Manager, Supply Chain Strategy & Analytics

CarMax, Inc.

$90K — $120K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of experience in an analytical or strategic role.
  • Strong academic performance with a four-year undergraduate degree.
  • Expertise in problem solving, strategic thinking, and data analysis.
  • Proficiency in data analysis tools such as SQL, PowerBI, or Tableau preferred.
  • Excellent communication skills for conveying complex topics to varied audiences.
  • Enthusiastic collaborator with a passion for strategy and analysis.

Responsibilities

  • Drive strategic direction by partnering with product or field operations teams.
  • Analyze and present data-driven insights and recommendations to stakeholders.
  • Set up and interpret product tests for informed decision-making.
  • Create and maintain reports and dashboards to track key performance indicators (KPIs).
  • Support the execution of change initiatives through strategic consulting.
  • Drive accountability by establishing management systems and target setting.
  • Collaborate with analysts to refine strategies and operational efficiencies.

Benefits

  • Health, dental, and vision insurance.
  • 401(k) plan with company matching.
  • Paid time off and company holidays.
  • Employee discounts on vehicle purchases and services.
  • Professional development and training opportunities.
Full Job Description
8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220

About The Team

The Supply Chain Strategy team is a world-class community of analysts who work in a collaborative environment that leverages a variety of strategic and technical skillsets to help drive CarMax's supply chain operations. CarMax's supply chain business is undergoing an exciting transformation focused on optimizing how we acquire, recondition, and move vehicles which is helping us extend our market leadership while positioning us for future growth. The Supply Chain Strategy team is at the center of this transformation, serving as thought leaders who provide strategic direction and data-driven insights that guide decision-making across our supply chain operations

Our team tackles this work while ensuring we are a great representation of CarMax's 4 core values:

Do the Right Thing: We prioritize maintaining the culture of integrity which has set CarMax apart in the used car industry, and promote a respectful and inclusive environment at work

Put People First: We're focused on nurturing associate development and on maintaining a healthy work culture, while also making sure our customers are offered a great experience

Win Together: Teamwork is essential to what we do; we regularly learn from each other and draw on each other's expertise and perspectives

Go for Greatness: We continually improve our abilities and the products that we support, to reinforce CarMax's position as the industry leader

About The Role

CarMax sources hundreds of thousands of vehicles each year through consumer purchases, auctions, and other channels. Each vehicle goes through a complex journey from acquisition through reconditioning and logistics before it's ready to be sold to customers. The Supply Chain Strategy team leverages data, analytics, and strategy to optimize this journey, ensuring we purchase an optimal mix of cars, recondition those cars efficiently, and move them through our network to support growth of our retail sales.

There are several sub-teams on Supply Chain Strategy who focus on different parts of the vehicle lifecycle. As a Manager in Supply Chain Strategy, you will work with business partners in our Product, Technology, and Operations to help drive the supply chain business forward on a team focused on one of these areas:

  • Consumer Supply Strategy - Works to optimize how we acquire vehicles directly from consumers through our digital and omnichannel processes
  • B2B Strategy - Works to enhance the way we exchange with other businesses through selling at our auction or buying directly from third parties
  • Merchandising Strategy - Works to ensure we can evaluate and buy vehicles through all channels through efficient and effective operations
  • Logistics Strategy - Works to optimize vehicle movement throughout our network and balance the tradeoff of cost and speed
  • Service Operations Strategy - Works to enhance reconditioning operations, ensuring vehicles are prepared efficiently and to quality standards that support customer satisfaction


What You Will Do - Essential Responsibilities

Some of our roles lean towards partnering more closely with the Product organization and serving as product analyst. In those roles, a successful manager of strategy would:
  • Be a strategic thought partner for our product organization by closely partnering with a product manager to help define the strategic direction of one area of our supply chain
  • Demonstrate analytic excellence through ensuring we appropriately set up and read product tests, providing a data-backed perspective to opportunity solution tree exercises, and own the creation and maintenance of reports and dashboards to monitor KPIs
  • Present recommendations to product executives to collect buy in


Other roles lean towards partnering more closely with our Field Operations organization and serving as an operational analyst. In those roles, a successful manager would:
  • Drive execution through the identification of KPIs, target setting, and the creation of management systems and accompanying reporting suites to drive accountability
  • Support the implementation of change initiatives by consulting on key strategic problems and analytical work tracks
  • Present insights and recommendations to key business partners to achieve consensus for change


Qualifications and Requirements

Ability to consistently deliver at a high level on the responsibilities listed above. Requirements listed below are representative of the knowledge and skills required:
  • A track record of excellent problem solving, strategic thinking, and quantitative/qualitative analysis
  • Experience conducting large scale data analysis to support conclusions, and a willingness to gain proficiency in data analysis tools such as SQL, PowerBI, or Tableau
  • Ability to apply business and technical knowledge to solve complex problems, produce results, and make recommendations
  • Ability to communicate complex topics to people with varying backgrounds and levels of technical familiarity
  • Willingness and enthusiasm to collaborate with a team of passionate analysts and business partners who are regularly shaping strategy at a big-picture and a detailed level
  • Four or more years of experience in an analytical or strategic role
  • Four-year undergraduate degree with strong academic performance


Work Location and Arrangement: This role will be based out of the CarMax Midtown Office (Richmond, VA) and associates will work onsite 4 days per week.

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role

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