Posting Details

Position Information

Position Title
Manager, Systems and Programming

Department
Information Services (Dept)

Primary Location
San Marcos Campus

Location Details

• Palomar has multiple campus locations (San Marcos, Escondido, Rancho Bernardo and Fallbrook); training may occur at any of these locations and the work location is subject to change depending on future department needs.
• Requires travel to other District locations.

Full or Part Time
Full-Time

Category
Administrative

Hours per week
40

Number of Months
12 month

Work Schedule

• Exempt Position
• Occasional night and weekend hours may be required due to department needs.

Grade
69

Salary/Wage

$11,785.72 [step 1] - $14,354.87 [step 5]. Step placement may be negotiable within this range dependent upon education and experience. Administrators who possess earned doctorates from accredited institutions are awarded an annual stipend of $1,842.81.

• If you are a current employee who applies via the external recruitment process and is selected for a promotion, step placement on the new grade will be in accordance with the applicable District agreement/handbook

Salary/Wage Frequency
monthly

Benefits

In addition to a competitive compensation structure, Palomar College also offers an extremely generous benefits package.

• Insurance fully paid for employees and their eligible dependents: four medical plans, dental HMO, and the vision plan (additional plans are available that require employee buy up/monthly contribution)
• Vacation, sick leave and 25 paid holidays
• $80,000 employee term life/accident insurance policy (additional buy up options available)
• Employee long-term care insurance
• Employee Assistance Plan (EAP) - Confidential free counseling, financial, legal, personal and professional development resources for all members of your household
• Additional buy up options available for other voluntary insurance benefits
• Enrollment in CalPERS (California Public Employees Retirement System)

The estimated maximum value of this employer-paid benefits package is approximately $31,245.84 annually.

Primary Function

Manages, plans, coordinates, and administers day-to-day operational activities for systems and programming services; assist in and performs operations functions including planning, budget, oversight of contracts, coordinating with human resources, procurement and customer service; manages hands-on technical support for the District's administrative Student/HR/Payroll/Financial software applications and integration of other systems with those applications; coordinates department functions and activities with other division staff, faculty and administration groups that utilize related software systems; directs the migration of the District's enterprise business applications to the District's public cloud environment and the adoption of cloud-native development practices.

Minimum Qualifications

To be eligible for this position, you must meet and provide evidence of the following minimum qualifications:

Experience: Five years of information systems and/or programming experience, including two years of supervisory experience.

• Note: For work experience, a "year" is defined as equivalent to 40 hours per week for 12 months. If the position requires supervisory experience, the experience must be at a professional level (i.e. evaluation and/or discipline of staff).

AND

Education: Equivalent to a bachelor's degree in computer science or a related field.

Transcripts must be included to receive credit for education and/or to substitute education in lieu of experience (i.e. Bachelor's degree = 4 years of experience). Click here for Guidelines for
Equivalency for Classified Positions.

Only coursework completed at, and degrees awarded by, accredited institutions recognized by the U.S. Department of Education will be considered as satisfying the minimum qualifications. Coursework and degrees that are completed outside of the United States are required to have transcripts evaluated (evaluation to U.S. equivalency and a course by course analysis) by an appropriate U.S. credentials evaluation service. For a list of credentials evaluation agencies accepted by Palomar College, visit the National Association of Credentials Evaluation Services (NACES) website at https://naces.org/, or the Association of International Credential Evaluators, Inc. (AICE) website at http://aice-eval.org/.

Preferred Qualifications

1. Experience managing enterprise resource planning (ERP) systems, preferably PeopleSoft, in cloud-hosted environments, including planning and leading migrations from on-premises data centers to public cloud or vendor hosted platforms.
2. Experience implementing cloud-native development and operational practices, including continuous integration and continuous deployment (CI/CD), infrastructure as code, cloud lifecycle management tools, and technical leadership supporting the transition from on-premises to cloud-based service delivery.
3. Experience supporting enterprise information systems in a higher education or other educational environment, including leading technical teams through organizational and technology change.
4. Coursework beyond the minimum qualifications in computer science, information systems, information technology management, or a related field, and/or current professional cloud certifications (such as Amazon Web Services Solutions Architect, DevOps Engineer, or equivalent certifications recognized by the District).

Licenses and/or Certificates

Possession of an appropriate, valid California Driver's License by time of appointment.

Supervision Received and Exercised

Supervision Received From: Director, Information Services

Supervision Given: Assigned Supervisory, Classified, hourly, and volunteer employees

Duties and Responsibilities

Essential Functions: Essential responsibilities and duties may include, but are not limited to, the following:

1. Performs full management and supervisory activities in accordance with relevant District policies, procedures, and applicable employee contracts/handbooks, which includes selecting and training new employees; planning, assigning, scheduling, and evaluating completed work; approving overtime/compensatory time; preparing and signing employee performance evaluations; recommending reclassifications; responding to grievances and taking appropriate disciplinary action; and performing related supervisory activities.

2. Plans, manages, coordinates, and evaluates business and support functions and activities for systems and programming services, including planning, budget, coordinating with human resources, procurement, contract administration, work planning and management, reporting, customer service and related matters; evaluates and reports on program operations and assesses program needs and improvement opportunities.

3. Participates in and oversees development and implementation of goals, objectives, policies and priorities for systems and programming services to include enterprise application and systems programming services; recommends and administers program, department, division and District policies and procedures; monitors and evaluates the efficiency and effectiveness of program/department work and procedures; recommends appropriate service and staffing levels.

4. Manages the development and tracking of the systems and programming services budget; works with the Director and other division managers throughout the budget development process in forecasting funding needs for staffing, equipment, materials and supplies; analyzes department expenditure estimates, requests and proposals, identifies issues and concerns and advises on appropriate actions; prepares and processes budget transfers, contracts and other budget adjustments.

5. Provides leadership and accountability for the administration, configuration, integration, maintenance, and lifecycle management of the District's enterprise resource planning (ERP) system and related enterprise business applications, ensuring reliable, secure, and efficient operation across on-premises, cloud-hosted, and vendor-managed environments.

6. Directs the migration of the District's enterprise business applications, including PeopleSoft, to public cloud platforms (i.e. Amazon Web Services); plans and oversees current-state assessment, target environment design, sequencing, data migration, cutover and coexistence; establishes rollback criteria; and verifies post-migration operation, performance and reconciliation of data.

7. Manages integration architecture between the enterprise resource planning system and other District, cloud and vendor-hosted systems using application programming interfaces, integration middleware and event-driven patterns.

8. Establishes and enforces cloud-native development standards and practices, including source control and branching strategy, automated build and deployment pipelines, infrastructure as code, containerized and serverless services, event-driven design, application programming interface design, and automated testing.

9. Directs secure development practices, including secure coding standards, secrets and credential management, identity and access management for application environments, dependency and vulnerability management, and separation of duties across environments.

10. Manages data management for cloud-hosted applications, including extract, transform and load pipelines, reporting and analytics environments, data retention, and data residency and ownership provisions.

11. Oversees installation, configuration, monitoring, security, performance, backup, recovery, disaster recovery, and operational resiliency of enterprise applications across on-premises and cloud-hosted environments.

12. Manages the relationship with cloud platform and enterprise application providers, including service levels, release cadence, upgrade planning and escalation, recognizing that for vendor-managed services the timing and content of releases may be determined by the provider.

13. Develops, implements, and enforces programming and software development standards, procedures, and documentation requirements; reviews application design and source code for quality and maintainability; provides technical leadership, mentoring, and training to programming staff in software development best practices, cloud-native development, and emerging technologies.

14. Works with the database administrators to define database items, structures and relationships; develops and maintains database procedures; monitors and tunes database performance such as records storage accuracy and efficiency; monitors and adjusts dataset capabilities; oversees the use of managed cloud database services and the division of responsibility between the District and the platform provider.

15. Serves as a technical consultant to District departments and management by analyzing business requirements, recommending enterprise application solutions, assisting in the design of automated information systems, and supporting long-range information systems planning and implementation; evaluates emerging technologies, industry trends, and best practices to recommend strategies that support the District's enterprise application and information technology objectives.

16. Plans, manages, and coordinates enterprise application projects, including installation, implementation, migration, modification, resource allocation, scheduling, status reporting, issue resolution, and communication with the Director regarding project progress and resource requirements.

17. Prepares and maintains a variety of records and reports related to department operations, including projects, personnel, system usage, system performances and capacities and government required reports.

Marginal Functions:

1. Provides responsible staff assistance to the Director; acts as administrator in charge in the absence of other Information Services managers and/or the Director, assuming leadership responsibilities to ensure continuity of operations and service delivery.

2. Participates in/on a variety of committees, task forces, boards, meetings, and/or other related groups in order to receive and/or convey information.

3. Participates in shared governance through service on planning and/or operations committees and task forces.

4. Performs related duties and responsibilities as required.

Knowledge, Skills, Abilities

Knowledge of:

1. Leadership and managerial principles and practices, including selection, training, evaluating, and discipline.

2. Enterprise resource planning (ERP) systems, enterprise business app