Reddit

Manager, Technical Solutions

Reddit$180K — $252K *
Technical Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years experience in a technical support role or similar.
  • 3+ years in a people management role leading technical individual contributors.
  • Strong understanding of ad tech ecosystems and signal technologies, including pixel implementation and conversions API.
  • Experience with AI tools or machine learning to optimize troubleshooting and analyze data.
  • Proficient in technical troubleshooting and debugging tools for complex data discrepancies.
  • Familiarity with data management platforms like Hex, Tableau, or Looker.
  • Strong cross-functional collaboration and communication skills.

Responsibilities

  • Supervise and mentor technical solutions managers, guiding their strategic direction and professional growth.
  • Oversee ad signals enablement for successful advertiser integrations of measurement products.
  • Drive broad, strategic technical initiatives using cross-functional collaboration.
  • Work with Sales, Product, and Engineering to remove technical obstacles impeding revenue growth.
  • Lead advanced diagnostic procedures for troubleshooting client technical challenges.
  • Facilitate communication between cross-functional leads to relay insights and feedback.
  • Identify and implement process improvements to optimize team workflows and scale operations.

Benefits

  • Comprehensive Healthcare Benefits and Income Replacement Programs.
  • 401k with Employer Match.
  • Global Benefit programs catering to various lifestyle needs.
  • Family Planning Support and Gender-Affirming Care.
  • Mental Health & Coaching Benefits.
  • Flexible Vacation & Paid Volunteer Time Off.
  • Generous Paid Parental Leave.
Full Job Description
Reddit is looking for a dynamic leader to scale our Technical Solutions team. Sitting at the intersection of Sales, Product, and Engineering, the team owns the technical foundation behind campaign delivery, ad signals, issue resolution, and product feedback loops. Their work ensures Reddit's ads products function reliably in-market while supporting GTM readiness and advertiser success. As Manager, Technical Solutions, you'll lead a high-impact team of Technical Solutions Managers responsible for validating system reliability, resolving complex technical blockers, and optimizing ad tech configurations. You will guide technical execution for Reddit's largest advertiser initiatives, manage feedback loops into Product and Engineering, and drive operational readiness. This role is central to improving how we launch, validate, and scale ads products while ensuring performance and advertiser success. Please note that this role is required to work in person from our LA office 1-2 days per week. What you'll do: • Supervise and mentor a group of technical solutions managers, providing strategic direction, coaching, and fostering professional growth • Oversee ads signals enablement, ensuring advertisers successfully integrate key measurement products (pixels and conversions API) and maintain high-quality signals • Drive strategic, broad-reaching technical initiatives leveraging cross-functional team participation • Work closely with Sales, Product, and Engineering leads to remove technical obstacles and product constraints that impede revenue growth • Lead the team in executing advanced diagnostic procedures to troubleshoot and resolve client technical challenges, ensuring adherence to service level targets • Facilitate communication between XFN leads, relaying advertiser insights, recurring technical gaps, and operational feedback to shape product development, tooling, and GTM strategies • Identify and implement processes and tooling changes to increase team bandwidth, optimize workflows, and scale support models • Regularly share strategic themes and metrics with leadership team Required Qualifications: • 8+ years experience in a technical support role or similar • 3+ years in a people management role leading technical ICs • Strong foundational understanding of ad tech ecosystems and signal technologies, including direct experience with pixel implementation and conversions API setups • Experience leveraging AI tools, machine learning workflows, or AI-driven solutions to optimize technical troubleshooting, scale team operations, or analyze complex data sets • Adept at technical troubleshooting, data analysis, and using debugging/diagnostic tools to solve complex systems and data discrepancies • Experience with a data management platform (ex. Hex, Tableau, Looker, Sense) • Strong cross-functional collaboration skills, with a proven track record of influencing product, engineering, and sales teams • Excellent verbal and written communication skills • BA / BS degree Benefits: • Comprehensive Healthcare Benefits and Income Replacement Programs • 401k with Employer Match • Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support • Family Planning Support • Gender-Affirming Care • Mental Health & Coaching Benefits • Flexible Vacation & Paid Volunteer Time Off • Generous Paid Parental Leave Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/. To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $180,200-$252,300 USD

About Reddit

Reddit is an American social news aggregation, web content rating, and discussion website. Registered members submit content to the site such as links, text posts, images, and videos, which are then voted up or down by other members. Posts are organized by subject into user-created boards called "communities" or "subreddits", which cover topics such as news, politics, religion, science, movies, video games, music, books, sports, fitness, cooking, pets, and image-sharing. Submissions with more upvotes appear towards the top of their subreddit and, if they receive enough upvotes, ultimately on the site's front page. Although there are strict rules prohibiting harassment, it still occurs, and Reddit administrators moderate the communities and close or restrict them on occasion. Moderation is also conducted by community-specific moderators, who are not considered Reddit employees. As of September 2021, Reddit ranks as the 19th-most-visited website in the world and 7th most-visited website in the U.S., according to Alexa Internet. About 42–49.3% of its user base comes from the United States, followed by the United Kingdom at 7.9–8.2% and Canada at 5.2–7.8%. Twenty-two percent of U.S. adults aged 18 to 29 years, and 14 percent of U.S. adults aged 30 to 49 years, regularly use Reddit. Reddit was founded by University of Virginia roommates Steve Huffman and Alexis Ohanian, with Aaron Swartz, in 2005. Condé Nast Publications acquired the site in October 2006. In 2011, Reddit became an independent subsidiary of Condé Nast's parent company, Advance Publications. In October 2014, Reddit raised $50 million in a funding round led by Sam Altman and including investors Marc Andreessen, Peter Thiel, Ron Conway, Snoop Dogg, and Jared Leto. Their investment valued the company at $500 million then. In July 2017, Reddit raised $200 million for a $1.8 billion valuation, with Advance Publications remaining the majority stakeholder. In February 2019, a $300 million funding round led by Tencent brought the company's valuation to $3 billion. In August 2021, a $700 million funding round led by Fidelity Investments raised that valuation to over $10 billion.
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