Job DescriptionThe American Express Talent Planning & Performance team focuses on helping colleagues reach their full potential and know where they stand, and enables leaders to drive business growth. This newly created
Manager, Enterprise Talent & Succession Planning and Performance Management role will report into the VP, Talent Planning & Performance and is an exciting opportunity to plan and deliver against our enterprise-wide talent planning and performance management processes and initiatives.
The position requires analytical thinking, consultative skills and adaptability to work across multiple stakeholders and deliver high quality work in a fast-paced dynamic environment. A successful candidate will bring strategic and innovative thinking, possess strong project management skills, and can develop and execute solutions to drive results.
Responsibilities- Lead end-to-end project management of the annual performance and talent planning cycles, including goal setting, talent & succession planning, performance check-ins, and year-end processes - Support through all phases of strategic planning, implementation, and continuous improvement
- Partner with our CEG product teams to continually drive enhancements that improve the user experience in the Career & Performance platform
- Develop and execute impactful communication and engagement strategies that center on the colleague experience
- Analyze talent/performance data to generate insights, inform strategy, and guide decision-making
- Ensure strong governance and compliance by partnering with risk teams to maintain appropriate controls across performance and talent processes
- Research industry trends, best practices and analyze internal feedback to continuously improve performance and talent management processes
- Collaborate across the Talent COE and broader CEG organization to deliver on key priorities and initiatives
Qualifications- 5+ years of experience in a strategic HR or Talent role, ideally with talent and/or performance management experience in a global organization
- Proven project management capabilities, including attention to detail, ability to manage multiple priorities, and drive results in a fast-paced environment
- Excellent written and verbal communication skills, including experience developing presentations for senior and/or large audiences
- Ability to navigate ambiguity with agility and flexibility; highly organized with strong prioritization skills
- Demonstrated experience analyzing and synthesizing data to inform decisions and measure impact
- Strong stakeholder management and consultative skills, with the ability to influence across diverse groups
- Experience driving organizational and cultural change management is a plus
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
