Manager, Talent Acquisition Operations & Enablement

DigitalOcean

• $120K — $150K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in recruiting operations with hands-on experience in coordination and systems administration.
  • 2+ years managing teams or leading cross-functional projects.
  • Proven ability to build and document repeatable processes for data hygiene.
  • Strong knowledge of ATS platforms like Greenhouse or Workday.
  • Data-driven mindset with experience in KPIs and dashboards.
  • Familiarity with AI tools and automation to streamline workflows.
  • Excellent communication skills for cross-team collaboration.

Responsibilities

  • Own and manage the recruiting systems and tools, ensuring smooth operation and adoption.
  • Develop scalable processes to support increasing headcount and hiring volume.
  • Maintain data hygiene and accurate reporting across recruiting systems.
  • Collaborate with recruiters to identify and resolve friction points in the hiring process.
  • Evaluate and implement new recruiting technologies to enhance team effectiveness.
  • Partner with People Operations, Legal, and Finance on shared processes for compliance and efficiency.
  • Define success metrics for recruiting operations and drive continuous improvement.

Benefits

  • Remote work flexibility.
  • Opportunity to shape recruiting operations in a high-growth environment.
  • Collaboration with cross-functional teams including People Operations and Legal.
  • Access to innovative recruiting technologies and AI tools.
  • Potential for professional growth in a publicly traded company.
Full Job Description
DigitalOcean is looking for a Recruiting Operations & Enablement Manager to own the systems, processes, and infrastructure that power our recruiting function. This is a hands-on role: you'll manage the day-to-day health of our recruiting tech stack, build the operational rigor that lets recruiting scale cleanly as the business grows, and partner closely with recruiters and People teams to remove friction from the hiring process.

You're equally comfortable setting operational strategy and getting into the weeds of an ATS workflow, a scheduling exception, or a messy report. You build things that hold up as the company scales including the documentation and data hygiene expected of a public company.
What You'll Do
  • Own the strategy and day-to-day operation of our recruiting systems, including our ATS and scheduling/coordination tooling, ensuring they're configured, adopted, and running smoothly across the recruiting org.
  • Build and document repeatable, scalable processes that hold up as headcount and hiring volume grow.
  • Own data hygiene and reporting across recruiting systems: clean requisition data, accurate candidate and pipeline records, and dashboards recruiting and business leaders can trust.
  • Partner with recruiters to identify the biggest sources of friction and manual work, then prioritize and build solutions - whether that's a new workflow, automation, or process redesign leveraging AI and tools.
  • Evaluate and implement new recruiting technology and AI-enabled tools that make the team meaningfully more effective, and manage vendor relationships with a focus on ROI.
  • Work as a close partner to People Operations, Legal and Finance on shared processes such as offer letter management, background checks, and headcount approvals, ensuring clean handoffs.
  • Define success metrics for recruiting operations and use data to drive continuous improvement across the candidate and interviewer experience.
  • Build and maintain processes with the rigor and auditability expected of a public company, anticipating compliance needs before they're required.
What You'll Add to DigitalOcean
  • 5+ years of experience in recruiting operations, with hands-on experience in recruiting coordination, systems administration, and process design.
  • 2+ years of experience managing people or leading cross-functional workstreams.
  • Proven experience building and documenting processes that are repeatable and support data hygiene across recruiting systems.
  • Strong command of ATS platforms (e.g., Greenhouse, Ashby, Workday) and recruiting/scheduling tools.
  • A data-driven approach to program management, with experience building KPIs, dashboards, and translating insights into action.
  • Comfortable experimenting with AI tools and automation (e.g., Zapier, scripts, AI-powered workflows) to reduce manual work.
  • Excellent communication skills - able to earn buy-in and drive adoption across teams without relying on formal authority.
  • Bachelor's degree or equivalent experience.
Nice to Have
  • Experience in a high-growth, publicly traded tech company, particularly with SOX-related process considerations.
  • Familiarity with employer branding, referral programs, or other recruiting programs work.
  • Experience partnering directly with People Operations on offer management and background checks.
Compensation Range:
  • $120,000 - $150,000

*This is a remote role



#LI-Remote

Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.

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