Manager Social Services Program - Infectious Diseases

Washington University

$68K — $105K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of management experience
  • Master's degree preferred
  • Demonstrated skills in grant writing and new program development
  • Proficiency in computer literacy and report writing
  • Experience with supervision and social work is advantageous

Responsibilities

  • Administer grants, manage budgets, and oversee sub-awardees
  • Coordinate and monitor the delivery of funded activities and services
  • Oversee and support early patient identification and retention efforts
  • Write and ensure timely submission of grant applications
  • Contribute to the development of quality healthcare services in the region
  • Gather consumer feedback for program evaluation and design
  • Collaborate with medical leadership on strategic planning
  • Cultivate managerial skills among emerging staff
  • Oversee mental health and substance abuse support services

Benefits

  • Normal office working conditions
  • Access to office equipment
  • Support for employee well-being and professional growth opportunities
Full Job Description
Scheduled Hours
40

Position Summary
The Director of Ryan White Program Case Management provides strategic and operational leadership for all case management functions across the organization or assigned programs. This role is responsible for ensuring high-quality client service delivery, regulatory compliance, staff performance, workflow efficiency, and outcomes achievement. The Director develops systems, supervises leadership staff, and aligns case management operations with overall program goals and funding requirements. Ensures day-to-day services run effectively while building long-term capacity and performance.

Job Description

Primary Duties & Responsibilities:

  • Administers grants and service delivery awards including budget management, oversight of sub-awardees, submission of required reports and coordination with federal project officers and other funders.
  • Coordinates and monitors delivery of funded activities and services delivered. Ensures systems are in place to track effectiveness of these services as well as mechanisms to collect and review outcomes and patient satisfaction data.
  • Oversees development and delivery of services that support early identification, engagement and retention of patients under consistent health care. This includes supervision of Case Managers, Specialists and a Coordinator.
  • Writes and ensures timely submission of competitive and continuation grant applications and other public, private and foundation grants. Advises other lead staff to ensure grants are prepared consistently and of high-quality.
  • Contributes to internal and external planning efforts toward the development of quality health care and support services in the St. Louis region.
  • Seeks consumer input in program design, implementation and evaluation of services, including development, recruitment and facilitation of a consumer advisory board.
  • Meets regularly with the Medical Director and Executive Director regarding strategic planning and program development.
  • Cultivates leadership and managerial skills among emerging staff to enhance the organization's capacity to implement new programs.
  • Works closely with the Mental Health Specialist to oversee mental health, substance abuse and support group services, including securing linkages to community-based providers/resources.
  • Performs other duties as assigned.


Working Conditions:

Job Location/Working Conditions:
  • Normal office environment.


Physical Effort:
  • Typically sitting at a desk or a table.


Equipment:
  • Office equipment.


The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:
A diploma, certification or degree is not required.

Certifications/Professional Licenses:
No specific certification/professional license is required for this position.

Work Experience:
Management (3 Years)

Skills:
Not Applicable

Driver's License:
A driver's license is not required for this position.

More About This Job
WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Preferred Qualifications

Education:
Master's degree

Certifications/Professional Licenses:
No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:
No additional work experience unless stated elsewhere in the job posting.

Skills:
Computer Literacy, Grant Writing, New Program Development, Report Writing, Social Work, Supervision

Grade
C13

Salary Range
$68,100.00 - $105,500.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [redacted] or call the dedicated accommodation inquiry number at [redacted] and leave a voicemail with the nature of your request.

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