Procare Solutions

Manager, Strategic Sourcing and Customer Contracting

Procare Solutions$134K — $147K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in sourcing, contracts management, or revenue operations; exposure to both vendor and customer sides preferred.
  • Experience in B2B SaaS or tech environments with knowledge of commercial models.
  • Strong skills in contract negotiation and comfort with contract language (no law degree required).
  • Proven experience partnering with Finance/Accounting on billing and revenue recognition.
  • Excellent stakeholder management abilities, particularly with Sales, Legal, IT, and Finance teams.
  • Experience implementing new procurement or spend management platforms.
  • Experience negotiating with major cloud vendors and core business systems.

Responsibilities

  • Lead sourcing and vendor negotiation strategy for software/SaaS and third-party spending.
  • Oversee new procurement platform implementation from the existing approvals process.
  • Develop and manage a vendor management framework including renewal calendars and risk reviews.
  • Collaborate with department heads to consolidate spends and negotiate better terms.
  • Establish procurement policies and ensure expenditures are properly approved.
  • Identify cost-saving initiatives and report metrics to Finance leadership.
  • Manage the contract lifecycle for customer agreements, ensuring alignment with Sales and Legal.

Benefits

  • Comprehensive medical, dental, and vision plans.
  • HSA option with employer contributions.
  • Vacation, holidays, sick days, and personal days.
  • 401K Plan with employer match and immediate vesting.
  • Employee Stock Purchase Plan and Discount Program.
  • Company-paid disability and life insurance.
  • RTD EcoPass for Denver employees and tuition reimbursement.
Full Job Description
A Little About the Role

This is a hybrid commercial-finance role that gives one leader ownership of the two sides of the company's contractual spend and revenue terms:
  • Strategic Sourcing - how we buy: vendor selection, negotiation, and cost management across software, services, and infrastructure spend.
  • Customer Contracting - how we sell: contract structuring, terms negotiation, and commercial risk management on the revenue side, working closely with Sales, Legal, and Revenue Operations.

Both sides ultimately roll up to the same goal the Controller owns: predictable, well-governed contract economics - costs that are negotiated and controlled, and revenue terms that are accurately priced, billed, and recognized. This role is the connective tissue between procurement discipline and revenue contract integrity.

This is not a traditional procurement-only or legal-only role. We're looking for someone comfortable operating at the intersection of finance, commercial negotiation, and contract operations.

What you'll do:

Strategic Sourcing (Buy-Side)
  • Lead sourcing and vendor negotiation strategy across software/SaaS tools, professional services, and other third-party spend categories.
  • Own the evaluation, selection, and implementation of a new procurement platform, transitioning off the current approvals process (Zone Approvals) - this is a defined near-term project for the role, not just ongoing maintenance.
  • Build and manage a vendor management framework: contract renewal calendar, spend tracking, and vendor risk/performance reviews.
  • Partner with department heads (IT, People, Marketing, Engineering) to consolidate spend, reduce redundant tools, and negotiate favorable pricing/terms at renewal.
  • Own procurement policy and approval workflows; ensure spend is properly authorized and budgeted.
  • Identify and deliver cost-savings initiatives; report savings and spend metrics to Finance leadership.

Customer Contracting (Sell-Side)
  • Own the end-to-end contract lifecycle for customer agreements: MSAs, order forms, amendments, renewals, and non-standard terms.
  • Partner with Sales, Legal, and Deal Desk to structure commercial terms that balance win-rate with margin, billing accuracy, and revenue recognition requirements.
  • Serve as the primary point of escalation for non-standard contract terms, redlines, and pricing exceptions.
  • Maintain contract templates, playbooks, and approval matrices in partnership with Legal.
  • Ensure contract terms are accurately reflected in billing systems and support clean revenue recognition in partnership with Accounting.

Cross-Functional / Governance
  • Build reporting and dashboards (spend, cycle time, contract value, savings) for the Controller and Finance leadership.
  • Identify and implement contract management tooling (CLM) if not already in place.
  • Develop scalable processes as the company grows - this role is expected to build the function, not just run it

Our ideal candidate will have:
  • 7+ years' of experience across sourcing/procurement, contracts management, deal desk, or revenue operations - ideally with exposure to both sides (vendor and customer contracting).
  • Experience in a B2B SaaS or tech environment, with familiarity with SaaS commercial models (subscription pricing, usage-based billing, multi-year terms).
  • Strong contract negotiation skills and comfort reading/redlining commercial terms (not requiring a law degree, but fluent in contract language).
  • Experience partnering with Finance/Accounting on billing, revenue recognition, or spend management.
  • Excellent stakeholder management - this role sits between Sales, Legal, IT, and Finance and needs credibility with all of them.
  • Experience evaluating and implementing a new procurement or spend management platform (not just operating within an existing one).
  • Experience standing up or scaling a sourcing or contracting function at a mid-market company (200-2,000 employees).
  • Familiarity with CLM tools (Ironclad, DocuSign CLM, Concord, etc.) and procurement/spend platforms (Coupa, Zip, Procurify, etc.).
  • Experience negotiating with major cloud/hyperscaler vendors (AWS, Google Cloud, Microsoft/Azure) - enterprise agreements, committed spend discounts, and reserved capacity terms - as well as core business systems vendors (e.g., NetSuite, Salesforce) - license/seat management, module expansion, and renewal negotiation.
  • Prior experience reporting into a Finance/Controller organization.

Physical Requirements:
  • This position works most of the time in a fixed office location and may involve sitting and/or standing for prolonged periods
  • Frequently required to communicate verbally and in writing (mostly email) with customers, prospects, and other employees
  • Use of computer, telephone, and other office equipment for the greater part of the workday
  • Occasional travel may be required for this position

Why Procare?
  • Excellent comprehensive benefits packages including: medical, dental, & vision plans
  • HSA option with employer contributions
  • Vacation time, holidays, sick days, volunteer & personal days
  • 401K Plan with employer match and immediate vesting
  • Employee Stock Purchase Plan
  • Employee Discount Program
  • Medical, Dependent Care, and Transportation FSA Plans
  • Company paid Short and Long-Term disability and Life Insurance
  • RTD EcoPass for all Denver employees
  • Tuition Reimbursement and continued Professional Development
  • Fast paced, high energy workplace environment in prime downtown location
  • Regular company provided meals

Salary

$134,600-$147,000/year DOE

Location

This position is based in our Denver, CO office. Procare operates in a hybrid working model based on business needs. Candidates must be willing and able to work in office a minimum of 3 days per week.

About Procare Solutions

Procare Solutions is a Seattle-based company that provides cloud-based child care management software. The company's software is used by child care centers, preschools, and after-school programs to manage enrollment, billing, and parent communication. Procare Solutions was founded in 1992 and is headquartered in Seattle, Washington.
Learn more about Procare Solutions
Size
100 employees
Industry
Net Income
-$2 million
Founded
1992
5 Year Trend
+50%
Revenue
$20 million
NASDAQ

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