Stripe

Manager, Solution Architecture Platforms

Stripe • $160K — $190K *
New York, NY 10025In-Person
Enterprise Technology
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 3+ years of pre-sales leadership experience
  • 10+ years in technical sales, consulting, or implementation roles
  • Proven ability to build and lead solution architecture or engineering teams
  • Experience in APIs and/or payments industry
  • Strong energy and passion for customer success
  • Executive presence with relationship-building skills
  • Bachelor's degree or equivalent military experience
  • Willingness to travel approximately 25% of the time

Responsibilities

  • Drive strategy and execution plans while collaborating with cross-functional teams
  • Lead, recruit, and coach a top-tier pre-sales team
  • Align with segment leaders to share insights with leadership and product teams
  • Promote a positive and growth-oriented team culture
  • Empower team to grow business through upselling and cross-selling
  • Collaborate with Sales and Marketing for go-to-market initiatives
  • Engage with executives and establish credibility with key decision makers
  • Champion the voice of customers to influence product direction
  • Drive collaboration across teams and unify stakeholders
  • Support the team in complex evaluations and problem-solving
  • Measure the performance of the Solutions Architecture Team
  • Stay updated on industry trends to shape user engagement strategy
  • Represent Stripe at industry events and customer business reviews
  • Act as an escalation point for pre-sales and post-sales technical issues

Benefits

  • Develop leadership abilities in a fast-paced environment
  • Collaborate with diverse and talented teams
  • Opportunity to engage with key industry professionals
  • Positively impact customer experience and business outcomes
  • Participate in shaping product direction based on user feedback
Full Job Description
What You'll Do
Responsibilities
  • Business and technical thought leader able to partner and drive the strategy and execution plan for the segment, working with cross functional partners
  • Recruit, hire, lead, retain and coach a world class pre sales team. Be an advocate for the solution architecture team within the organization
  • Align with a leader for your segment to understand trends and share insights for Stripe's leadership and product teams
  • Nurture and be the role-model of a positive outlook, can-do attitude and growth mindset, while leading and keeping the SAs motivated in a fast paced and ever changing environment
  • Define and drive success for your team by empowering them to nurture and grow existing business through upsells and cross sell motions
  • Partner closely with Sales, Marketing and Technical Teams (Professional Services, Partners, Product, Development, etc) to develop joint go-to-market initiatives that drive positive user experience and outcomes while driving revenue retention and growth
  • Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels
  • Serve as an executive champion and lead EBCs with key customers
  • Maintain a strong internal relationship with the product teams and champion the voice of our users and customers to influence product direction and feature priorities
  • Drive collaboration across teams to influence and unify stakeholders at all levels of the organization
  • Lead and support the team in complex evaluations, problem solving and challenging customer environments
  • Build processes to measure the performance and impact of the Solutions Architecture Team and ensure that the team is optimized to meet rapidly evolving business needs
  • Stay current on industry trends and competitive dynamics, and leverage this knowledge to shape strategy around user engagements
  • Represent Stripe at industry events and conferences, customer business reviews and contribute to new ideas and industry best practices
  • Act as an escalation point for pre-sales and post sales technical issues that arise
Minimum Requirements
  • You must have at least 3+ years of pre-sales leadership experience
  • 10+ years' experience within a technical sales / consulting / implementation/ GTM function
  • A track record of building and leading world-class solution architecture/ engineering teams ideally in a SaaS or usage-based businesses
  • Energy, enthusiasm, and passion for making customers successful
  • Previous technical sales experience with APIs and/or payments industry experience
  • Strong executive presence and ability to foster deep relationships with our users
  • Bachelor's degree or equivalent military experience required
  • Willingness to travel approximately 25% of the time to engage with customers and collaborate with internal teams
  • Bonus - Experience working with SaaS Platform business models

About Stripe

Stripe is a technology company that builds economic infrastructure for the internet. Businesses of every size—from new startups to public companies—use our software to accept payments and manage their businesses online. Stripe helps new companies get started and grow their revenues, and established businesses accelerate into new markets and launch new business models. Stripe powers businesses all over the world, from the new startup that just launched yesterday to the Fortune 500 companies that we all know and love. Stripe is headquartered in San Francisco, with offices in Dublin, London, Paris, Singapore, Tokyo, and more.
Learn more about Stripe
Size
4,000 employees
Industry
Finance & Insurance
Founded
2010
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Stripe

More Enterprise Technology Jobs

Find similar Manager, Solution Architecture Platforms jobs:

NationwideNew York, NY