experience coordinating software delivery, integrations, testing, releases, or operational readiness.

• Strong judgment, attention to detail, follow-through, and ability to work independently in a fast-paced environment.

• Experience with common program management, collaboration, documentation, and reporting tools.

Preferred experience

• Major sporting events,consulting,live events, hospitality, ticketing, ecommerce, or other time-critical consumer programs.

• Olympic, Paralympic, IOC, OCOG, federation, venue, or rights-holder environments.

• Enterprise integrations, data sharing, cybersecurity reviews, penetration testing, or third-party technology governance.

• Globally distributed teams and stakeholders across multiple time zones.