American Credit Acceptance

Manager, Technical Delivery

American Credit Acceptance$90K — $120K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in technology project/program management delivering software or data products.
  • Experience running projects involving engineering teams, APIs, integrations, and data pipelines.
  • Strong planning, communication, and facilitation skills.
  • Ability to manage multiple initiatives in a fast-moving environment.
  • Experience with Agile/Scrum or hybrid methodologies.
  • Ability to lead technical discussions and support engineers as needed.

Responsibilities

  • Own the program plan, delivery roadmap, and execution for initiatives.
  • Clarify scope, define requirements, and establish success metrics with business leaders.
  • Run delivery across engineering teams, ensuring priorities and timelines are clear.
  • Drive sprint planning, dependency tracking, and cross-team coordination.
  • Build delivery discipline with consistent processes and post-launch reviews.
  • Anticipate risks and interdependencies across systems.
  • Communicate program status, decisions, and blockers to IT and business leadership.
  • Coach and lead a small team of engineers and product owners.
  • Identify opportunities to enhance project estimation, planning, and delivery.

Benefits

  • Standard full-time schedule with Monday-Friday work hours.
  • Some flexibility in schedule as needed.
  • Opportunity for up to 20% travel.
Full Job Description
Description

We're looking for an experienced Manager, Technical Delivery who can drive the end-to-end delivery of software, data, and platform initiatives across our lending ecosystem. This role is hands-on in planning, execution, risk management, and stakeholder communication.
You'll lead cross-functional delivery across software engineering, data engineering, and product teams - and you'll also manage a small team of technical professionals.
This is a great fit for someone who thrives in complex environments, enjoys solving delivery challenges, and is comfortable translating between business needs and technical execution.

What You'll Do
  • Own the program plan, delivery roadmap, and execution for initiatives within your assigned business area.
  • Work directly with business leaders to clarify scope, define requirements, and establish success metrics.
  • Run delivery across engineering teams - ensuring clear priorities, timelines, risk mitigation, and communication.
  • Drive sprint/iteration planning, dependency tracking, and cross-team coordination.
  • Build delivery discipline: consistent processes, documentation, governance, and post-launch reviews.
  • Anticipate risks and interdependencies across systems (origination, servicing, data, integrations, etc.).
  • Communicate program status, decisions, and blockers to IT and business leadership.
  • Coach and lead a team of engineers and product owners to ensure alignment, quality, and accountability.
  • Identify opportunities to improve how we estimate, plan, and deliver projects.
  • Maintain strong relationships with business partners, vendors, and technology stakeholders.


What You Bring

Required
  • 8+ years in technology project/program management delivering software or data products.
  • Experience running projects that involve engineering teams, APIs, integrations, data pipelines, or cloud platforms.
  • Strong planning, communication, and facilitation skills.
  • Ability to manage multiple initiatives and unblock teams in a fast-moving environment.
  • Experience with Agile/Scrum or hybrid methodologies.
  • Ability to lead technical discussions and support engineers without needing to be hands-on.

Preferred
  • Experience in lending, banking, auto finance, or other regulated/transaction-heavy industries.
  • Familiarity with modern data stacks (Snowflake, Redshift, Databricks, AWS).
  • Background working with product owners or in a product-led delivery model.
  • PMP, CSM, SAFe, or similar credentials.


Team Leadership

This role directly manages a small delivery team (software engineers, data engineers, and product owners) and helps shape their development, performance, and delivery effectiveness.

Work Environment and Physical Demands

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Position Type/Expected Hours of Work

This is a full-time position with a standard work schedule of Monday-Friday, with some schedule variations as needed.

Travel

This position may require up to 20% travel.

About American Credit Acceptance

American Credit Acceptance (ACA) is a subprime auto finance company that provides financing solutions for independent and franchise dealerships across the United States. The company was founded in 2007 and is headquartered in Spartanburg, South Carolina. ACA offers a range of financing options for customers with less-than-perfect credit, including installment loans and lease-to-own programs. The company has over 1,000 employees and has funded over $5 billion in loans since its inception.
Learn more about American Credit Acceptance
Size
2,073 employees
Market Cap
$5.5 billion
Industry
Net Income
$421 million
5 Year Trend
+13.9%
Revenue
$1.6 billion
NASDAQ

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