Tesla, Inc

Manager, Semi Service Programs

Tesla, Inc$90K — $130K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Engineering/Business degree or equivalent experience
  • 2+ years managing programs/projects
  • Impeccable organizational skills
  • Ability to handle multiple priorities
  • Effective communicator across all levels
  • Evidence-based decision-making skills
  • Comfort in fast-paced, ambiguous environments

Responsibilities

  • Drive continuous program improvement based on customer feedback
  • Collaborate to define and maintain service program roadmaps
  • Understand and document project plans throughout their lifecycle
  • Identify KPIs and partner with analytics for reporting
  • Work with IT to deliver effective system solutions
  • Provide program status updates to stakeholders
  • Act as a liaison between internal teams for initiative success

Benefits

  • Two medical plan options with $0 payroll deduction
  • Family-building and fertility assistance
  • Dental and vision plans with $0 paycheck contributions
  • 401(k) with employer match and employee stock purchase options
  • Company-paid life and disability insurance
  • Flexible Spending Accounts for healthcare and dependent care
  • Paid sick and vacation time, plus paid holidays
  • Childcare and parenting support resources
  • Voluntary insurance options including pet insurance
  • Employee discounts and perks
Full Job Description
Tesla is seeking a highly motivated and organized Manager to scale and optimize Service activities in support of the Tesla Semi program. The ideal candidate will have a proven track record implementing cross-functional initiatives and scaling businesses, be highly customer-centric, and display an analytical approach to creative problem-solving.

Responsibilities
  • Continuously drive program improvement. Evaluate customer feedback and drive upstream for improvement
  • Collaborate with key stakeholders to define and maintain roadmap for the Semi service programs based on business need and forecasted impact, with respective sub-projects and target timelines. Lead team members to deliver key milestones on target per program roadmap
  • Understand and articulate project plans through all stages of lifecycle, maintaining documentation and reports through all milestones. Coordinate scaling operations as we expand deliveries (fixed, mobile, third party, collision, training, etc.)
  • Identify KPIs to track progress, partner with Business Analytics to develop reporting suite
  • Partner with IT team to deliver system solutions, to be used by field service or customer
  • Provide clear updates on program status and recovery plans at both working and executive level
  • Act as liaison between internal teams to ensure success of initiatives and cross functional programs


Requirements
  • Engineering/Business degree or equivalent experience. 2+ years of experience managing programs/projects and partnering with key stakeholders throughout the organization
  • Impeccable organizational skills and acute attention to detail. Collaborate with teams to ensure all requirements are met and manage implementation across all markets
  • Coordinates resources, provide clear direction and timelines for deliverables, and delegate tasks across the team. Maintains a high degree of confidentiality and exercises sound business judgment
  • Effectively handle multiple priorities to meet all objectives and deadlines. Assists others to identify solutions to issues that negatively impact program and/or project plan
  • Effective communicator across all levels of the organization
  • Evidence based decision-making skills
  • Ability to operate in an ambiguous and fast paced environment, quickly pivoting to meet business needs


Compensation and Benefits
Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
  • Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
  • Family-building, fertility, adoption and surrogacy benefits
  • Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
  • Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
  • Company paid Basic Life, AD&D, short-term and long-term disability insurance
  • Employee Assistance Program
  • Sick and Vacation time (Flex time for salary positions), and Paid Holidays
  • Back-up childcare and parenting support resources
  • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
  • Weight Loss and Tobacco Cessation Programs
  • Tesla Babies program
  • Commuter benefits
  • Employee discounts and perks program

    About Tesla, Inc

    Tesla Motors specializes in developing a full range of electric vehicles. Tesla Motors was started by a group of Silicon Valley entrepreneurs and strives to create a revolution and accelerate the world’s transition to electric mobility with a full range of increasingly affordable electric cars. Tesla vehicles are EVs (electric vehicles), which are transforming the way people drive and move. Tesla has gone public as of June 29, 2010, and has a market cap of $34.32 billion. Tesla Motors’ goal is to increase the number and variety of EVs through three strategies. The first is to sell its own branded vehicle through its showrooms. The second is to sell premium, high-quality, patented electric components to other automakers. Lastly, it serves as a “catalyst and positive example to other automakers.” There has already been a movement in the EV market with the push of the GM Volt, rumored to have been inspired by the Tesla Roadster.

    Tesla, Inc Careers

    Join the trailblazing team at Tesla, Inc, a leader in sustainable energy and electric vehicles, and be part of a company that’s driving the future of innovation. At Tesla, we offer more than just job opportunities; we provide a platform for growth, leadership, and significant impact in the industry. Work You’ll Do Embark on a career with Tesla, Inc and contribute to our mission of accelerating the world's transition to sustainable energy. Engage in work that matters, with projects that integrate renewable energy solutions across the globe. Tesla is not just a car company; we are an energy innovation company. With roles ranging from engineering to marketing, our team is composed of talented professionals who lead the way in technology, design, and sustainability. Join our diverse team and thrive in a culture that celebrates fresh ideas, problem-solving, and a commitment to diversity training that ensures all voices are heard and valued. Innovative Work At Tesla, Inc, innovation is at the core of everything we do. From the development of cutting-edge battery technology to the creation of solar panels and sustainable energy solutions, our team is redefining what is possible. As part of our team, you’ll have the opportunity to work on challenging projects that push the boundaries of technology and make a lasting impact on the environment and industry. Career Development Tesla is committed to the professional growth of its employees. Explore a range of career paths within the company and benefit from leadership training, professional development workshops, and networking opportunities that propel your career forward. Our commitment to innovation and leadership in the industry makes Tesla an ideal place for those looking to grow their skills and advance their careers. Whether you’re seeking an internship, full-time position, or leadership role, Tesla offers a path to personal and professional growth. Join Our Team Search for open positions that match your skills and interests. At Tesla, we value passionate, curious, and innovative team players who are ready to drive change. SEARCH TESLA JOBS Stay Connected Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Tesla, Inc. Tesla, Inc is not just a place to work—it’s a place to innovate, lead, and contribute to one of the most important missions of our time. Join us, and help shape the future of energy and transportation.
    Learn more about Tesla, Inc
    Size
    70,757 employees
    Market Cap
    $350.6 billion
    Industry
    Net Income
    $690 million
    Founded
    2003
    5 Year Trend
    +50.4%
    Revenue
    $31.5 billion
    NASDAQ

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